PureVPN Review by our expert: Great reliability and split tunnelling
Rating ?
4.0 / 5.0
Features 3.7 / 5.0
Ease of Use 4.0 / 5.0
Pricing 4.5 / 5.0
Reliability & Support 4.0 / 5.0

After PureVPN provided an IP address for an ongoing FBI investigation, it has come to our attention that PureVPN might maintain more than they let on. Their policy clearly states that, from time to time, they record your connection and bandwidth for their flow of traffic. This is...

updated: Aug 12, 2018
PureVPN User Reviews
4.2
Joe
Aug 2, 2018
  •  2
Worked for awhile

It seemed to work when I needed it, but about 15 months into my 24 month plan I began to have all sorts of problems. Contacted customer service who ran me in circles for over a week. Finally told me that I need top level support that's only available 3 hours a day Hong Kong time which turned out being 2-5 in the morning my time. Every question and response I made were answered by a different rep. Most of the answers where the same as the previous reps because they never bothered to look at the thread. Finally gave up with 9 months left paid.


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    Stephane Carreira
    Jul 24, 2018
    •  5
    The best and only

    Hello everyone, This will be a really honest review about my experience. Last month I bought PURE Vpn with dedicated IP and DDoS protection for my gaming server. Then I figured vodafone users were blocked. I contacted their support which is real bad as they do not seem to understand what your problem is and give you pre made answers. But then, the magic started to happen one of the support agents transferred me to Mr Vladimir. And this was the moment when I had a person who knew what he was doing to assist me on that same day I was given a different service and it worked, then nightmare 2 started. Now I had to much latency for a gaming server. With work between me and Pure VPN in 2 weeks the problem was solved for my original services I got given a free month because I was unable to use the one I paid for and got 10 days bonus. I was given a discount on my account upgrade invoice. For the record I contected ExpressVPN and they did not have a service for servers with port forwarding. Other VPN providers had ports but you could not choose which and were very few. Could not found anyone better selling Server VPN services. Stephane Carreira.


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      BC
      Jul 23, 2018
      •  5
      Never had a problem

      I have read many conflicting reviews about PureVPN but in the three years of using, I have had a very good experience. While some things have little glitches (rarely), the support team responds within minutes and my problems are resolved. They are usually due to changes in windows and not failings of PureVPN. Excellent service and great response times.


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        Compare PureVPN with the top alternative VPNs

        Features Description
        Number of Server Locations (countries) 141
        Number of servers 750
        Number of IP Addresses 80000
        Does VPN keep logs Partially
        Includes Kill Switch Yes
        Devices per license 5
        Ease of use - PureVPN 4.0 / 5.0

        PureVPN has apps for all major platforms and is easy and straightforward to install. Just go to their website and download the desktop or mobile installers for your operating system.

        You will need to create an account and make the payment. You’ll then get the app link and download the version for your platform. Step-by-step guidelines make it easy to install. If you get stuck, customer support service is there to help.

        For detailed instructions on how to open a PureVPN account and install, see our how-to here.

        Download

        Pricing 4.5 / 5.0
        2 Year
        $3.25 /month
        6 Months
        $8.95 /month
        1 Month
        $10.95/month

        PureVPN has monthly, 6-monthly and two-year plans, all with a 7-day money back guarantee. The company offers 75% savings on the two-year plan. They accept PayPal, Bitcoin, credit card, bank transfer, and many other payment methods.

        The two-yearly plan id generally cheaper than other top VPNs. This package also includes an enterprise-grade security add-on for free. That’s a super deal and a two-year package is generally enough for most users.

        Reliability & Support 4.0 / 5.0

        We found PureVPN's customer support to be very reliable. Their live chat responded within a minute, and their ticket responded within 30 minutes.

        Other customer support options are Email and Facebook messaging, which can take up to 24 hours for a response.

        The Bottom Line
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)
        One of the most customizable, easy-to-use, and reliable platforms, as well as split-tunneling technology

        If you’re okay with your details being shared with the government, this VPN will work for you. With their low prices and discounted deals, it is one of the cheapest out there. They have servers almost everywhere (over 140 countries!) and can access Hulu and Netflix at most times (but not BBC iPlayer). While there are occasional speed drops, it works well.

        PureVPN has a history of revealing some log history, but it seems like they are trying to improve it. Overall, PureVPN is a good choice.

        PureVPN
        4.0 / 5.0
        Detailed expert review of PureVPN
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        After PureVPN provided an IP address for an ongoing FBI investigation, it has come to our attention that PureVPN might maintain more than they let on. Their policy clearly states that, from time to time, they record your connection and bandwidth for their flow of traffic. This is what many VPNs do, and as long as they delete the data after a temporary time, it still falls within the reigns of "no-logs." However, since they were able to provide an IP address, PureVPN might record more than what is stated in their policy. 

