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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

UltraVPN Review 2024: Initially Cheap, but Is It Any Good?

Our Score: 6.5/10
Ranked 48th out of 198 VPNs
Agnieszka Stec Updated on 6th August 2024 Fact-checked by Matthew Amos Cybersecurity Researcher

UltraVPN (not Ultra VPN) is known as one of the cheapest services, but there’s a big catch. Its cheapest tier actually triples in cost after one year. At that point, it’s nearly the same price as some of the best VPNs around, like ExpressVPN or NordVPN.

With that in mind, is it actually worth the money? To find out, the team and I thoroughly explored all of its features. That meant performing extensive tests on its speeds, security, and more. I also learned everything there is to know about its privacy policy.

Our tests showed that UltraVPN is a decent service with some high points, but it can’t compare to the best VPNs. They all surpass it in terms of speeds, server networks, compatibility, and value. Plus, it has some troubling security issues that make it a questionable choice at any price.

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Short on Time? Here Are My Key Findings

Pros

Cons

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UltraVPN Features — 2024 Update

6.7
💸 Price 2.99 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 830+
💻 Number of devices per license 10
🛡 Kill switch Yes
🗺 Based in country United States
🛠 Support 24/7 Live Chat Support
📥 Supports torrenting Yes

Streaming — Decent Playback With Some Popular Platforms

6.0

UltraVPN can securely access a few platforms from anywhere, but it’s incompatible with many popular services. The streaming quality with the services my global testing team and I could watch was good for the most part. However, since it didn’t work with 3 of the best platforms out there, I can’t get too excited about its abilities in this category.

Editor’s note. The VPNs we recommend usually follow strict no-logging policies. This means they’ll never view your online activities, so you’ll be solely responsible for how they’re used. The vpnMentor team and I don’t condone copyright infringement.

Works With: Netflix

We were able to watch Netflix in several countries, including the US, Canada, and the UK.

Screenshot of the Netflix UK streaming with UltraVPN connectedThe quality remained very good throughout the whole episode

However, we had problems with the Japan and New Zealand libraries. When we connected to servers in these countries, Netflix would only show us Netflix Originals.

Works With: Hulu

We could stream Hulu without any buffering and we were impressed with how quickly videos loaded as well.

Screenshot showing Hulu streaming with UltraVPN connected to a US serverWe found the best results with the protocol set to "Auto"

Works With: Max

UltraVPN also accessed Max and played back videos without drops in quality.

Screenshot showing Max streaming with UltraVPN connected to a US serverWe could even skip forward without any additional buffering

If you have any issues, you can try switching browsers. Sometimes that can improve the quality, although we were impressed that we could stream the platform in 4K on both Chrome and Firefox.

Also Works With: Peacock TV and DAZN

We had similar results with Peacock TV and DAZN. Sometimes it can take a while to load the main menus on these platforms while connected to a VPN, but we were impressed that they popped up instantly. The playback was great, and we didn’t have to do any troubleshooting. Unfortunately, we ran into some unsolvable issues with the next batch of services.

Doesn't Work With: Disney+, Amazon Prime Video, BBC iPlayer

We could never stream Disney Plus, Amazon Prime Video, or BBC iPlayer on UltraVPN’s UK servers. We attempted several times using different protocols. When we contacted support, we were told that the issue would get the highest priority and that they would get back to us as soon as the issue was solved.

Screenshot showing live chat with UltraVPN customer support regarding streaming issuesWe never received the email response they promised to send us

Overall, UltraVPN isn’t a bad choice for streaming, but there are many VPNs that perform better. If you want to safely access your favorite platforms from anywhere without buffering or long load times, check out our list of the best VPNs for streaming.

Speed — Fast on Nearby Servers, but Slow on Long-Distance Ones

6.6

UltraVPN is a little quicker than average on closeby locations, but speeds can drop significantly at a distance. Although the speeds we experienced were pretty stable, the fact that UltraVPN uses mostly virtual servers can hypothetically render the speeds unpredictable.

