PureVPN Review by our expert: Great reliability and split tunnelling
Rating ?
4.0 / 5.0
Features 3.7 / 5.0
Ease of Use 4.0 / 5.0
Pricing 4.5 / 5.0
Reliability & Support 4.0 / 5.0

Launched in 2007, Hong Kong based PureVPN is one of the oldest providers on the VPN scene. It’s packed to the grills with features and quite an impressive mix of cybersecurity features at a relatively low cost. So, how does PureVPN stand out? What are the highs and lows of this VPN? Time to see what’s under the hood. ...

updated: Aug 28, 2018
PureVPN User Reviews
4.2
Peter W.
Aug 28, 2018
  •  1
PureVPN's terrible speed

After 2 years of PureVPN it's time to say "Good-bye! I won't miss you!" I tried other VPN providers before PureVPN (Earth VPN, HideMyAss, Seedbox.io and several others) I can honestly say that PureVPN is the slowest. And by slow I mean 100kb/s or worse. And oh, the sudden connection drops, and the failures to connect (you need to try again and again), and the wrong cities (connecting via a server in Netherlands ends up in connecting in Sweden). Or the "successful" connects with speed of 0bytes/sec. I am talking about their OpenVPN (I have used their proprietary app only a few times and it was faster, but only slightly). I have used PureVPN in different countries and the problems were always the same. Their selection of countries and cities is good though.


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    Guido
    Aug 23, 2018
    •  1
    Unable to access in China - Customer Service can't help

    I am without success trying to connect within China to different Servers on PureVPN and have failed since more than 2 weeks. Customer service is aware of this issue - but seems there is no solution at this moment.


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      Joe
      Aug 2, 2018
      •  2
      Worked for awhile

      It seemed to work when I needed it, but about 15 months into my 24 month plan I began to have all sorts of problems. Contacted customer service who ran me in circles for over a week. Finally told me that I need top level support that's only available 3 hours a day Hong Kong time which turned out being 2-5 in the morning my time. Every question and response I made were answered by a different rep. Most of the answers where the same as the previous reps because they never bothered to look at the thread. Finally gave up with 9 months left paid.


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        Compare PureVPN with the top alternative VPNs

        Features Description
        Number of Server Locations (countries) 141
        Number of servers 750
        Number of IP Addresses 80000
        Does VPN keep logs Partially
        Includes Kill Switch Yes
        Devices per license 5
        Ease of use - PureVPN 4.0 / 5.0

        Once you’ve downloaded the PureVPN app from the website, installing it is pretty straightforward. Just open the installer file, agree to the terms and conditions, click on install, and let the installation process take its course.

        Once installed, open the app, click to login in, and enter your PureVPN account credentials. You can choose which mode you want to use depending on your activity. For example, if you’re using it to access a streaming service then choose “Stream”, select the server location you want to connect to and click on “Connect”. Other modes include Internet Freedom, Security/Privacy, File Sharing, and Dedicated IP. Depending on the mode you select, the app will configure its settings accordingly and display the most suitable server locations.

        You can also configure the app manually from the settings section. You can select the protocol you want and control many other features. Using the application is very simple and easy.

        Download

        Pricing 4.5 / 5.0
        2 Years
        $3.54 /month
        1 Year
        $5.41 /month
        1 Month
        $10.95/month

        PureVPN has three subscription plans: monthly, annual, and a 2-year subscription. All three plans include the exact same features. However, the 2-year plan comes at the lowest average monthly cost. When you first subscribe to any of these plans, you get a 31-day money-back guarantee period. PureVPN is very versatile with its payment methods, including all major credit/debit cards, PayPal, Alipay, cryptocurrencies like Bitcoin, PaymentWall, BlueSnap, and gift cards.

        Reliability & Support 4.0 / 5.0

        PureVPN several support channels: 24/7 live chat, email, and FAQ. The 24/7 live chat team responds instantly, professionally, and politely. The email support, however, isn’t as responsive, but faster than other VPN services we’ve tried before. For self-assistance, there’s a comprehensive FAQ section, tutorials, and troubleshooting guides with answers to common queries. PureVPN really went all the way with its support.

