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VeePN Review 2022 - Keep This in Mind Before Buying
With relatively cheap monthly fees, can you really expect fast speeds and great features? It depends. The service has some good features, but the truth is that there are better VPNs available for very similar prices.
Although I was impressed by its intuitive setup, large server network, and strong security, VeePN let me down in several key areas. Read on to find out if your dealbreakers are covered.
Streaming — Limited Unblocking Capabilities, Netflix Only
During testing, I was able to access all the different Netflix libraries I tried, including the US, UK, India, Japan, and Argentina.
However, VeePN couldn’t unblock anything else. HBO Max, Hulu, Disney+, and BBC iPlayer all detected the VPN immediately.
VeePN unblocked Netflix US and several other libraries.
I tested each of the 12 servers located in the US, and all of them successfully unblocked Netflix US. Servers in the UK, India, Japan, and Argentina also allowed me to bypass Netflix’s VPN blocks.
I easily accessed Netflix US using VeePN
Blocked By: HBO Max, Disney+, Hulu, ITV, and BBC iPlayer
I tried connecting to VeePN’s 3 servers in the UK (London, Manchester, and Gloucester). Unfortunately, none of them were able to unblock BBC iPlayer or ITV Hub.
VeePN was unable to unblock BBC iPlayer
Despite trying to connect through several US servers, I was not able to access HBO Max, Disney+, or Hulu either.
VeePN doesn’t unblock HBO Max either
VeePN failed to unblock most of the streaming services I tested, so I can’t recommend it. If you’re looking for a service that reliably unblocks hundreds of platforms, take a look at these streaming VPNs.
Speeds — Average Speeds
I was disappointed to see that VeePN does not offer the ultra-fast speeds it claims to. However, I still found I was able to stream in HD using most servers I tried.
I measured my base speed to determine VeePN’s performance
My baseline speeds in Vancouver, Canada were excellent to begin with, with a download speed of 327.98 Mbps and an upload speed of 15.95 Mbps. The response time from my laptop to the server and back, or ping, was a decent 13 ms.
When I connected to a server in the US, my download speed dropped significantly to 83.76 Mbps. The ping also increased by a lot from 13 to 74 which surprised me considering how close I am to the U.S. I didn’t notice any slowdown while streaming or browsing, but that’s because my base speed was fast to begin with. For a 20 Mbps download, a 70% drop would take you down to 6 Mbps — barely enough for streaming.
The Texas server slowed me down considerably
Unsurprisingly, I saw the largest increase in ping and decrease in download speeds when I connected to servers in Africa and South Asia. I expected that, given the distance my data has to travel from my location in western Canada.
I experienced a major speed decrease on VeePN’s Bangalore and Cairo servers
Are VeePN’s Speeds Fast Enough for Gaming? On Some Servers
As long as I connected to the fastest available server, I was able to game without any lags or interruptions. Since VeePN doesn’t limit bandwidth or data, there is no issue with gaming for long periods of time.
You can also install it on your router, allowing you to connect gaming consoles that don’t normally support VPNs, such as Xbox, PlayStation, and Switch.
However, the ping increases quite a lot as you connect to faraway locations, so you’re limited when it comes to connecting to international game servers. The resulting latency made competitive gaming impossible.
I recommend you take a look at these best VPNs for gaming if you want reliable lag-free matches every time.
VeePN says it has 2,500+ servers in 50 locations across 56 countries, which would give it a reasonably-sized network in comparison to other services.
However, the actual number of available servers was much lower. It seems like VeePN needs to update its website to reflect the current server network.
When I contacted support through the live chat to ask about the server numbers, I did not get a response.
The server information on VeePN’s website is not consistent with the app
That being said, I was impressed that VeePN has servers in many rare regions that a lot of top competitors do not. It has servers in Egypt, Costa Rica, Russia, and the UAE.
This is great if you’re located in those regions as it means you’ll likely enjoy faster speeds.
Security — Strong Protection
VeePN offers a kill switch, a strict no-logs policy, and 256-bit encryption. I was glad to see it uses OpenVPN and IKEv2 protocols, which are considered some of the safest and fastest in the industry.
VeePN also prevents DNS leaks by avoiding external DNS providers.I performed an IP/DNS leak test and was happy to see that it didn’t leak my true IP address.
It also blocked IPv6 and WebRTC, preventing additional information leaks
The VPN uses military-grade AES-256 encryption, which is the highest available. It’s impossible for anyone to hack your connection and intercept your data while you’re protected by this level of encryption.
The kill switch was effective during my tests, too. Its purpose is to shut down your internet connection if the VPN disconnects. This way, your IP address, and DNS requests are never exposed to the websites or apps you use.
VeePN’s NetGuard feature makes it easy to block unwanted ads, as well as dangerous websites and online tracking. I found it really easy to set up. All you have to do is access your privacy preferences in the app and tick the boxes to enable the settings you prefer.
