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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

Perfect Privacy Review 2024: Is It Safe and Worth the Price?

Our Score: 4.9/10
Ranked 133rd out of 203 VPNs
Doris Muthuri Updated on 20th May 2024 Fact-checked by Matthew Amos Senior Writer

Perfect Privacy is one of the more expensive VPNs out there. To justify the high price, it boldly claims to be one of the most secure services available. Is it really worth the money, especially with so many premium VPNs available for less? I explored its features to see if it's worth your commitment.

After all my tests, I can't say Perfect Privacy is worth the price. It's significantly more expensive than many popular VPNs with much larger server networks and better overall speeds. I recommend you check out this list of top VPNs with cheaper subscriptions and better features in nearly every category.

Try Perfect Privacy Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

Perfect Privacy Features — 2024 Update

6.0
💸 Price 8.95 USD/month
📆 Money Back Guarantee 7 Days
📝 Does VPN keep logs? No
🖥 Number of servers 56+
🛡 Kill switch Yes
🗺 Based in country Germany
🛠 Support FAQ section
📥 Supports torrenting Yes

Streaming — Can't Unblock Most Top Streaming Platforms

3.0

Perfect Privacy was blocked by most of the platforms I tested. In addition, when I reached out via its live chat to ask which platforms it supports, I received no response.

I also experienced long load times and buffering on a few platforms that it could unblock. I carried out all the tests on my Windows laptop but also had similar issues when I tried it on my iPhone and Android devices. Overall, I wouldn’t recommend Perfect Privacy for streaming.

Unblocked: Max (Former HBO Max), ESPN+, and Peacock TV

The first platform I could watch with Perfect Privacy was Max. Unfortunately, it took most videos a long time to load. I also experienced buffering on the Miami and New York servers.

Screenshot of Max player streaming And Just Like That while connected to Perfect PrivacyWhile I was streaming "And Just Like That", the picture quality was terrible

I could also unblock ESPN+ and Peacock on all the US servers. ESPN+ worked with the Netherlands server as well, but I had similar streaming quality issues with these services.

Blocked By: Netflix, Disney+, Amazon Prime Video, ITVX, and BBC iPlayer

I could never bypass Hulu’s geo-blocks. Every time I tried, a message popped up, stating that Hulu is only accessible in the US and doesn't work with proxy services.

A screenshot showing Hulu detecting and blocking Perfect Privacy VPNI tested Hulu with all its US servers, but none of them worked

Perfect Privacy couldn’t unblock Netflix, Disney+, ITVX, and other top streaming platforms either. For platforms like Amazon Prime Video, I couldn’t even get past the login window. For streaming, I recommend you try one of our top-ranked VPNs that can unblock all the major platforms.

Speed — Slow, Especially on Long-Distance Servers

4.0

Perfect Privacy’s speeds dropped a lot on servers at any distance. All VPNs lose some speed when the data has farther to travel. However, there are many VPNs that hold up much better on distant servers.

When testing, I looked at 3 factors:

  • Download speed. This tells you how quickly you can receive information. This is important for activities like streaming, torrenting, and loading web pages. It’s measured in megabits per second (Mbps).
  • Upload speed. It lets you know how long it takes to send information. You need good rates to quickly upload videos on YouTube, for example. It’s also measured in Mbps.
  • Ping. This is how long it takes your data to travel. This is crucial for online gaming because it helps you understand how fast the network can react to your actions (button presses). It’s measured in milliseconds (ms).

We have a specialized speed expert who conducts all our tests from the same location in the UK, so they’re easy to compare. Each server is also tested at least 10 times for accurate results. We had to use the IKEv2 protocol for these tests since we had trouble connecting through OpenVPN.

Screenshot of a speed chart showing speeds on several Perfect Privacy serversMy speeds lowered by 35% on average with nearby servers and 55% on distant ones

I also personally tested 10+ short-distance and long-distance servers and had similar results. On some servers, my speeds dropped by more than 90%. The top VPNs usually lower our speeds by 10-20% on nearby servers and rarely more than 40% on average with distant servers.

Screenshot of Ookla speed tests done with no VPN and while connected to Perfect PrivacyMany VPNs don’t drop your speed in half when a server’s only 6,000 km away

With such slow speeds, you might experience issues while gaming, streaming, and browsing. This is especially true if your base speeds are 20Mbps or lower. If you need to maintain high speeds, I recommend you check out some of the fastest VPNs we’ve tested.

