TrueVPN Review 2020: Good, But Not Great Yet

Kristin Hassel | Cybersecurity Researcher
Updated on 31st August 2020

TrueVPN is an Australian-based VPN proxy service that offers zero-knowledge DNS and supports perfect forward secrecy. While it packs a heavy punch when it comes to user privacy, it lacks power in other areas.

TrueVPN doesn’t have an app for any of the devices it currently supports. Instead, you load the TrueVPN file into OpenVPN’s app and create a profile. The OpenVPN app is easy to use and despite needing to use second-party software, setting up TrueVPN is pretty straightforward.

You can use TrueVPN on up to 5 devices simultaneously. The website also provides instructions on how to set up a VPN router as well, which would allow you to cover more devices at once.

TrueVPN has two impressive features for a lesser-known, zero-knowledge DNS and supporting perfect forward secrecy. Zero-knowledge DNS means that TrueVPN runs its own DNS for every server, it never collects connection logs, browsing data, or any personally identifiable information. Perfect forward secrecy is a continual change in encryption keys, that can help protect your sensitive data in the event of a malware or hacker attack.

It also features security standards like OpenVPN protocol, 256-bit AES encryption, and a no-logs policy. If it had a kill switch and allowed split tunneling, it would have all the top-notch security features most VPN users are looking for.

While TrueVPN’s servers are spread out across 34 countries, it only has around 160+ servers.

Can it unblock Netflix? Yes! Not only can it unblock Netflix, but it also bypassed geoblocks for Hulu, Disney+, and BBC iPlayer! TrueVPN also offers unlimited speed and bandwidth, so you can watch as much as you like. On the downside, the limited amount of servers does mean you’ll be dealing with slow speeds during peak hours.

Features Details
Number of countries with servers 34
Number of servers 160
Number of IP addresses 160
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 5

Ease of Use

5.3

TrueVPN doesn’t have its own app, instead it offers a file that you can use to set it up through the OpenVPN app. The file is available for download after you complete your purchase. The OpenVPN app is easy to navigate, so connecting to a server is easy once the TrueVPN profile is setup.

If you run into trouble during setup, there are step-by-step instructions for Windows, iOS, and Android at the bottom of the TrueVPN website homepage. Though it supports Linux and routers, you’ll need to dig through the blog to find instructions.

Compare TrueVPN with the top alternative VPNs

Pricing

1.3
Monthly
$5.99 /month
Quarterly
$4.99 /month
Yearly
$2.99 /month

TrueVPN accepts all major credit cards through PayPal, and Bitcoin and Ethereum via Z-pay. It has three affordable plans and each one comes with a 30-day money-back guarantee.

Reliability & Support

3.3

The service is reliable overall but speeds do get a little slow during peak hours, so streaming and torrenting can be hit and miss.

TrueVPN claims to have 24/7 live chat support, but that’s not the case. When I clicked on live chat support the following text appeared in the chat window, ‘We are not here to chat right now, please leave a message.’ Which makes it more of a ticketing system then a live chat feature. TrueVPN also offers email support and has an FAQ post in its blog, that answers most questions about the service.

The Bottom Line

Good security but it’s missing a few features that would help it compete with the best.

Before it can compete with heavy-hitters, it’s going to need a few additional features. For starters, it needs an app for all compatible devices and a live chat feature that doesn’t ask you to leave a message. Add a few more servers and torrenting favorites like a kill switch and split tunneling, and it would be on its way.

In the meantime, if you want a full VPN that affordable but still has the power to unblock and stream content at lighting-fast speeds, check out our best VPNs for streaming.

  • Supports perfect forward secrecy
  • Unblocks most major streaming services
  • Connect to 5 devices simultaneously
  • Zero-knowledge DNS
  • Get started with TrueVPN now
Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 5

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