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Turbo VPN Review 2022 - Keep This in Mind Before Buying

Author Image Husain Parvez'
Husain Parvez | Updated on 15th May 2022 Cybersecurity Researcher

Singapore-based Turbo VPN promises a lot, but does it deliver on its claims?

To find out, I tested out the free version of the app in hopes of seeing improved speeds, reliable connectivity, and a better browsing experience. However, was it worth it? Did Turbo VPN come to my rescue and allow me to browse everything that I wanted?

Spoiler Alert: No, it didn't. You might think that an app with 300 million downloads must be good, right? Well, wrong! While the app was easy to use and had a clean user interface, the constant ads annoyed me. Not to mention, I discovered malware in the Windows app which poses a security threat.

I wasn’t able to view any geoblocked content. The lack of customer support, terribly low speeds, non-existent security, and the questionable privacy policy about logging data left much to be desired. It doesn’t allow torrenting, and the price is outrageous for the features it delivers.

Turbo VPN also has apps for iOS and Android. However, the experience was just mediocre as it doesn’t allow many servers on the free version. Other than that, the permissions it requested were not anything to worry about, and you can get the Turbo VPN app from its homepage.

To find out more about how the app fared in my testing, read the guide below and make sure to keep everything in mind before investing your time in Turbo VPN. If you don't like it, there are a lot of other better VPNs you can choose from.

Short on Time? Here Are My Key Findings

Turbo VPN Features — Updated in May 2022

8.2
💸 Price 4.17 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 21000+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country Singapore
📥 Supports torrenting Yes

Streaming — Unblocks HBO Max, Hulu, and Funimation

Turbo VPN performed really well with some websites and suffered disaster with others. It worked for streaming HBO Max, Hulu, Crunchyroll, and Funimation. However, the free version quickly showed its limitations when I opened up Netflix and Amazon Prime Video. It can be installed on the Amazon Fire TV Stick, so I was disappointed it couldn’t access Prime Video.

I tried streaming shows from BBC iPlayer and Fox but couldn’t because the app kept crashing. Netflix India worked as usual because that’s where I’m from. However, Netflix Netherlands, UK, and Canada weren’t working.

Netflix US Not Working
Amazon Prime Video Not Working
Disney+ Not Working
Hotstar Not Working
Crunchyroll Working
HBO Max Working
Funimation Working
Hulu Working

Unblocked: HBO Max and Funimation

To my surprise, HBO Max worked. I did not expect Turbo VPN to work with HBO Max as it didn’t with Disney+ or Netflix. As soon as I connected Turbo VPN, changed my IP to a US location, and refreshed the HBO Max page, it loaded up.

A screenshot of Turbo VPN unblocking HBO Max.

I was able to unblock HBO Max with Turbo VPN

I tried streaming Game of Thrones, and everything worked smoothly. There were no hiccups, and the streaming quality was excellent.

The next streaming site that surprised me was Funimation. I’m an avid anime fan and love a lot of shows, from the classic One Piece to newer titles such as The Rising of the Shield Hero. I clicked on an episode of My Hero Academia, and it worked seamlessly without any hiccups. The streaming felt quick, and the quality was brilliant.

A screenshot of Turbo VPN unblocking Funimation.

Turbo VPN also unblocks Funimation

Turbo VPN also helped me unblock some other streaming platforms, such as Crunchyroll, Hulu, VRV, Peacock TV, and many more. These sites are already readily available in many countries, so it wasn’t a hard task.

This is where all the good things end, unfortunately. My other streaming tests were just disappointing.

Blocked By: Netflix, Amazon Prime Video, Hotstar, ESPN, FuboTV, and Disney+

I was led to believe that Turbo VPN can unblock these sites because the iOS and desktop apps have “specialized streaming serversthat allow you to bypass geo-block restrictions. However, they are only available to Premium users.

A screenshot of Turbo VPN's specialized streaming servers.

Turbo VPN has a selection of streaming-specific servers

This was the biggest disappointment for me. Netflix seemed to work perfectly fine at first. However, when I took a closer look, it was just loading my local library. However, when I tried looking for The Wonderful: Stories from the Space Station (which is only available on Netflix US), it wasn’t available. You can still access your local shows and movies if you happen to be connected to Turbo VPN, but it can't unblock content from other regions.

It turns out that Turbo VPN requires you to have the VIP or the Premium subscription to watch shows from Netflix US. This is a big disadvantage and takes off a lot of points from it.