While testing a VPN’s speed, these are the three metrics we take into consideration:

  • Download speed determines how quickly data can be retrieved from the internet, impacting activities like streaming, loading web pages, and downloading files. A higher download speed ensures smoother, buffer-free experiences.
  • Upload speed measures how quickly data is sent from your device to the internet, crucial for tasks such as video conferencing and adding large files to cloud storage.
  • Ping, or latency, indicates the reaction time of your connection — how quickly a data packet can travel to a server and back. Lower ping is vital for online gaming and real-time voice or video communications, where a delay can result in a laggy, disjointed experience.

Our tests are done by our speed expert in the UK. They record the results for our charts from the same location with the same internet connection, so they’re easier to compare. The following tests were done with the Hydra protocol since it was the fastest.

Screenshot showing the speed test results for UltraVPN on various serversSpeeds dropped 21% on nearby servers and 61% on distant ones

Compared to its top competitors, UltraVPN’s speeds aren’t that impressive. It can’t match the speeds of some high-quality services like ExpressVPN or NordVPN which often offer average speed losses of around 10% or less on nearby locations. These services also rarely lower our speeds by more than 45%, no matter how far away the server is.

Local Speed

The closest server wasn’t the fastest, which is probably due to its virtual servers. We received our best speed result on the Kyiv location, which only lowered our rates by 10%. This isn’t a huge deal, but when a VPN has physical locations, it’s easier to find the fastest location without annoying trial and error.

Screenshot comparing download and upload speeds with UltraVPN connected vs disconnectedThe top VPNs only lower speeds by 2–10% on servers this close

For most activities, a speed reduction like this probably wouldn’t be too noticeable. However, if you already have low base speeds, this could cause you some issues.

Long-Distance Speed

Once servers were over 5,000km away, the speed drops became significant. At this point, we almost always lost more than 50% of our base speed. That’s about the maximum damage you’d want a VPN to do, but it got much worse.

Screenshot comparing download and upload speeds with UltraVPN connected vs disconnectedA drop like this could make your connection unusable

Some of these speed losses could also be due to server load (how crowded they are). Sadly, UltraVPN doesn’t display this information, so I’ll just have to assume it’s due to its infrastructure. In the end, there are much slower VPNs. However, if you need the best speeds available with an encrypted connection, check out our list of the fastest VPNs.

Gaming — Can Work Well in the Right Situation

7.8

You can enjoy smooth gameplay with UltraVPN as long as your base ping rates are low.
In gaming, the most important stat is ping. It measures the time between your commands and the server response — the lower your ping, the less laggy your gaming will be. For lag-free gameplay, a ping below 100 is necessary.

Screenshot of the game World of Tanks with Ultra VPN connected to a South Africa serverThe top VPNs can give you around 10ms of ping on nearby servers

Our gaming expert used a nearby server that allowed them to continue playing online competitively. There was no delay between their inputs and movements on screen because the ping never went above 80ms. However, if his base rates were a bit slower, our tester probably would have run into issues. They also couldn’t play on distant servers, but that’s common with VPNs.

While it’s not at the very top in this category, UltraVPN performed above average for gaming. Still, you may want to seek out a competitor with better server options to get the best experience during safe gameplay.

Server Network — Small Number of Mostly Virtual Servers

6.0

UltraVPN only gives you 830 servers, but they’re spread out across an impressive 125 countries. You can connect to city-level locations in 7 countries. The US offers the most, with 25 individual locations in the country.

However, city-level locations are less useful because UltraVPN offers a lot of virtual servers. Connecting to a city, rather than a country, lets you optimize your location better with some VPNs.

Screenshot of the server list in the UltraVPN appI appreciate that it offers a search function as well

The servers are decently distributed. You get 43 in Europe, 34 in North America, and 26 in Asia, while there are only 3 in Africa and 2 in Oceania. Compared to top-ranking VPNs, the number of servers is minimal. CyberGhost offers about 10 times as many servers and Private Internet Access has 3 times as many.