Gaming — Laggy Gameplay Even on Nearby Servers

5.0

Perfect Privacy is not the best VPN for gaming. I always experienced significant lag, even on some nearby locations. Long-distance servers made gameplay impossible, but this is expected even with the top VPNs.

I played Minecraft while connected to a server in Switzerland. This server was the closest to me and had a ping of 65ms. But even with this ping rate, I experienced a lot of lag, and my character would freeze randomly. The ideal ping rate for gaming is 50-85 ms. In this range, your character can normally react instantly when you input commands, so it’s strange that Perfect Privacy still had these issues.

I tried playing on other servers in Singapore and Sweden, but the distance made the ping rates rise too high, which caused more lag and glitches. If you want to stay safe while you enjoy games online, you can read this list of the best VPNs for online gaming.

Server Network — Limited Locations and Lacking in Features

5.0

Perfect Privacy’s server network is pretty small, with only 56 servers in 25 countries. It offers good coverage for Asia and the Middle East, but finding a nearby server for fast speeds might be challenging in Africa, South America, or Central America. However, I was impressed to see that it has servers in Russia, which is rare even for top VPNs.

You can choose city-level servers in all countries, but most have only one location. I found this frustrating since limited servers are prone to overcrowding, which certainly affected our speeds.

A screenshot showing how to access servers on the Perfect Privacy appClick on the arrow to see which city the server is located in

I couldn’t confirm whether or not Perfect Privacy owns all its servers. When a VPN owns its infrastructure, there is an increased level of security since there’s no middleman. Unfortunately, support never responded to my email asking about this. There was also no response when I asked if the VPN uses virtual servers. These give you an IP in one location but are actually somewhere else.

On a positive note, I really liked Perfect Privacy's server status page. The app displays the server’s bandwidth, load percentage and maintenance updates. These are nice features that I wish more VPNs implemented.

On the other hand, I was disappointed when I learned that Perfect Privacy doesn’t offer dedicated IP addresses. These give you a consistent, unique online identity that you may need for services like website hosting. Many VPNs offer dedicated IPs for an additional fee.

Overall, Perfect Privacy’s network can’t compete with the top VPNs. It’s missing many popular locations and doesn’t have the same amount of optimized servers and privacy features that others offer. You can read this list to find VPNs with larger server networks that are more privacy-friendly.

Security — Customizable Features With a Few Drawbacks

7.0

Perfect Privacy’s security features are solid enough, but there are a few missing options. It offers many necessary features such as military-grade encryption, a kill switch, and DNS/IP and WebRTC leak protection. There are also some features many VPNs don’t offer like NeuroRouting and a tracker blocker.

However, I was disappointed that Perfect Privacy doesn’t have split tunneling. In addition, it only comes with 2 security protocols (although there are various proxies), and WireGuard isn’t one of them.

Encryption

Perfect Privacy uses AES 256-bit encryption, which is very secure. A 256-character key protects your data, similar to a password. Longer keys are more secure as they take more time to crack (like hundreds of years for the world’s strongest supercomputers). This is the same encryption level used by banks and militaries because it’s just about impossible to crack.

Security Protocols

It offers solid protocols, but I could only use IKEv2. I couldn’t connect to the VPN at all using the OpenVPN protocol. This is disappointing since OpenVPN is considered the safest protocol due to being open source. It also doesn’t offer WireGuard, which is normally the fastest protocol in our tests.

There’s also a way to connect to SOCKS, HTTP, and Tor proxies through its SSH manager program. However, it’s a bit of a hassle, and I recommend sticking with IKEv2 to fully protect your device.

NeuroRouting

This feature uses a neural network to select the safest and quickest route for your data, potentially enhancing privacy and security. This is basically a multi-hop function where the servers are chosen by AI, which allows it to be more dynamic. For example, if you’re visiting a website based in Tokyo, your traffic will be encrypted on Perfect Privacy’s Japanese server.

It claims this removes potential attack points from hackers and makes your data much safer. So, it’s an interesting feature, and you can still connect to a single server by toggling it off. As cybersecurity technology advances, so do the techniques bad actors use, so this could end up being a vital VPN feature in the future.