Turbo VPN shouldn’t be your first choice for streaming Netflix as it is not supported in the free version and is locked behind a pay gate. Instead, we recommend you check out the list of VPNs that work with Netflix.

Disney+ has the same issue as Netflix. Turbo VPN locks Disney+ using its “special servers” that require a payment. However, it didn’t stop me from trying it out once, and I went and loaded up the webpage. To my surprise, Disney+ loaded up. I was happy to see that it did, and I quickly clicked on the login button to watch some Loki episodes.

However, this led me to a blank page, and the login page never loaded up. I tried refreshing it, clearing the browser cache, and everything else that you can think of. But, it doesn’t work, and all you will see is a black screen.

A screenshot of Turbo VPN unable to unblock Disney+

Disney+ wouldn’t load while I was connected to Turbo VPN

If you need a VPN that can stream shows from Disney+, I recommend checking the list of the best VPNs for Disney+.

Amazon Prime Video had the same problem as Netflix with Turbo VPN. It lets me access local shows but doesn’t allow me to view any geo-blocked content.

When I tried Hotstar, I couldn’t even load the homepage. It got stuck on a blank screen with tabs for movies, as shown in the screenshot above. I tried everything but to no avail.

A screenshot of Hotstar failing to load when using Turbo VPN.

I couldn’t load Hotstar with Turbo VPN either

If you want to stream content from any of these sites, I recommend staying far away from Turbo VPN. It might look like an attractive package at first, but it doesn’t work well.

Speeds — A Disappointing 90% Loss

The name Turbo suggests that you would have blazing fast speeds, right? Wrong!

With VPNs, loss in download and upload speeds is expected due to the encryption, but this is excessive. I tried to compare all the available servers but couldn't as the app kept on crashing, so I could only test the Singapore and US servers. Turbo VPN dropped my download and upload speeds by a tonne.

Since Turbo VPN has fewer servers than other VPNs, it makes sense that your data transfer speeds decrease significantly.

You need a speedy internet connection to stream all content in HD and play games without a hitch. So, if you don’t have great speeds, then forget about streaming in HD with this VPN.

For reference, here are my standard speeds without the VPN connected: 94 Mbps download, and 59 Mbps upload with a ping of only 4ms is very respectable. My download and upload speeds dropped to 17 Mbps and 6 Mbps, respectively, when I connected to the Singapore server. Not to mention the ping went up a considerable amount to 535ms. This is a loss of 70% on download speeds and a staggering loss of 90% on upload speeds.

A screenshot of my speed test results using Turbo VPN.

I lost up to 90% of my speed with Turbo VPN

I ran a test with the US server, and I saw my speeds drop down to 3.11 Mbps for downloads and 9.61 Mbps for uploads. This is a loss of more than 90% on the download speed and more than 80% on upload speed. In fact, the ping went up to 336ms, which makes this a whole lot worse. Hence, I wouldn’t recommend you use TurboVPN if you’re looking for a fast connection.

Are Turbo VPN’s Speeds Fast Enough for Gaming? No

Looking to get a fast VPN for gaming? Turbo VPN caught your eye as it promises a faster gaming experience? Well, I won’t blame you for thinking so, as it did hook me too.

I measured three things during my speed tests:

  • Download speed — This is the rate at which you can download character models, maps, and other vital information for playing the game. Higher download speed will also help you have accurate timing when a player attacks you.
  • Upload speed — Another critical aspect of gaming. This is how you can upload specific game data to the servers, which helps when you do something in-game or attack a player.
  • Ping — A higher ping means you will suffer from lag, and a lower ping means you will have a smooth experience while playing the game.

Turbo VPN is not good for playing any online games. It decreases your download and upload speeds considerably, and it increases your ping. However, I gave it a shot, and let me tell you — it wasn’t a pleasant experience.

I ran Overwatch without Turbo VPN connected and set a baseline. I was hovering around 12-20ms ping, depending on the map. This delivers a pretty good gaming experience, and anything similar would be a great thing.

When I connected to the VPN and ran the game, I immediately noticed lag and the 300-400ms ping clearly. This is not at all good if you’re playing an online FPS title. If you need an excellent gaming VPN, I recommend you check out the list of the best VPNs for gaming.

A screenshot of gaming with Turbo VPN.