On the bright side, it does offer some rare VPN locations like Brunei, Bhutan, and Nepal. Plus, it owns all of its servers. I always appreciate this because it eliminates a middleman that could potentially access your data.

But, the variety in these servers is also lacking. Many VPNs have servers optimized for different purposes like streaming, P2P, or gaming. UltraVPN doesn’t offer optimized servers or dedicated IPs, not even for an additional fee.

I also asked support about obfuscation technology, which hides your VPN use, and I was never able to get a solid answer about whether UltraVPN offers it. Overall, you can find VPNs with much larger networks that offer more features in this list.

Virtual Servers

A customer support agent told me that UltraVPN offers a combination of both physical and virtual servers. Currently, the company doesn’t disclose the locations of its servers, however, the customer support agent told me that they were planning to release the list soon. I suspect that most of its servers are virtual because it used to use them exclusively.

The use of virtual servers means that you’re never really sure how far away a server is from your location, so it can impact your speeds. On the other hand, it also means that you can find servers in locations with strict VPN laws, for example, India.

Quick Access

The desktop app doesn’t have a feature that would recommend the best available server for you based on your location (the option is available for iOS and Android). However, the desktop app remembers the last three servers you connected to. So, if you often use the same server location, you don’t need to manually search for it in the menu, which is nice.

As you can see, UltraVPN doesn’t offer a ton of unique server features. I hope it decides to upgrade to RAM-only servers in the future. These erase all of their data after every reboot, which makes them more privacy-friendly. Offering things like this could allow it to compete with the best VPNs in the future.

Security — Might Leak Your True Location

5.0

UltraVPN offers all the necessary security features, but it failed one of my leak tests, so I can’t consider it completely safe. Although this only happened in one out of my 20 tests, it worried me because that’s the last thing you want to see with your VPN.

To be fair, I didn’t encounter the problem again after clearing my browser, but I’ve tested dozens of VPNs that didn’t leak my IP, even with an extensive cache.

Screenshot of a test done on ipleak.net where UltraVPN's Austria server couldn't conceal my true location in NorwayIt only happened on the Austria server, but that's still concerning

While it offers advanced security features that worked well during my tests, I just couldn’t completely trust the VPN after the IP leak I experienced. I’ll detail its main security features below, but I also wanted to mention a few more things.

I was curious how the obfuscation works on its servers, and the customer support agent told me obfuscation is automatic. It turns on any time you establish a connection. They didn’t specify if the choice of protocol matters and implied that it works with each one. This is nice as obfuscation hides your VPN use, which is helpful for restricted networks like schools.

Its Tor Over VPN feature is also a bit confusing. I found it under its Special Features tab. But, customer support seemed to have no idea what it is, and it’s not discussed on UltraVPN’s website. The VPN did work in conjunction with Tor, but I can’t say for sure if this feature within the app actually does anything.

Overall, UltraVPN comes with military-grade encryption, a kill switch, PassWatch (password manager), and secure protocols, but the results of my test make me worried it can’t keep me safe. To make sure your IP, online activities, and VPN use are always hidden, check out these tips.

Encryption & Security Protocols

UltraVPN comes with AES 256-bit encryption, the same level used by banks and militaries around the world because it’s nearly impossible to break. You also get the choice between 3 protocols.

Screenshot of the security protocols available in UltraVPNThe "Smart" option automatically picks a protocol for you

Besides the industry-standard WireGuard and IKEv2 protocols, UltraVPN also offers its proprietary Hydra protocol, which gives the best speeds. Although not as fast as ExpressVPN’s Lightway or NordVPN’s NordLynx, I was quite satisfied with the speeds it provided on nearby servers for streaming or torrenting.

Split Tunneling

This feature lets you choose what traffic goes through the VPN tunnel. It’s useful if you want to keep up with local news or access your banking app while you encrypt the rest of your traffic.