        The Bottom Line
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)
        A highly-customizable VPN with an impressive set of features at a low cost

        While PureVPN has a problematic history with privacy, they have improved their policy, backed with GDPR compliance. If that’s good enough for you, you can enjoy the many perks - including high security levels, many servers in over 140 locations, 5 simultaneous connections, and interactive apps for almost any device. All that comes at cheap prices, so it’s a generally good choice, despite some connection lags.

        PureVPN
        4.0 / 5.0
        Detailed expert review of PureVPN
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        Launched in 2007, Hong Kong based PureVPN is one of the oldest providers on the VPN scene. It’s packed to the grills with features and quite an impressive mix of cybersecurity features at a relatively low cost. So, how does PureVPN stand out? What are the highs and lows of this VPN? Time to see what’s under the hood.

        PureVPN sparked controversy in the past when it revealed a user’s IP address to help with an FBI cyberstalking investigation. As a result, PureVPN has revamped its privacy policy to be more transparent and straightforward about how your data is being handled.

        Their privacy policy strictly stresses that PureVPN doesn’t store logs or records that would identify you, such as your original IP address, your VPN IP address, timestamps, online activity, or DNS requests. The only information kept is the details you provide, such as name, payment method, and address. They also track the amount of bandwidth you use, the date you connected to a VPN server and your ISP.

        Moving on to security, PureVPN uses military-grade 256-bit encryption and supports multiple protocols such as OpenVPN, SSTP, IKEv2, L2TP, and PPTP to choose from. Important features like a kill switch, as well as DNS, IPv6, and WebRTC leak protection, are also provided to protect your data from exposure.

        It is also one of the few VPNs (e.g. ExpressVPN) that offers split tunneling, allowing you to control which data you want to tunnel through VPN. In addition, it provides a bunch of add-ons to reinforce your internet security against cyber threats, including port forwarding, dedicated IPs, and DDoS protection.

        PureVPN boasts a massive network of over 2,000 servers dispersed across more than 140 countries. There are servers optimized for streaming, but it’s their Ozone-ready servers that are worth mentioning. These servers automatically block any malicious websites and unwanted ads that may harm your device.

        Moreover, there are no restrictions on data or speed and P2P is allowed on certain servers. However, despite its claims, PureVPN isn’t the fastest VPN out there – not even compared to other cheaper VPNs, like CyberGhost. You may experience some speed and connection issues.

        Although PureVPN had problems in the past with bypassing geoblocks, they tweaked their service and solved some restriction problems including Netflix, Hulu, and BBC iPlayer. However, PureVPN still can’t work in China and you won’t be able to access HBO Go or the ABC network.

        If you’d like to share your VPN with your household, you can use PureVPN on 5 different devices at the same time. It’s also compatible with routers, Smart TVs, and a wide range of platforms such as Windows, Mac, Android, iOS, Linux. There are also extensions for Chrome and Firefox.

        PureVPN is full of versatile options at decent prices, but does it provide a near perfect performance? Our answer is “Yes, to an extent”. PureVPN has clearly worked on a lot of its issues and reinvented itself to climb up the ladder. However, it still falls short on occasional connection problems and overcoming restrictions. You can always test if yourself - they offer a 31-day money-back guarantee. However, if you’re looking for simpler, but highly efficient VPN services, see user favorites here.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        Torrenting using PureVPN is a bit of a double-edged sword. They specifically block torrenting over many of their servers, in a hope to keep in compliance with international policies. At the moment they only allow file sharing on Turkish, Swedish, Romanian, Luxembourg, Netherlands, German and Russian servers.

        On the other hand, when using the torrent-friendly servers, they encrypt the data transfers, making your activities anonymous and safe, either from your ISP or other agents. The software includes options allowing you DNS Leak Protection, a Kill Switch, and even different encryption protocols.

        This makes the torrenting experience ideal for both those experienced with and new to torrents, routing your torrent traffic through the country exit gateway server you choose.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

         

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        It takes just minutes to configure and install the PureVPN software. The software is quite intuitive, which makes connecting through the proxy quick and easy.

        You can easily access the options available through the tabs that are present on the left side of the software interface. However, changing your options requires ending your connection, so it’s important to keep this in mind. Apart from this, the software also comes with an integrated live chat, which gives you easy access to the support team 24/7.

        PureVPN allows you to use up to five simultaneous connections on five devices, this is a nice feature that is rare to see. When using PureVPN, you aren’t bound to a specific device.