My games lagged when using Turbo VPN

Server Network — Small With Mediocre Connection

Turbo VPN claims to have 21,000 servers across 45 countries. The number of servers you can actually access depends on the version of the app you’re using. If you’re on macOS or iOS, then TurboVPN only connects to the fastest nearby servers. You can only choose servers on the Android and Windows apps.

The server-to-country ratio is also an essential factor to look at when choosing a VPN. More server locations mean faster connection speeds. However, if your VPN has more servers but twice as many users, you will have slower internet speeds. Hence, it would be best to look for VPNs with many servers in multiple locations. This way, you will have better speeds with every server connection.

Some popular VPNs out there also support virtual servers, which essentially allows the service provider to cover more ground with fewer physical server locations in place. Turbo VPN does not advertise any virtual servers, and I did not get a clear answer out of the customer support if it has any.

Here is a list of all the TurboVPN VIP servers:

Italy Spain Netherlands
Argentina Taiwan New Zealand
Austria Thailand Poland
Australia Turkey Philippines
Brazil US Pakistan
Canada UK Russia
Denmark UAE South Africa
Finland Ukraine Singapore
France India South Korea
Germany Japan Sweden
Hong Kong Mexico Switzerland
Indonesia Malaysia Iceland

However, if you are using the free trial version of the app, you will be limited to a few servers depending on your device. Here is a complete list of available servers for all your devices:

Canada India Singapore Germany US UK Netherlands
Android Yes Yes Yes No Yes Yes Yes
Windows No Yes Yes Yes Yes No No
iOS

Fastest nearby servers only (can connect with US, UK, India, Germany, Singapore servers)

macOS

Fastest nearby servers only (can connect with US, UK, India, Germany, Singapore servers)

Security — Lousy With Disappointing Features

Turbo VPN is not great for security. It claims to have a lot of features, but I won’t trust it with my essential data.

Let’s look at all the list of protocols that it uses:

  • IKEv2/IPSec – IKEv2 protects your security by establishing the SA or the Security Association attribute with the help of IPSec. It performed well in my tests, but it is pretty average.
  • L2TP/IPSec – Layer 2 Tunneling Protocol or L2TP is nothing new and delivers a similar performance to the IKEv2 protocol.
  • OpenVPN (TCP/UDP) – OpenVPN is an open-source protocol that’s constantly assessed by professionals, making it one of the most secure protocols. It also delivered the best performance, and hence, I recommend using this.
  • SSR (Android) – Scalable Source Routing or the SSR is a wireless routing protocol for unstructured networks. It runs on mobile ad hoc networks, mesh networks, or sensor networks. Hence, it is only available on the Android version of the TurboVPN app.
  • ISSR (Android) – ISSR or the Inter-Simple Sequence Repeat Protocol was designed as a reliable and speedy connection protocol. However, I didn’t notice any difference in the connection speeds or reliability compared to the other protocols.
A screenshot of Turbo VPN's protocols.

Turbo VPN has several protocols to choose from

Turbo VPN also comes with a kill switch for the Android app. However, it is only accessible if you have the VIP version. Hence, it is a huge deal breaker as most other “free” VPNs come with a reliable kill switch. The Android app also comes with split tunneling.

It uses AES-256 encryption, which is the most secure so far. If you’re on the OpenVPN protocol, you are running the AES-256 encryption, but the others are still on the AES-128 encryption.

A screenshot of TurboVPN's leak test results

Turbo VPN has no leaks

I also did a leak test using IPleak.net, and the results were good. I had no IP, DNS, or WebRTC leaks on Turbo VPN.

I decided to test it further and scan it through the VirusTotal tool. These results were very concerning to see — the Windows installer had malware built-in. This Backdoor Agent malware allows your PC to be virtually controlled by someone else, and hence, it poses a great risk for your system.

A screenshot of Turbo VPN's Virus Total results

The VirusTotal test indicated that Turbo VPN’s app contains malware

Privacy — Risky and Untrustworthy

Their privacy policy isn’t what it seems, and Turbo VPN collects a lot of data. It also shares the data with the 14 Eyes Surveillance Alliance, which Singapore cooperates with.

Turbo VPN is based in Singapore — the privacy policy actually gives its HQ address (38 Beach Road #29-11 South Beach Tower, Singapore) — and the parent company has ties with China. So, I recommend staying away from the app. It also shows unwanted third-party advertisements, and like most free VPNs, it logs data.