Kill Switch

Perfect Privacy has a reliable kill switch, and it performed well during my tests. This is a standard feature for all premium VPNs, so I wasn’t surprised to see it. You can also set it up to stop all internet use when you're not using the VPN or if you close the Perfect Privacy app. This helps you avoid going online without the VPN by accident.

DNS leak protection

It also provides SNMP/UPnP leak protection on all its apps. I tested it while connected to about 5 different servers, and there were no leaks.

A snapshot showing IP leak test results while connected to Perfect Privacy VPNMy IP never leaked, but I wish I could have tested this on OpenVPN, too

This feature is already in place, so you don’t have to enable it manually. Unlike many other VPNs, Perfect Privacy even lets me use IPv6 traffic, which means I can browse websites that only use IPv6.

TrackStop — An Ad and Malware Blocker

Perfect Privacy's ad blocker is excellent and highly customizable. In my tests, it effectively cleaned up ad-heavy websites, making them load much faster. It also prevented connections to suspicious HTTP sites.

Furthermore, TrackStop allows you to block unsuitable sites for children (like gambling and porn sites), fake news websites, and social media platforms. I appreciate that you can block individual Facebook and Google domains or all social media sites with just one click too.

Stealth VPN

This feature hides your VPN use. It should make it easier to connect on restrictive networks, but as you’ll see later in my review, I couldn’t verify if it works in countries like Iran or the UAE.

Multi-Hop VPN

Multi-hop routes your data through multiple servers (up to 4). In theory, this adds an extra layer of security. However, it lowers your speeds significantly, and it’s not really necessary with the level of encryption Perfect Privacy offers. Plus, NeuroRouting is a more dynamic version of the same thing. This feature is also only available for Windows and MacOS.

Privacy — Based Within the 5-Eyes Alliance, but Doesn’t Store Logs

7.0

Perfect Privacy has a solid no-logging policy, but there are a few minor concerns. Most notably, its policy hasn’t been audited, and it’s not based in the most privacy-friendly country.

I do appreciate that it provides a Warrant Canary. This document signals that law enforcement hasn't requested customer data from the VPN. If it ever does get such an order, it can remove the signal to let you know something's wrong without breaking the law.

Does Perfect Privacy Keep Logs? No

Perfect Privacy follows a strict no-logs policy and doesn’t collect or record your private data when connected to the VPN.

A screenshot showing a snapshot of Perfect Privacy's privacy policy stating that it collects minimal data.I appreciate that its policy is clearly written without unnecessary jargon

It doesn't keep records of your IP address, the websites you visit, the files you download, when you connect, or how much data you use. It only logs your email, which is used for billing and customer support. This is impressive because most VPNs do store at least some anonymized data about your VPN use.

Was Perfect Privacy Audited? Unverifiable

I cannot confirm that Perfect Privacy’s policies and apps have been audited. Although it claims on its website that third parties often audit its privacy policy, I couldn’t find any evidence that this was true. Once again, support didn’t respond when I asked about this through email.

That’s too bad because the best VPNs are very transparent about their audits. I always feel most comfortable using a VPN that lets anyone read these reports.

Based in Germany

Unfortunately, Perfect Privacy is based in Germany, which is part of the 5/9/14 Eyes Alliances. This is a group of countries that have intrusive data retention policies. Plus, they have the power to make companies and other third parties hand over this data by law.

I do wish it made it more clear where its headquarters are located. In the past, the VPN was headquartered in Switzerland, but some people were confused when it accepted Paypal payments from a US location.

On the website, it’s difficult to find out where it’s based, but I could finally verify it’s in Germany after reading its Warrant Canary. It’s also a little weird that this move happened with so little explanation. I couldn’t find any statements on its website about why it would move from a privacy-friendly location to one in the 14 Eyes Alliance. You would think it would want its customers to know.

Does Perfect Privacy Work in China? No

I can’t confirm whether or not Perfect Privacy works in China. Its website claims that it works in countries like China, Russia, Indonesia, and the UAE thanks to its Stealth VPN features. However, when I tried to contact customer support to verify this claim, I received a machine-generated response that wasn’t even in English.

I tried accessing the forums, as mentioned in the response, but I couldn’t find any thread related to my query.

