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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

PrivadoVPN Review 2024 — Keep This in Mind Before Buying

Our Score: 6.1/10
Ranked 72nd out of 285 VPNs
Kristin Hassel Updated on 2nd May 2024 Staff Writer

PrivadoVPN claims to be a safe VPN with superfast speeds for streaming. This sounds great, especially with its affordable prices. But can this lesser-known service, which was only launched in 2019, really compete with the best VPNs out there?

To find out, I tested all its key features. I recorded several speed tests and checked its streaming capabilities. On top of that, I explored its security features. I also reviewed its privacy policy to see if you can trust it with your data.

My tests showed me that PrivadoVPN is a solid low-cost VPN for anyone looking to stream, torrent, or game. It’s fast and safe to use. However, it still has some room for improvement. It has a small server network, and I couldn't access all streaming platforms. It also lacks 24/7 live chat. To access all popular streaming services and get responsive customer support, look at our list of premium VPNs.

Try PrivadoVPN Today

Short on Time? Here Are My Key Findings

Pros

Cons

PrivadoVPN Features — 2024 Update

5.5
💸 Price 1.99 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 338+
💻 Number of devices per license 10
🛡 Kill switch Yes
🗺 Based in country Switzerland
🛠 Support Email support
📥 Supports torrenting Yes

Streaming — Unblocks Most Popular Streaming Platforms

6.6

PrivadoVPN unblocked several popular streaming platforms, including Netflix US, HBO Max, and Disney+. Unfortunately, I couldn’t access Hulu, Amazon Prime Video, or BBC iPlayer.

It doesn’t offer any streaming-optimized servers, but this wasn’t necessary as the platforms I could unblock worked well with all of PrivadoVPN’s servers. It also has superfast speeds, so you won’t experience annoying slowdowns. I just wish it unblocked more platforms.

The VPN also offers a free version, but it comes with a data cap of 10 GB per month. This means you can only stream 6 hours in HD before running out of data.

Unblocked: Netflix, HBO Max, Disney+, YouTube, Disney+ Hotstar, and more

I had no problem accessing Netflix US, UK, France, Germany, and Japan, plus 10 other libraries with PrivadoVPN. Movies and shows loaded quickly, and I could stream in Ultra HD without buffering.

Screenshot of PrivadoVPN unblocking Netflix US using a New York serverYou can test PrivadoVPN's the New York server for free

After that, I tested if PrivadoVPN worked with HBO Max — it did. The VPN allowed me to unblock HBO Max and watch Euphoria.

Screenshot of PrivadoVPN unblocking HBO MaxWith its New York server, I instantly got a US IP address and unblocked HBO Max

Accessing Disney+ using PrivadoVPN's New York server was also a breeze. The other platforms that I could unblock were Disney+ Hotstar and YouTube.

Blocked By: Hulu, BBC iPlayer, and Amazon Prime Video

PrivadoVPN couldn't unblock Hulu, Amazon Prime Video, and BBC iPlayer. The VPN got detected immediately when I tried logging in to Hulu.

Screenshot of PrivadoVPN being blocked by HuluEven though I tried accessing Hulu with 3 different browsers and various US servers, it didn't work

I had some hope with Amazon Prime Video since I managed to log in and select the series I wanted to watch. However, I received an error message after clicking the "Start Watching" button.

Screenshot of PrivadoVPN being blocked by APVI connected to more than 15 servers but none of them managed to work with Amazon Prime Video

I was disappointed that PrivadoVPN didn’t work with these popular streaming platforms since most premium VPNs do. I recommend checking out this list if you need a PN that can unblock all the top streaming services.

Speeds — Fast Speeds on Local and Long-Distance Servers

7.6

PrivadoVPN has good speeds on local and long-distance servers. This is impressive since most VPNs slow down significantly on long-distance locations. I tested 3 locations close to me (Netherlands, Germany, and the UK) and 3 faraway (the US, Canada, and Brazil).