Screenshot of the split tunneling feature available in the UltraVPN appYou can add websites to UltraVPN's split tunneling, but no apps

The Split Tunneling feature includes two options: you can use both Bypass VPN and Route via VPN features. The first one allows you to select websites that will connect to the internet without a VPN. The second lets you choose websites that will go exclusively through a VPN connection.

Kill Switch

UltraVPN’s kill switch can only be used with the protocol set to automatic or Hydra. So, that’s a little disappointing. However, it’s still good that it offers this feature, which blocks your internet connection if the VPN suddenly disconnects (which is a possibility with UltraVPN).

Dark Web Scan

UltraVPN’s Dark Web Scan is a unique option that you don’t often get with VPNs. This feature monitors the dark web for any signs of your personal data being compromised or exposed.

When I tested this feature with one of my email addresses I was shocked to learn that it was found in 9 data breaches. However, the breaches were not recent and since then I have already changed my password a few times.

Screenshot of the websites that breached my email addressI was shocked I hadn't seen any of these breaches in the news

If your data has been breached, you should immediately change your password. If possible, you should also apply steps that will give you additional protection; for example, enabling multi-factor authentication.

Privacy — Solid Policies, but There Are Some Concerns

6.0

UltraVPN claims it won’t keep identifiable logs, but it records more information than the top VPNs. While most of this information is anonymized, it seems a bit excessive, and you can find more privacy-friendly VPNs.

On a more positive note, UltraVPN is owned by internet privacy and security company AnchorFree. The company is part of the Aura/Pango group, which also owns Hotspot Shield VPN and OVPN. It maintains a good reputation, and so far hasn’t been involved in any scandals regarding security or privacy issues.

Does UltraVPN Keep Logs? No

The company states it will not log your IP address long-term or track your online activities. However, it admits it collects your IP address when you connect to a server. UltraVPN further states the IP is immediately encrypted and is always deleted at the end of your sessions.

The VPN also collects how often you use the VPN, how much bandwidth you consume, and the duration of your sessions. This is in addition to a large amount of information on your device, like its OS, the browsers you use, settings, and more.

As you can see, it records a serious amount of your data. Like every VPN, it also holds on to the information you give them directly to sign up, like payment details, emails, and more. I understand that the VPN must record some data to maintain its services. But, with this amount of data stored, you’d really want to see an independent audit.

Was UltraVPN Audited? No

UltraVPN has never undergone an independent audit, so its policies haven’t been verified. The best VPNs have their privacy claims put to the test by reputable third parties. I hope UltraVPN undergoes this process in the future.

Based in the US

I confirmed with UltraVPN support staff that the company is under US jurisdiction. The US is a founding member of the 14 Eyes Alliance. This is an agreement between several governments to share data from their citizens. It also means there’s a possibility the company could be asked to change its policies in the future.

Does UltraVPN Work in China? Maybe

I couldn’t get a definitive answer on whether the VPN works in China. It does have a virtual server in Hong Kong and uses obfuscation on all its servers. However, China implements severe blocks on Western VPNs, which might be difficult for some providers.

The customer support agent was prudent while discussing the topic but mentioned that some users in China claim it works for them. The representative also sent me a direct download link which can be used to get the service in case the official website is blocked in a particular location.

If you’re already in a country where it’s impossible to download the VPN, you can always ask a friend to send you the link via email (reportedly Hotmail still works in a few censored countries).

Screenshot of the websites that breached my email addressThey didn't offer any useful tips for how to make it work

The Chinese government has banned several VPNs, but there have been no publicly reported cases of them going after individuals. However, I recommend you read up on the laws and regulations before you decide to use a VPN in the country. My team and I don’t condone any illegal activities and urge you to use your VPN responsibly.

To find a VPN that’s been proven to work, read up on our list about the best VPNs for China.

Torrenting — Currently Allows P2P Connections

6.6

UltraVPN hasn’t always allowed torrenting with its service, but it does at the moment. It works decently for these purposes.