A screenshot of a response received from Perfect Privacy ticketing supportAfter using Google Translate, I saw this only confirmed my ticket was received

The Chinese government has banned many VPNs but usually doesn't target tourists for using them. With that said, I recommend reading up on the laws before choosing to use a VPN in China, so you don’t break them. If you decide to use a VPN in the country, check out this list of top VPNs that work reliably in China.

Torrenting — Allows P2P on Most Servers

7.0

Perfect Privacy allows torrenting on all its servers except Australia, France, and the US. These countries have strict rules about sharing files, and the data centers hosting the servers are pressured to block file-sharing there. I connected to its servers in Canada, Sweden, and Japan and could download copyright-free files, like The Amazing Mr. X, effortlessly.

It let me download files without any increased wait times. I could download a 1.14 GB file in about 20 minutes, which is no longer than it takes me with no VPN connected. Perfect Privacy also offers port forwarding and SOCKS5 proxies you can use for increased speeds, but I don’t recommend them since you lose encryption.

Its solid security and privacy features also make it a good choice for torrenting. Just remember that while torrenting is legal in most countries, downloading copyrighted files isn’t. We don’t condone any illegal activities and recommend you only access files in the public domain.

Installation & Apps

5.0

Installation & Apps — Cluttered and Unfriendly User Interface

Perfect Privacy is easy to install, but clunky to use. Desktop apps are more cluttered, but I also had issues connecting to the Android app. All apps are frustrating to navigate. It also lacks a quick-connect feature, along with a few other quality of life improvements most VPNs come with.

There are also no browser extensions or apps for TVs. If you’d like full VPN apps for your television, read this list of our best VPNs for smart TVs.

Setup & Installation

Perfect Privacy is just as easy to set up as most VPNs.

Screenshot of Perfect Privacy's download page on its websiteAfter subscribing, it took me less than 5 minutes to set up on Windows

The process was also seamless for MacOS and Android.

Device Compatibility

Perfect Privacy has native apps for Windows, Mac, and Android. While I was happy that you can also use it on a router to encrypt every device in your household (including game consoles), the lack of a full iOS app is disappointing. You can find a VPN with a more user-friendly interface that works for iOS in this list.

Desktop — Apps for Windows, Mac, and Linux

Desktop apps are pretty similar and feature-rich. You can pick between 3 modes: Simple, Advanced, and Expert. In Simple mode, some security stuff is already on, like the kill switch, which is awesome for people new to VPNs. The Advanced and Expert modes are better for people who have basic knowledge about VPNs and want to change things up.

A screenshot showing how each feature is described in Perfect Privacy's desktop apps.The descriptions make it easy to find the feature you want to customize

However, I found the desktop apps quite buggy and confusing. So, while I appreciate its customization options, I miss having ease of use features like quick connect. Plus, I found it quite annoying that it took me more than 2 clicks to find a server and connect.

Android and iPhone (iOS)

I could not connect to its simplified Android app. Each time I tried, I got an error claiming my credentials were incorrect, which wasn’t true. Support wouldn’t respond to my emails for help. On top of that, you can only use it on iOS by manually connecting to servers through IKEv2. If you want to stay safe on your mobile device, check out one of the best VPNs for phones.

Router Compatibility

Perfect Privacy supports a wide range of routers and provides detailed guides on configuring each one. It also offers pre-configured routers that you can purchase on its website from Asus, Vilfo, Linksys, and Netgear. The Vilfo router is advertised as its most powerful, and it actually allows multiple VPN connections, along with a kill switch.

Check out this table to see the main brands it supports:

OpenWRT Tomato DrayTek AsusWRT
AsusWRT Merlin pfSense OPNsense DD-WRT

Simultaneous Device Connections

I like that Perfect Privacy lets you connect as many devices as you want all at once. This lets everyone in your home secure their devices with just one Perfect Privacy subscription.

I tested its performance by connecting my Windows laptop, Mac desktop, and 2 Android phones. Even with several devices connected, there were no slowdowns while streaming.

Pricing

3.0
2 Years
$ 8.95 / month per month
1 Year
$ 9.99 / month per month
1 Month
$ 12.99 / month per month

Pricing — Too Expensive for the Value it Offers

Perfect Privacy is significantly more expensive than most top VPNs and not worth the price. It offers 3 subscription options; monthly, yearly, and 2 years. If you must, I recommend the longest plan as it’s the most affordable and comes at a discounted price for the first year.