In my speed tests, I checked for 3 different things:

  • Download speed. How fast your connection receives data from the internet, measured in megabits per second (Mbps). This affects how fast web pages load, streaming quality, etc.
  • Upload speed. How fast your internet connection sends data to the server. This is also measured in megabits per second (Mbps). This is important for posting on social media, video calls, sending emails, etc.
  • Ping. How long it takes your data to travel. It’s measured in milliseconds (ms). The lower your ping, the faster your connection will be, which is really important for gaming.

PrivadoVPN’s local and long-distance servers allowed me to stream buffer-free and browse the web without any delays.

Chart with PrivadoVPN's speedsMy speeds were the fastest on the Frankfurt - Germany server

First, I tested my speed without a VPN connected as a base for comparison.

No VPN connected (Helsinki, Finland):

Download speed (Mbps) 92.57
Upload speed (Mbps) 93.71
Ping (ms) 13

Afterward, I connected to PrivadoVPN’s local servers (Amsterdam, Frankfurt, and London). I only experienced a slight decrease, with the speed drop ranging between 8-15%. This is great since the average speed loss while using a VPN is 15-20%. Nearby servers are always faster than long-distance ones, so choosing them for online gaming, streaming, and torrenting is better.

Amsterdam - Netherlands server:

Download speed (Mbps) 79.29 (14.3% decrease)
Upload speed (Mbps) 86.16 (8.1% decrease)
Ping (ms) 37

Frankfurt - Germany server:

Download speed (Mbps) 85.41 (7.7% decrease)
Upload speed (Mbps) 83.02 (11.4% decrease)
Ping (ms) 47

London - UK server:

Download speed (Mbps) 78.25 (15.5% decrease)
Upload speed (Mbps) 79.35 (15.3% decrease)
Ping (ms) 89

On its faraway servers in the USA and Canada, I had average speed losses of 10-25% (which is still good for long-distance connections). However, my speeds did drop significantly on its São Paulo server. PrivadoVPN showed me I could expect high latency with this specific location. The São Paulo server was red, meaning it would have slower speeds. In addition, my ping was much higher on the long-distance servers.

New York - USA server:

Download speed (Mbps) 72.95 (21.2% decrease)
Upload speed (Mbps) 69.43 (25.9% decrease)
Ping (ms) 140

Montreal - Canada server:

Download speed (Mbps) 83.86 (9.4% decrease)
Upload speed (Mbps) 71.27 (23.9% decrease)
Ping (ms) 131

São Paulo - Brazil server:

Download speed (Mbps) 59.32 (35.9% decrease)
Upload speed (Mbps) 54.54 (41.8% decrease)
Ping (ms) 221

Overall, I was impressed with PrivadoVPN’s speed test results. I had fast speeds on local and long-distance servers, allowing me to browse the web and stream without interruptions.

Are PrivadoVPN’s Speeds Fast Enough for Gaming? Yes on Local Servers

8.0

PrivadoVPNs local servers have superfast speeds for gaming. You need a ping of 100ms or lower to game online without latency. On all of the local servers I tested, my ping ranged between 35 - 90 ms. It's best to use a server close to your actual location while gaming since this reduces the ping rate and maximizes your performance.

Its long-distance servers had good download and upload speeds, but the ping ranged between 130 - 250 ms. This resulted in long loading times while I was playing Runescape. This list will show you the best VPNs for gaming with great ping results – even at long distances.

Server Network — Small Network With Reliable Connections

8.0

PrivadoVPN has 338 servers in 48 countries, which is small compared to top VPNs. For example, ExpressVPN has a global network of 3,000+ servers in 105 countries. However, connections were consistently reliable.

Most servers are located in Asia, Europe, and North America. PrivadoVPN also offers a few in South America, Australia, Africa, and the Middle East. There's even one server in Turkey, a country with strict internet censorship.