        Additionally, it lets you auto-connect, determining the server that is best for you. You can select a specific server that you want to connect to, or let PureVPN decide through the ’Use Intelligence’ feature. Basically, it identifies and assigns the right server for you, taking into account your needs. From casual web browsing to gaming, Pure VPN finds you the connection most appropriate for you.

        Since the service has a huge number of IP addresses, it is improbable that Google would blacklist any connection. Websites like Twitter, Facebook, YouTube and many more are accessible through PureVPN easily.

        Moreover, you can select the VPN protocol that you want to use. An OpenVPN connection is assigned by default. However, PureVPN allows you to assign yourself a L2TP or PPTP connection as well. That being said, PureVPN is a stable and strong VPN connection, and we were really impressed by the varied options it has to offer.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world, and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN has an app specific for Android devices. Those who have an Android phone or tablet and who are out at a local coffee shop, bookstore, or anywhere else where there is a public Wi-Fi service available naturally want to get on to help conserve their data usage. However, the public connections can be extremely dangerous. It’s impossible to know exactly who is out there, watching what you are doing, or even trying to gain access to your phone remotely. A high-quality VPN service can help to protect you immensely. The PureVPN app for Android is a great solution.

        Benefits and Features
        Let’s explore some of the benefits and features of the app. Firstly, it is capable of supporting a wide variety of different languages including English, French, German, and Dutch. It features high-quality 128-bit encryption for Android devices, which can boost online security. The app even features an auto redial option so it reconnects you automatically in the event your connection drops.
        As mentioned, when you are on public Wi-Fi, you want to be as safe and secure as possible. This app provides you with the peace of mind you need. In addition, you can enjoy complete online privacy. Everything you do on the Internet is going to be entirely anonymous. You don’t have to worry about prying eyes looking into everything that you do.

        In addition, you have online freedom. This means you don’t have to worry about accessing sites that might be normally blocked in your country. The app is capable of providing a high-quality streaming experience for you as well. For example, if you are streaming video through YouTube, Netflix, Hulu, or some other streaming service, you should find that it works most of the time.

        Of course, not everybody is going to be using their device the same way. PureVPN’s Android app offers a variety of modes of usage. This way, you can get the type of connection that you need. The app even features a file sharing system so you can share files with your peers no matter where you are.

        They have servers in more than 140 different countries around the world. You can choose the location that you want to connect through, and will find that getting everything set up and started is very fast and very simple. You are even able to choose a country in a certain region right through the PureVPN app.

        In fact, everything about setting up the application is very simple and intuitive even for those who know very little about VPNs. You can choose between TCP and UDP OpenVPN protocols, keep updated, and much more.
        When you choose to work with PureVPN, you not only have the service for your Android devices, but also for PCs, laptops, and more. You can have up to five logins so you can connect all your devices. Support is available around the clock as well.

        PureVPN is a secure, simple option for those who have been searching for a VPN service that works well with their Android device.

        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world, and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        The Mac client for PureVPN is compact and attractive. It gives you a control station for server selection, software settings, and billing choices.
        There are several versions of the Mac app, depending upon the exact operating system that you’re using. My installation was easy, and updates regularly. If you don’t want to customize the connection settings or locations, then you can get connected with two clicks, in about five seconds. I’ve never had any problem getting the connection set up very quickly.
        Data is encrypted using 256-bit encryption, and it provides the much-needed protection for your data along with a slight boost to your connection speed. A new IP address is assigned to your computer every time you use PureVPN, which ensures your online activity remains anonymous and untraceable.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN was one of the first providers to release iOS and Android apps and, as such, they provide a great deal of features, on a well-tested platform. You can install this app directly onto your iPhone or iPad from the App Store.
        It is clear that PureVPN focuses upon usability. They help you with each step of the setup, and constantly provide tips to make the experience as simple as possible.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN has 150 servers in North America, with the majority in the US. They provide thousands of US IPs with servers in eight states, which have been tried and tested to offer you access to websites like Hulu, Netflix and Pandora, with strong data encryption and protocols support. Also, if you have any issues connecting to any services, they offer live customer support 24 hours a day.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • 2,000+ servers in 140+ countries
        • Cross-platform support
        • Security features include split tunneling and Ozone
        • 31-day money-back guarantee
        • Offers dedicated IPs and P2P support
        • 24/7 live chat support
        • 5 simultaneous connections
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
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