While connected to the Poland server, I could download a 1GB file in about 30 minutes. It’s a good result, although without a VPN I can normally download a file of this size in half this time. Also, the VPN doesn’t offer features like port forwarding, which some VPNs allow to let you download torrents even faster.

With that said, the security issues I encountered with UltraVPN, make me wary of using it for torrenting. You never know who you’re connecting to on a P2P network, and it’s easy to download a mislabeled file.

Torrenting is legal in most countries, but downloading copyrighted files isn’t. We recommend you only access torrents within the public domain, so you never break any laws.

Installation & Apps

6.0

Easy-to-Use, but Limited Compatibility

UltraVPN provides simple native apps that are easy to navigate. You’ll normally only need to access the main page, a tab for the server network, and a settings menu.

The Home tab shows the connection data, and in the Settings tab, you’ll find all the features available, including the protocols. Here you can customize the VPN according to your needs.

I like that you can contact support directly from the app using the Support tab. However, clicking on it will only open a link to its email — if you need more urgent assistance, it’s better to use the live chat available on UltraVPN’s website.

Screenshot of the premium features in the UltraVPN appPassWatch has 2-factor authentication and a password generator

The settings menu lets you use its Dark Web Scanner and the Password Manager that comes with each subscription. I like that since some VPNs keep features like this tucked away on your account page, which is less convenient. That’s about it since it’s a very simple app.

Setup & Installation

I didn’t have any issues downloading UltraVPN and getting it all set up in a few minutes.

Screenshot of the UltraVPN download pageThe whole process took me no longer than 5 minutes

As with most modern VPNs, the installation process is incredibly simple. All you have to do is follow the prompts once your file is downloaded and booted up.

Quick Guide: How to Install UltraVPN in 3 Easy Steps

  1. Get a VPN. Go to UltraVPN’s website to sign up and choose a plan that suits you best. UltraVPN offers a 30-day money-back guarantee, so you can try it out risk-free.
  2. Install the app. After signing up, you can install UltraVPN from its website or via your phone’s specific store. Simply download the app on your preferred device and log in with your credentials.
  3. Connect to a server. Find a server and start streaming, browsing, gaming, or torrenting securely with UltraVPN.

Device Compatibility

When it comes to device compatibility, UltraVPN remains behind premium services like ExpressVPN or NordVPN. You can only connect UltraVPN to 4 major operating systems. That means there are no apps for smart TVs and no apps for streaming devices like Fire Stick or Roku. You also won’t get browser extensions (for Chrome, Firefox, etc.). Plus, there’s no smart DNS feature for easy access on any WiFi-enabled device.

The lack of router support is especially disappointing because this would let you connect unsupported devices. For example, encrypting the connection on your router lets you switch locations and hide your IP on any smart TV or gaming console. UltraVPN also does not have a Linux app. Unfortunately, its website doesn’t offer any information on if it will develop new applications.

Desktop — Apps for Windows and Mac

On the positive side, the apps UltraVPN offers for Mac and Windows both get all the same features. That means you can connect to all its protocols (including WireGuard), access the kill switch, and utilize split tunneling on either desktop app. In essence, they’re practically identical.

That being said, the Windows app seems slightly more beginner-friendly. Next to some important data that might be obscure for a VPN newbie, there is a helpful icon, which you can hover over to get an explanation of the feature.

Screenshot of the UltraVPN interface on macOS and WindowsIt's good not to have to learn the app interface from scratch if you switch OS

Android and iPhone (iOS)

You can use the kill switch, split tunneling, and all the protocols UltraVPN supports on both mobile apps. While it’s disappointing it doesn’t support more devices, I am impressed that its iOS app is so full-featured.

There are a few small differences between the desktop and the phone app. Phones also get some nifty, exclusive features, including Disconnect on Sleep, Always-On VPN, and Trusted WiFi Networks (Android only).