        With 750+ servers in over 140 countries, PureVPN has a wide network. Its simple app offers 6 protocols and allows the user to change them easily. It supports PPTP, L2TP, SSTP, IKEv2, OpenVPN UDP, and OpenVPN TCP, and it also offers 256-bit encryption.

        There is a kill switch in PureVPN that will instantly disconnect you from the Internet whenever the connection drops. This is a great security feature.

        PureVPN also offers a unique feature called split tunneling. This means some of your traffic will pass through a VPN while other traffic can connect directly to the Internet. This way, you can access some websites with your VPN while maintaining contact with the other LAN devices.

        PureVPN claims unlimited bandwidth and IPv6 leak protection. While we didn’t experience any IP or DNS leaks, other reviewers have.

        If you want to stream media content, we cannot recommend PureVPN. Even though it does connect to US Netflix at times, its UK  does not work on BBC iPlayer. It also took some time to load. 

        On the other hand, PureVPN does offer P2P and torrenting on some specific servers, which is definitely useful. It also has apps for iOS, Windows, Android, and Mac, and it allows up to five simultaneous connections.

        We found the customer support to be quite dependable. Not only did they contact us to make sure we didn’t have trouble logging in, the live chat feature is instantaneous, and the ticket feature only took 30 minutes for an answer.

        We also like how there are 47 ways to pay including PayPal, credit card, Bitcoin, bank transfer, and others.

        However, we’re not so thrilled with PureVPN’s location: Hong Kong. We understand Hong Kong is separated from China in many ways, but having the VPN company situated there is a little too close for comfort. It’s also possible that PureVPN will run into problems bypassing China’s Great Firewall because they would be on the government's radar. That has yet to happen – and PureVPN successfully bypasses the Firewall for now.

        There’s no free trial, but the company does offer a 7-day money back guarantee. This is significantly less than other VPN’s 30-day money back guarantee, but PureVPN promises a no-questions-asked refund policy. 

        Overall, PureVPN works fine – but with the company's history of passing on data, it might not be the best option.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        Torrenting using PureVPN is a bit of a double-edged sword. They specifically block torrenting over many of their servers, in a hope to keep in compliance with international policies. At the moment they only allow file sharing on Turkish, Swedish, Romanian, Luxembourg, Netherlands, German and Russian servers.

        On the other hand, when using the torrent-friendly servers, they encrypt the data transfers, making your activities anonymous and safe, either from your ISP or other agents. The software includes options allowing you DNS Leak Protection, a Kill Switch, and even different encryption protocols.

        This makes the torrenting experience ideal for both those experienced with and new to torrents, routing your torrent traffic through the country exit gateway server you choose.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

         

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        It takes just minutes to configure and install the PureVPN software. The software is quite intuitive, which makes connecting through the proxy quick and easy.

        You can easily access the options available through the tabs that are present on the left side of the software interface. However, changing your options requires ending your connection, so it’s important to keep this in mind. Apart from this, the software also comes with an integrated live chat, which gives you easy access to the support team 24/7.

        PureVPN allows you to use up to five simultaneous connections on five devices, this is a nice feature that is rare to see. When using PureVPN, you aren’t bound to a specific device.

        Additionally, it lets you auto-connect, determining the server that is best for you. You can select a specific server that you want to connect to, or let PureVPN decide through the ’Use Intelligence’ feature. Basically, it identifies and assigns the right server for you, taking into account your needs. From casual web browsing to gaming, Pure VPN finds you the connection most appropriate for you.

        Since the service has a huge number of IP addresses, it is improbable that Google would blacklist any connection. Websites like Twitter, Facebook, YouTube and many more are accessible through PureVPN easily.

        Moreover, you can select the VPN protocol that you want to use. An OpenVPN connection is assigned by default. However, PureVPN allows you to assign yourself a L2TP or PPTP connection as well. That being said, PureVPN is a stable and strong VPN connection, and we were really impressed by the varied options it has to offer.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world, and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN has an app specific for Android devices. Those who have an Android phone or tablet and who are out at a local coffee shop, bookstore, or anywhere else where there is a public Wi-Fi service available naturally want to get on to help conserve their data usage. However, the public connections can be extremely dangerous. It’s impossible to know exactly who is out there, watching what you are doing, or even trying to gain access to your phone remotely. A high-quality VPN service can help to protect you immensely. The PureVPN app for Android is a great solution.