My testing showed many concerns with Turbo VPN, so I decided to check the data privacy policy. Firstly, it wasn't very clear, and it states that Turbo VPN doesn't collect the following data:

  • Name, address, phone number, etc.
  • Payment details
  • Activity logs (browsing history, DNS queries)
  • Connection logs (IP address, timestamp)

However, Turbo VPN does collect:

  • Your email address
  • Any information you give away when contacting Turbo VPN directly
  • Connection-related data (VPN location, your country, your ISP)

This is already more than what it needs to function properly, and with worrying links to China, the VPN service starts to look even shadier. Turbo VPN was developed by Innovative Connecting, owned by the entrepreneur Danian Chen, who is also responsible for other free VPNs.

While the links to China don't automatically make the VPN bad, the concerning privacy policy makes it a lot more challenging to recommend.

A screenshot of TurboVPN's privacy policy

Turbo's Privacy Policy

I recommend you stay away from Turbo VPN if you value data privacy the most.

Torrenting — Doesn’t Work

BitTorrent and other P2P clients won’t work with Turbo VPN. In fact, it says it will block you from torrenting. Instead, I recommend checking out this list of the best VPNs for torrenting.

You need a good VPN for torrenting that keeps you safe and doesn't leak your IP to others in your swarm. Even if it didn’t ban torrenting, its lack of a kill switch makes Turbo VPN unsafe to use. It also lacks port forwarding, which comes in handy for torrenting.

We don’t condone illegal activities, so you should comply with the laws and regulations of your country.

A screenshot of Turbo VPN's website stating you will be banned for torrenting.

Turbo VPN will block you for using BitTorrent

Does Turbo VPN Work in China? No

No surprises here. Some VPNs work in China, but the Great Firewall blocks Turbo VPN.

A screenshot of Turbo VPN's policy about working in China

Turbo VPN doesn’t work in China

Turbo VPN is available in some other censored countries, such as Iran, Turkey, Russia, Belarus, Saudi Arabia, and UAE. However, I don’t recommend using it if you’re browsing from any of these countries as the security isn’t strong enough to protect you.

Simultaneous Device Connections — Connect up to 5 Devices

Turbo VPN lets you connect 5 devices at the same time on a single subscription. This should be enough for all your devices, including a desktop PC, laptop, tablet, and phone.

I tested to see if you would have any performance reduction while using multiple devices. The results were identical to if you were using the VPN with only one connected device.

Device Compatibility — Available on All Major Platforms

This is where Turbo VPN shines — it has apps for almost every platform. The Windows and Android apps allow you to select the servers while the iOS and macOS apps only connect to the fastest nearby server. You can download the Turbo VPN app from their webpage.

Note: You can install TurboVPN on your Amazon Fire TV Stick and other Android-based streaming sticks. However, it doesn't have any browser extensions.

To be honest, the Windows app is hideous. The UI looks like something from 2000, and the amount of ads it packs in is just annoying. I’m also not fond of the constant reminder to upgrade to VIP as it doesn’t let you do your work without a pop-up.

Not to mention, the app crashed 4 times while I was testing it, and it made me lose some necessary data I was working on. So, it’s safe to say I’m not fond of the Windows app.

A screenshot of the Turbo VPN app

Turbo VPN’s Windows app is very outdated-looking

The Android app looks decent. It has a smooth UI and works quickly without any errors. However, it doesn’t have a lot of free servers to connect to. For some unknown reason, Turbo VPN has two different Android apps — the standard Turbo VPN app and a lite version with some cut-down servers and security.

I recommend sticking with the regular app as it is better, but it still has the same annoying ad experience as the lite one.

A screenshot of Turbo VPN's mobile app

Turbo VPN’s mobile app is very simplistic

Ease of Use

8.2

Set-Up & Installation — A Straightforward and Easy Process

Turbo VPN is really easy to use. All you need to do is install the app, select a server, and tap on the “Connect” button. It’s effortless and straightforward to install as there is no manual configuration.

I downloaded Turbo VPN on my Windows laptop and Android phone. However, you can also download Turbo VPN for macOS and iOS devices as well.

First, navigate to the app version you want to download on either the Turbo VPN download page or your phone’s app store. Then, click on the “Download” or the “Install” button.

A screenshot of the Turbo VPN mobile app.

It’s easy to find Turbo VPN on the Google Play Store

If you're a Windows user you will need to go into your “Downloads” folder and look for the .exe installation file. Then, run the .exe installer and open the app.