Screenshot of the UltraVPN interface on iOS and AndroidThe apps are just organized a little bit differently

Also, the iOS and Android apps give you the option to choose Optimal (iOS) and Auto (Android) servers, which are the recommended servers for you based on your location. Unlike desktop apps, they also give a bit more details about your connection, including the current rating for streaming, gaming, and browsing on the connected server.

Simultaneous Device Connections

UltraVPN somewhat makes up for its lack of router support by offering generous 10 concurrent connections. That’s twice as many as the standard 5 connections most VPNs offer, although there are a few providers who give you an unlimited amount.

I connected UltraVPN to a Mac laptop and a Windows laptop, along with Android and iOS phones. I had no issues streaming on all of them at the same time, so it works as advertised.

Pricing

8.0
Ultra VPN
$ 2.99 / month per month
Ultra VPN+
$ 3.99 / month per month

Cheap, but Only For the First Year

UltraVPN has some of the cheapest plans for new clients, but you have to get a long-term subscription, as it doesn’t have monthly subscriptions. The VPN also doesn’t offer any trials or a free tier. However, it comes with a 30-day money-back guarantee, so you can test it before committing.

Besides a regular UltraVPN subscription (called Premium in the app), you can also get UltraVPN+ which is more of a security package on top of a VPN. It offers antivirus, parental control, AI-powered safe browsing, and malware elimination. However, all VPN features in both plans are the same.

Unfortunately, UltraVPN doesn’t offer any additional payment methods beyond credit/debit cards. Many VPNs, like ExpressVPN or NordVPN, offer more privacy-friendly payment methods like PayPal or cryptocurrency payments.

Although the price for the first year is quite low, the subscription cost almost triples on renewal. The renewal is automatic unless you cancel it at least 1 day before the next billing cycle. The customer support staff assured me that you’ll get an email in advance reminding you about the upcoming renewal.

It’s cheap at the beginning, but since its costs rise significantly after 1 year, this places it on the pricier side among VPNs. For example, PIA’s longest plan makes it much cheaper in the long run. With that VPN, you’ll get tons more servers, reliably high speeds, and support for smart TVs and routers.

Luckily, getting a refund is pretty straightforward. I contacted customer support via 24/7 live chat, and my refund request proceeded quickly, although I had to answer a few questions.

Screenshot of the live chat with UltraVPN customer support regarding canceling the subscriptionI was immediately sent an email confirming my cancellation

You only have to contact the support team within 30 days from the date you bought the subscription (via live chat or email), and the money should be in your account within a couple of days.

Reliability & Support

7.0

Adequate Help With Accessible Agents

UltraVPN has a reliable 24/7 live chat, but the answers aren’t always helpful. I do appreciate that it truly has staff available at any time because many VPNs claim to offer live chats, but the response rate is hit-or-miss. However, there were times when I wasn’t satisfied with the answers I received.

When I contacted support about my IP leak, the agent took it seriously and tried to be very helpful. They offered some tips on how to act when this happens again. I was a bit worried when they said that leaks happen (rarely, but still), and didn’t feel reassured that it wouldn’t happen again. However, that’s more the fault of the VPN, rather than its support staff.

Screenshot of the live chat with UltraVPN customer support about the IP leakI never had to wait more than a few seconds for support

You can also contact UltraVPN through email, and it provides a substantial number of FAQs and guides through the knowledge base on its site. UltraVPN actually provides better support than the majority of VPNs, which largely neglect this important feature. However, the absolute best VPNs are supported by agents who are a bit more thorough in their responses.

Compare UltraVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.6
Our Score: 9.5
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Good Overall, but You Can Do Better for a Similar Price

UltraVPN has an attractive price through the first year of a subscription and some notable high points. At times, it can be super fast. The network isn’t huge, but the servers are well-distributed throughout the world. I also appreciate that it now supports torrenting and has intuitive apps that are all full-featured.

However, it’s lacking in several areas. The cost of the service almost triples after its automatic renewal. Plus, it’s quite slow on many locations, and you never know how far away the virtual servers are. It also stores more data than I’d prefer, along with some other privacy issues. Most important of all, it leaked my IP, which no VPN should ever do.