        Benefits and Features
        Let’s explore some of the benefits and features of the app. Firstly, it is capable of supporting a wide variety of different languages including English, French, German, and Dutch. It features high-quality 128-bit encryption for Android devices, which can boost online security. The app even features an auto redial option so it reconnects you automatically in the event your connection drops.
        As mentioned, when you are on public Wi-Fi, you want to be as safe and secure as possible. This app provides you with the peace of mind you need. In addition, you can enjoy complete online privacy. Everything you do on the Internet is going to be entirely anonymous. You don’t have to worry about prying eyes looking into everything that you do.

        In addition, you have online freedom. This means you don’t have to worry about accessing sites that might be normally blocked in your country. The app is capable of providing a high-quality streaming experience for you as well. For example, if you are streaming video through YouTube, Netflix, Hulu, or some other streaming service, you should find that it works most of the time.

        Of course, not everybody is going to be using their device the same way. PureVPN’s Android app offers a variety of modes of usage. This way, you can get the type of connection that you need. The app even features a file sharing system so you can share files with your peers no matter where you are.

        They have servers in more than 140 different countries around the world. You can choose the location that you want to connect through, and will find that getting everything set up and started is very fast and very simple. You are even able to choose a country in a certain region right through the PureVPN app.

        In fact, everything about setting up the application is very simple and intuitive even for those who know very little about VPNs. You can choose between TCP and UDP OpenVPN protocols, keep updated, and much more.
        When you choose to work with PureVPN, you not only have the service for your Android devices, but also for PCs, laptops, and more. You can have up to five logins so you can connect all your devices. Support is available around the clock as well.

        PureVPN is a secure, simple option for those who have been searching for a VPN service that works well with their Android device.

        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world, and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        The Mac client for PureVPN is compact and attractive. It gives you a control station for server selection, software settings, and billing choices.
        There are several versions of the Mac app, depending upon the exact operating system that you’re using. My installation was easy, and updates regularly. If you don’t want to customize the connection settings or locations, then you can get connected with two clicks, in about five seconds. I’ve never had any problem getting the connection set up very quickly.
        Data is encrypted using 256-bit encryption, and it provides the much-needed protection for your data along with a slight boost to your connection speed. A new IP address is assigned to your computer every time you use PureVPN, which ensures your online activity remains anonymous and untraceable.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN was one of the first providers to release iOS and Android apps and, as such, they provide a great deal of features, on a well-tested platform. You can install this app directly onto your iPhone or iPad from the App Store.
        It is clear that PureVPN focuses upon usability. They help you with each step of the setup, and constantly provide tips to make the experience as simple as possible.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
        Alex (Shurf) Frenkel
        (Ex-Hacker, left the dark side and teaches young padawans to use the force)

        PureVPN has 150 servers in North America, with the majority in the US. They provide thousands of US IPs with servers in eight states, which have been tried and tested to offer you access to websites like Hulu, Netflix and Pandora, with strong data encryption and protocols support. Also, if you have any issues connecting to any services, they offer live customer support 24 hours a day.
        The best proxy services are easy-to-use, reliable and secure. PureVPN is one of those few proxy services that delivers on all of these, as well as provides additional luxuries that makes your browsing experience simpler and safer.

        With over 750 servers located in 141 countries around the world and thousands of available IP addresses, the connectivity options are diverse, providing you a safe and secure internet surfing experience.

        PureVPN offers a unique feature called Split tunneling, which is only available through a few VPN services. Essentially, this lets you specify the particular parameters for your applications. For example, if you are outside Canada and you have to visit the Bank of Canada website, you can use the split tunneling feature to assign a Canadian IP address to your PC, while your local connection is maintained for all other applications.

        One of the few to offer Split Tunneling technology

        One of the few to offer Split Tunneling technology

        Some of the other features that PureVPN boasts are a kill switch, option for dedicated IP, router VPN options, and bitcoin payment. They also support PPTP, L2TP, SSTP, IKEv2, OpenVPN, and Stealth protocols.

        Their interface is also sleek and user-friendly, offering users many options and customization tools.

        PureVPN's sleek user interface

        PureVPN is a quality service that provides versatility, convenience, and security. Not only do you have loads of customization options, but also secure encryption, as well as some impressive features, such as use intelligence, thousands of available IP addresses and 180 secure server locations, with more being added all the time. Additionally, PureVPN offers true 24/7/365 customer support.

        So, are you looking for an excellent proxy service? Do you want a safe and secure internet surfing experience? Regardless of what your proxy needs are, one thing is for certain: PureVPN is one of the few proxies that can meet them all easily.

        • Split tunneling feature for specific websites
        • Excellent customer support
        • 750+ servers located in over 140 countries
        • 5 Devices connected simultaneously
        • Customizable connection protocols
        • Easy to install and use
        • NAT Firewall for extra protection
        • Get started with PureVPN now
        Money Back Guarantee (Days): 7
        Mobile app:
        Devices per license: 5
        VPN Plans: www.purevpn.com
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