Its free plan gives access to 12 cities, located in Brazil, Canada, France, Germany, Mexico, Netherlands, Switzerland, the UK, and the USA. This impressed me since most free services offer way fewer locations. The servers I tested all worked well, and I didn’t experience congestion due to overcrowding.

Below are the server locations you'll get with a paid PrivadoVPN subscription:

Albania India Serbia
Australia Indonesia Singapore
Austria Ireland Slovakia
Belgium Israel Slovenia
Brazil Italy South Africa
Bulgaria Japan South-Korea
Canada Latvia Spain
Czechia Malaysia Sweden
Denmark Mexico Switzerland
Finland Netherlands Taiwan
France New Zealand Thailand
Germany Norway Turkey
Greece Philippines Ukraine
Hong Kong Poland UK
Hungary Portugal USA
Iceland Romania

The VPN doesn’t offer streaming, gaming, or torrenting optimized servers like other premium VPNs. However, this isn’t a big problem since most of its servers let me stream, game, and torrent without issues.

Security — Advanced Features Keep You Safe Online

7.0

PrivadoVPN has robust security features, including military-grade (AES 256-bit) encryption, auto-connect, multiple security protocols, IP/DNS leak protection, and a kill switch.

Just make sure the kill switch is on, as it isn’t on by default. Unfortunately, when I switched to the OpenVPN TCP protocol, the kill switch button disappeared. Customer support told me that the kill switch isn't available for OpenVPN TCP or mobile devices.

I really liked that it has physical servers rather than virtual ones. This creates an extra layer of security since physical servers have fewer potential exploits and a smaller chance of security breaches. Since PrivadoVPN owns its servers, there is no third-party involvement. Moreover, it allows them to respond quickly to issues whenever needed.

It’s too bad PrivadoVPN doesn’t offer split tunneling for all devices. Split tunneling is a feature that lets you choose what traffic is sent through the VPN tunnel. I like using this feature since it allows me to optimize speeds or check the local news while keeping my other traffic secure. Unfortunately, I couldn’t use it on my MacBook. PrivadoVPN doesn’t support split tunneling on its iOS and macOS apps. You can only use the feature for Windows, Android, and Amazon devices.

I also wish it had an ad/malware blocker and dedicated IPs. If you’re looking for a VPN that comes with additional features for extra protection, you can check out this list.

Protocols

The VPN offers OpenVPN (TCP and UDP), WireGuard, and IKEv2. I prefer to use OpenVPN as it’s the gold standard in online protection.

I could change the protocol using the app’s “preferences” section. There’s also an “automatic” option. This is great if you’re unsure which protocol to use since PrivadoVPN chooses the best one for you.

Leak Test Results

During my tests on ipleak.net, I didn’t find any IP/DNS/WebRTC leaks.

Screenshot of leaktest with PrivadoVPNI tested 10 servers in the US, UK, Germany, France, and Brazil — my real location remained private

This means your personal information is kept safe from your ISP and other third parties.

Privacy — Your Data Is Kept Private

7.6

PrivadoVPN states that it follows a zero-logs policy and that there's "no way to link any online activity to any individual account". Plus, its headquarters are in Switzerland, outside the intelligence-sharing agreement of the 5/9/14-Eyes Alliances. This is great since it means they aren’t obligated by law to hand over your personal information if authorities ask for it.

However, some basic information gets collected, including:

  • Email address and username
  • Payment info (not your credit card number)
  • Support tickets
  • Device information (such as the OS that is being used)
  • Cookies ID
Screenshot of PrivadoVPN's privacy policyHowever, I’d like to see an independent security audit on PrivadoVPN’s policy

There is one thing I found a bit disappointing in the policy. It says PrivadoVPN stores the data it collects for as long as it wants. This means you never know when the information collected via your account will be deleted. On top of that, no info about its ownership can be found. And it's only been around for a few short years since April 2019.

These aren’t huge issues since it doesn’t store anything that can be used to identify you. But this keeps it from being one of the most trustworthy VPNs around. You can review our list of VPNs with proven no-logs policies here.