Perfect Privacy offers several payment options, including credit/debit cards, PayPal, ApplePay, GooglePay, cryptocurrencies (Bitcoin), and more. But, I'm not thrilled with its brief 7-day money-back guarantee. Most top VPNs offer a 30 day refund window.

The best VPNs also make it simple to get a refund. I couldn’t find clear instructions on how to cancel my Perfect Privacy subscription. I emailed customer support requesting a refund, but never received a response.

Perfect Privacy has many flaws, like its slow speeds, bad streaming capabilities, and lack of an iOS app. However, worst of all is that I can’t guarantee you’ll even be able to get a refund after paying so much for its subscription. Because of this, I can’t justify testing it out.

Reliability & Support

2.0

Reliability and Support — Unresponsive

I could never get in touch with Perfect Privacy support staff. You have to create a ticket or send it an email since there’s no 24/7 live chat. However, after several attempts, I’ve still never received a response from its team. I’ve only been sent machine-generated answers in German, directing me to its forums. Obviously, these weren’t helpful.

Screenshot of an automated response from Perfect Privacy's ticketing systemMost top VPNs have a 24/7 live chat that answers your questions in minutes

I also tried posting my queries on the forum, but I received no answers. However, the FAQ section contains some common questions and fairly detailed answers that I found somewhat helpful.

Compare Perfect Privacy With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
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Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Not Worth Your Money

Overall, Perfect Privacy is an unimpressive VPN service. While it has some decent security and privacy features, it’s too slow, and there’s no easy way to contact support. Plus, its apps aren't very user-friendly, and its small server network works poorly for streaming.

So, I do not recommend this VPN. Not only is it expensive, but I couldn’t even get a refund. I recommend you check out our top VPNs that have cheaper plans, better performance, and reliable money-back guarantees.

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  • Solid security with a kill switch
  • Strict no-logging policy
  • Fast torrenting speeds
  • Unlimited simultaneous connections
  • Wide range of payment options

FAQs on Perfect Privacy

Is Perfect Privacy safe?

Yes, Perfect Privacy is pretty safe. It uses strong encryption, has a no-logs policy, and it passed all of our leak tests. It also comes with a reliable tracker blocker for extra protection and a kill switch.

However, I do wish it made the results of its audits public. I also had difficulty connecting to the OpenVPN protocol during my tests, which is safer since it’s open-source and always being checked for vulnerabilities.

Where is Perfect Privacy based?

Perfect Privacy is based in Germany, a country within the 5/9/14 Eyes Alliance. This country has strong data retention policies and legal authority to compel data disclosure. However, Perfect Privacy has a solid no-logging policy. So, even if the government asked for data, it should have nothing to share.

Is Perfect Privacy free?

No, Perfect Privacy is not free. This means there is no free tier or any sort of free trial period. The VPN does have a 7-day money-back guarantee. Unfortunately, during my tests, I was never able to get in contact with support. So, I could not get my money returned.

Money Back Guarantee (Days): 7
Mobile app:
Number of devices per license: Unlimited
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Perfect Privacy User Reviews (User reviews are not verified)
8.4
Based on 61 reviews in 4 languages

Write a Review on Perfect Privacy

Please rate VPN.

All Speed Streaming Security Сustomer service
Matt
Matt
10/10
Best VPN out there.

It is still one of the Best VPNs out there. They have some unique features like Track-Stop, self-configurable Multi-Hop, and Port Forwarding which make them one of the safest and most Private Providers. They may not have the most Servers or beautiful Software but they own all the Servers which run as Diskless Servers on Bare Metal! They earned their Reputation.

RA
RA
10/10
Outstanding vpn for security

I have tried and used other popular vpn's but find that Perfect Privacy seems to work the best when it comes to security and privacy....it also has a more professional feel to it compared to others. Its worth the little bit of extra money i paid for it.

Dan
Dan
10/10
Perfect VPN

This is a real VPN Provider!! They take care about your privacy!! Yes, it is NOT Cheap but you GET what you PAY for!!! So when i compare to other VPN Provider they really have Privacy. And yes, if you lose your Password there is no recovery because they don't know your account because IT IS Anonymous!! Think about this when you choose another VPN Provider ;)

About the Author

Doris is a tech writer and a cybersecurity researcher for vpnMentor. She is enthusiastic about educating people about their rights to online freedom and provides actionable ways to protect their data.

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