I recommend you choose a VPN that you can rely on to keep you safe, even if it costs slightly more. In the long run, it’s just not worth the risk.

  • Decent for secure streaming
  • Fast on nearby servers
  • Good for online gaming
  • Low price for the first year

FAQs on UltraVPN

Is UltraVPN safe?

Not completely, as my IP was leaked while I was connected to UltraVPN. When I contacted support about this issue, they gave me some tips on what to do if it happens in the future. However, the fact that they confirmed it happens (even though rarely) means you have no guarantee it will always keep you safe.

Can I use UltraVPN for free?

No, you can’t use UltraVPN for free. There is no free tier, and it doesn’t offer any free trials. The only way to try it out is to subscribe to one of its paid plans. However, these do come with 30-day money-back guarantees. I tested it out, and I can confirm it will give you a full refund if you request it within this period.

How does UltraVPN compare to ExpressVPN and NordVPN?

ExpressVPN and NordVPN are better than UltraVPN in nearly every category. Both providers will give you more reliably fast speeds. They also come with much larger server networks. Most importantly, they’re extremely safe, and neither service has ever leaked my IP (which did happen to me while testing UltraVPN).

Additionally, UltraVPN's renewal price is currently more expensive than ExpressVPN or NordVPN. Since its low price is its main selling point, there’s no reason to use it over them if you want a VPN for the long haul.

How can I cancel UltraVPN and get a refund?

To request a refund, you will need to contact UltraVPN's customer support. You can do this via email, live chat, or through a support ticket on their website. Mention that you would like to cancel your subscription and request a refund. Provide your account details and the reason for cancellation (don’t need to go into much detail). UltraVPN offers a 30-day money-back guarantee, so if you are within this period, you are eligible for a refund.

If you cancel your subscription after the 30 days, you won’t get a refund, but you can use the service until the end of your subscription period. Simply go to the UltraVPN website and log in to your account using your credentials. Once logged in, go to Account Info > Membership and click on Cancel Membership. Follow the prompts to finish canceling your subscription.

Who owns UltraVPN?

UltraVPN is owned by Aura, a digital security company that acquired UltraVPN in 2020. Aura also owns several other VPN services, including Hotspot Shield, Betternet, VPN360, TouchVPN, and Hexatech VPN​. Aura is known for its focus on consumer privacy and digital security solutions, and as of today, hasn’t been involved in any major controversies or security incidents.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 10
VPN Plans: ultravpn.com
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
UltraVPN User Reviews (User reviews are not verified)
4.2
Based on 24 reviews in 4 languages

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All Speed Streaming Security Сustomer service
David Bowman
David Bowman
10/10
The Only VPN that Could Handle My Big 3 Streaming Needs

I tried about four or five other VPNs but none of them could handle the combination of eMule, Battle.net and Tixati. Ultra had no problem with any program I ran through it. I spent some time trying to reconfigure / tune the other VPNs and it's possible that I missed one or more steps in that process but I didn't need to go through that process with Ultra. Seamless and easy plus a selection of virtual locations that allowed me to stay in my time zone. While I realize that might not be a big deal for some, it made things that much easier for me.

Jason Wahlter
Jason Wahlter
10/10
Fast VPN

Using UltraVPN for 3 months and it's fast for streaming. I like it and would recommend UltraVPN. I use it during travel and the accessibility and streaming are very strong. I always used a free vpn app before this and the streaming was hit or miss. With UltraVPN it is much better.

Allen Garber
Allen Garber
2/10
Lousy service

Locked from an account and was directed to change the password which has failed to respond. Attempted to email support as directed and after four emails still haven't received a response. Lousy customer service do not recommend

About the Author

Agnieszka is a Junior Writer at vpnMentor and a passionate technology enthusiast with a strong interest in cybersecurity. She specializes in researching and reviewing VPNs to provide readers with honest and in-depth reviews.

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