Torrenting — Safe and Fast

6.6

I had fast speeds while torrenting with PrivadoVPN. When I connected to PrivadoVPN’s Paris - France server nearby, my download speed was 1.5 MB/s. Since the VPN also offers a no-logs policy, you can safely torrent files using PrivadoVPN. You can also connect to a SOCKS5 proxy to increase seeding speeds, but I wouldn’t recommend it since your traffic won't be encrypted.

Screenshot of torrenting with PrivadoVPNI had the same fast speeds when I tested its servers in the UK and Germany

However, the VPN doesn't offer port forwarding, which allows you to torrent from a NATed environment and might boost your download speeds while P2P file sharing. Still, it seems its entire network is P2P supported.

While torrenting is legal in most countries, it’s illegal to download copyrighted files. vpnMentor does not condone any illegal activities, so I recommend you check torrenting regulations in your country before downloading copyright-free content.

Does PrivadoVPN Work in China? No

PrivadoVPN support staff couldn’t confirm if it works in China. When I emailed customer support, they told me the service hadn’t been tested in China. So they can’t guarantee it will work there.

However, it does offer servers in Hong Kong, allowing you to access Chinese TV and websites while outside of China. When connected to its Hong Kong server, I could stream Chinese shows in HD without buffering.

Keep in mind that if you want to use a VPN in China, you must download it before going there. Since only approved VPNs are legal in China — the government blocks other VPN services. However, it’s uncommon for the authorities to go after the people who use them. This list shows the best VPNs that have verified they work in China.

Simultaneous Device Connections — Connect up to 10 Devices

You can use PrivadoVPN on 10 different devices simultaneously using its paid plans. Its free plan only offers 1 device connection.

I tested its speeds on multiple devices by streaming on Netflix with my iPhone, iPad, Windows PC, and MacBook at the same time. I didn’t experience any performance issues, so it works as promised.

Installation & Apps

1.3

Device Compatibility — Several Operating Systems

PrivadoVPN offers native apps for Windows, Mac, Android, iOS, Linux, Amazon Fire TV, Android TV, and more. It can also be installed on routers, including pfSense, DD-WRT, and Asus models. This is great if you want to watch your favorite shows on the big screen.

While PrivadoVPN does not provide browser extensions, I was pleasantly surprised by its extensive device compatibility. It is rare to come across a VPN that offers such a wide range of supported devices, including various TVs, routers, and all major operating systems, especially at such an affordable price.

Setup & Installation — Fast and Easy

Setting up PrivadoVPN is quick and easy. All I had to do was click on “download PrivadoVPN for Mac” to start the setup process. The PrivadoVPN software automatically started downloading. It took me less than 2 minutes to install the app on my MacBook.

Uninstalling the VPN on my MacBook was also simple and fast. All I had to do was add the PrivadoVPN app to my bin and empty it.

Pricing

5.3
24 Months + 3 Free Months
$ 1.99 / month per month
12 Months + 3 Free Months
$ 2.99 / month per month
1 Month
$ 10.99 / month per month

PrivadoVPN offers 3 pricing options: free, 1 month, and 12 months. The prices for its premium plans are in line with other premium VPNs. There's also a 30-day money-back guarantee, but it’s only available with its 12-month plan.

With its free plan, you get 1 simultaneous device connection, 12 server locations, and a monthly data cap of 10 GB. I'm impressed that you can use servers in unique locations like Buenos Aires, São Paulo, and Zurich for free. You also can unblock content in the US, the UK, and Canada. However, you must upgrade to a paid plan if you want unlimited data and access to all 48 countries.

PrivadoVPN supports a variety of payment methods, ensuring convenience and flexibility for users. These methods include credit cards such as Visa, Mastercard, American Express, Discover, JCB, and Diners Club, as well as direct debit, PayPal, and cryptocurrency.