A screenshot of the Turbo VPN .exe file on Windows

On Windows, you can find the .exe file in your Downloads folder

Pricing

7.5
24 Months Plan
$ 4.17 / month per month
12 Months Plan
$ 5 / month per month
1 Month Plan
$ 11.99 / month per month

Besides the 100% free version, Turbo VPN has four VIP plans.

The longer the subscription you get, the better the deal. This can help you save some money. However, we recommend you use the trial first before upgrading to the VIP/Premium plan.

Turbo VPN VIP comes with a 30-day money-back guarantee. However, I couldn’t ascertain if it works smoothly as the customer experience is terrible, so I don’t recommend relying on it. You can get the VIP plan by paying with your credit card, PayPal, Bitcoin, or other payment methods.

To be completely honest, I don’t recommend getting Turbo VPN as it doesn’t look that secure, and it doesn’t work with Netflix or Amazon Prime Video.

Reliability & Support

8.0

Turbo VPN has a dedicated help and FAQ section on their webpage that helps answer most of the questions about the VPN. However, their customer support feels like an afterthought.

It has email customer support, but it didn't work for me. However, the FAQ section can help a tonne. I've also seen people receiving support on the Google Play Store and App Store's review sections, but it's not reliable.

It also claims to have 24/7 live support, but when I tried asking a question, I only got a reply from a bot.

A screenshot of Turbo VPN's customer support

The customer support bot isn’t very helpful

When I tried to get “Get in touch” by clicking the button, another window popped up asking me to send an email to Turbo VPN. However, I still haven’t received a reply from them.

Compare Turbo VPN With The Top Alternative VPNs

The Bottom Line

Final Verdict

I don’t recommend Turbo VPN to desktop users as my testing showed that it had malware and there are much better VPNs on the market. But, if you’re looking for a free VPN for your smartphone, then Turbo VPN is an okay choice. Yes, there are many concerns about using the app, but I think it is decent if you want a quick, reliable VPN to do some tasks and then delete it later.

I was really impressed with the fact that it could quickly bypass the HBO Max and Funimation geo-location restrictions and that it could stream shows with ease. Other than that, the Netflix issue and security concerns bring the VPN down.

  • 100% free with trial app
  • No cap on data usage
  • 30-day money-back guarantee
  • Unblocks some geo-blocked content
  • Various choices for servers
  • Decent Premium/VIP version

FAQs on Turbo VPN

Is Turbo VPN safe?

Yes, Turbo VPN is mostly safe to use. I did a lot of testing and found that it didn’t leak much data and correctly masked my IP address. However, it did trigger some Windows Defender errors, and the privacy policy allows it to log data and keep track of your information which can be a little troubling.

Can Turbo VPN unblock Netflix?

No, Turbo VPN cannot unblock Netflix. I tried doing so, but it didn’t work, and all Netflix had was the local region content. However, Turbo VPN VIP claims to unblock Netflix US with a server, but it is not recommended as many better internet options exist. However, there are some other services it can unblock.

Will Turbo VPN slow my speeds down?

Yes, Turbo VPN will slow down your internet speeds. I did an in-depth test on the internet connectivity and the speeds it delivered. However, my results noted a 70% loss in data download speeds which is huge if you want to browse content smoothly.

Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 5

Turbo VPN User Reviews

6.1
Based on 25 reviews in 8 languages

Write a Review on Turbo VPN

Please rate VPN.

Quang Thinh
Quang Thinh
2/10
It's not safe and it's very, very bad!

TurboVPN is an unsafe free VPN. It's riddled with invasive third-party advertising and it logs connection data. Turbo VPN does not hide my real IP. And it was born in China. Please avoid this VPN. It is very bad because it keeps many logs. Please avoid Turbo VPN! It's the worst VPN I saw!

Anonymous
Anonymous
6/10
Okay free VPN

I use the free app on my phone. There are loads of ads, but it's okay. Nice to get access to resources that are banned in my country, but I don't use in cases where I access some private accounts or sensitive data is in use, so, please, be careful. I won't recommend it, but if there's no option for you except using free VPN service, then you may try this. And I would recommend to try TunnelBear first. It's also free and may be enough for your purposes (500 Mb free per month). But I know only about the existence of free Desktop version.

Emily
Emily
10/10
It's the ideal free vpn.

Many people complains that the speed is slow but I would like to say that VPNs are slow generally and this is much much better than others. Simple, few or non ads and good servers! I'm satisfied in it's normal speed even though I am not a premium user. The speed is quite reasonable for free VPN.

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