Reliability & Support

3.3

PrivadoVPN’s customer support always replies within 24 hours. Its website states you can contact them by chat, but no (24/7) live chat is available. In my experience, I could only contact PrivadoVPN’s support team by email.

The answers given to my questions were always clear. When I asked why the kill switch feature disappeared when I wanted to use OpenVPN, customer support explained that this feature is unavailable when using OpenVPN TCP.

Screenshot of PrivadoVPN's customer supportPrivadoVPN’s customer support always sent back useful answers to all my questions

Even though the VPN offers a knowledge base with setup guides, it takes work to quickly spot the answer by scanning the page. Also, there are only two FAQs. I suspect they'll improve and expand on their support section, as they've only been in operation since 2019.

Although my interactions with customer service were all good, I was disappointed that I couldn’t count on an immediate response via a 24/7 live chat. This is especially annoying when you’re trying to stream live events and need help. I recommend checking out one of these VPNs with 24/7 live chat features.

Compare PrivadoVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict

PrivadoVPN is a fast VPN that's easy to install and use. On top of that, it has robust security features and a no-logs policy to keep your personal information safe.

Regrettably, there is no assurance that it will be effective in China due to the inaccessibility of certain streaming services, and its knowledge base requiring further improvements.

I recommend PrivadoVPN if you're looking for a low-cost VPN to torrent and game. However, many premium VPNs exist with more extensive server networks and 24/7 live chat that works in China. The VPNs in this list perform better than PrivadoVPN in every area and come with trustworthy money-back guarantees.

  • Fast speeds on local and long-distance connections
  • Safe torrenting
  • Easy-to-use
  • Free version available
  • FAQs on PrivadoVPN

FAQs on PrivadoVPN

Is PrivadoVPN safe?

PrivadoVPN is a safe option. It offers robust security features like a kill switch, military-grade encryption, and multiple security protocols. Plus, it doesn’t keep logs of your personal information.

Can PrivadoVPN unblock Netflix?

Yes, I could access various Netflix libraries. I could also stream my favorite shows in Ultra HD without slowdowns. Discover which Netflix libraries it unblocks.

Will PrivadoVPN slow down my speeds?

Yes, it will slow down your speeds slightly, but it performed better than average — PrivadoVPN's speed tests were impressive. It’s normal for a VPN to slow down your speeds by 15-20% due to encryption. If you want to minimize your speed loss, connecting to a nearby server is best.

Can I use PrivadoVPN for free?

Yes, PrivadoVPN has a free plan. You can use the free version for as long as you want, but you're limited to 10GB of data and 12 cities.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 10
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
PrivadoVPN User Reviews (User reviews are not verified)
2.0
Based on 1 reviews in 1 languages

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All Speed Streaming Security Сustomer service
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2/10
Is PrivadoVPN Dishonest?

PrivadoVPN is a VPN service that markets itself as being secure and private. However, there have been some concerns about the company’s honesty. One of the main concerns is that PrivadoVPN’s servers overlap too much. This means that multiple servers are actually using the same IP address. This can make it difficult to hide your real IP address and location, which is one of the main benefits of using a VPN. For example, the following servers all have the same IP address: dtw.socks.privado.io (Detroit, USA) ->85.12.61.9 jfk.socks.privado.io (New York, USA) ->85.12.61.9 gru.socks.privado.io (São Paulo, Brazil) ->85.12.61.9 eze.socks.privado.io (Buenos Aires, Argentina) ->85.12.61.9 dca.socks.privado.io (Washington DC, USA) ->85.12.61.9 PH(Manila): mnl.socks.privado.io-->209.58.185.120 HK(Hong Kong): hkg.socks.privado.io-->209.58.185.120 JP(Tokyo): nrt.socks.privado.io-->209.58.185.120 KR(Seoul): icn.socks.privado.io-->209.58.185.120 TW(Taipei): tsa.socks.privado.io-->209.58.185.120

About the Author

Kristin is a Multimedia Visual Communications entrepreneur who is experienced with identity access management and online security.

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