I liked how quickly you can change your privacy preferences
A double VPN feature gives you an extra layer of security by using VPN chaining. This means that your internet traffic is encrypted twice by moving through two different servers, instead of just one, making your activity near impossible to track.
I also like that VeePN even lets you have a personal server that gives you a static IP address. A static IP address is useful if you want to take full advantage of a VPN’s benefits, but not raise any suspicion with the websites you usually visit — a banking site may block your account if you use multiple IP addresses to access it.
Privacy — Your Secrets Are Safe With VeePN
VeePN says it only collects information that’s necessary to run the VPN service. I was pleased to see that it clearly outlines the information it collects (and why) on its website.
I like how VeePN is transparent about what user data it collects
Account information — VeePN retains your email address and name when you first create an account.
Website data — it keeps data about your website activity in order to determine which pages are performing best and improve on them.
Contact information — VeePN keeps a history of your support tickets and chats, along with the email address.
Service logs — When you’re connected to its clients, VeePN retains the server you connected to, the amount of data you used, and the session time. It does not store your IP address.
Troubleshooting records — It collects crash reports, speed test results, and connection failure details within the app, but it’s fully anonymized.
Payment history — VeePN keeps your order number in order to match the payment with the account.
None of this data is out of the ordinary, and I believe its no-logs policy.
After some digging, I also found out that VeePN is a Panama-based company, which means it is outside the jurisdiction of the 5/9/14 Eyes Alliances. This usually means it isn’t obligated to hand over any of your data to government intelligence agencies.
However, the VPN says it may share your information in some circumstances, such as in response to a subpoena. Since it has a strict no-logs policy though, it shouldn’t have anything to hand over even if legally requested.
Torrenting — Supported, Secure, but Slow
VeePN offers P2P support, allows torrenting, and does not place any caps on data or bandwidth. Due to the strong security and privacy protocols, I felt safe torrenting.
However, the 80% speed drop was noticeable, and I couldn’t get my files fast enough. If you want speedier uploads and downloads, I recommend you take a look at these best VPNs for torrenting that allow fast and secure P2P transfers.
VeePN bypasses China’s Great Firewall. I messaged its support team to ask if the VPN would work in China, and the answer was positive.
You can use VeePN if you need to travel to China
You can easily switch protocols in the app’s settings — some protocols use better encryption than others, making it easier to bypass the Great Firewall. Then, you can connect to servers in Japan, Singapore, or Hong Kong for the fastest speeds for browsing from China.
You can use VeePN on up to 10 devices at the same time, which makes it a great option for protecting all your devices. Since it is compatible with routers, you can even use VeePN to protect multiple devices in your household with one connection — or with game consoles and other devices that don’t usually support VPN connections.
A unique feature of VeePN that I really like is that you can also buy extra device connections (up to 100) at a very cheap price. This makes it an ideal choice for small businesses that want to protect all their employees’ devices.
Device Compatibility — Works on all Common Platforms
VeePN is compatible with all major operating systems and browsers, including Android, macOS, iOS, Windows, Linux, Chrome, Firefox, and Opera. It also supports routers, so you can connect your Apple TV and gaming consoles too.
Installation & Apps
Set-Up & Installation — Quick and Easy
I was really impressed with how simple it was to install and start using VeePN. It took just a few minutes from choosing a plan and paying, to installing and connecting to a server. It’s a great choice if you’re new to VPNs.
The user interface is super intuitive to navigate. Once you install and open the app, you can see a full list of VeePN’s servers. The ‘Optimal Location’ button finds the fastest server for your location. Or, you can simply select one of the 56 countries to connect to. That’s it, you’re ready to browse!
If you’d like the fastest possible speed, click on “Optimal Location”
You can also conveniently mark your favorite servers by clicking on the star that appears next to the country name when you hover over it. I like how easy this feature makes it to find the servers you use most often.
To see all server locations within a country, simply click the arrow next to the flag
To disconnect from a server, you can either click on the giant on/off power symbol on the right or choose “disconnect” from the VeePN icon in the taskbar.
VeePN offers 3 subscription levels. The best-value option is a 5-year subscription, which gives you a 85% discount and amounts to a very low monthly price compared to competitors.
Alternatively, you get a 47% discount if you subscribe for 1 year. The monthly subscription option does not include any discount and works out to be a bit more expensive than top competitors.
The VPN only offers a 1-day free trial, which is not really sufficient time to properly test it out. However, there is a 30-day money-back guarantee, but only when you sign up for a long-term subscription (5-year or 1-year). You only get a 14-day money-back guarantee for the 1-month plan.
You can pay with major credit cards, Paypal, and Alipay. VeePN also a few different types of cryptocurrencies if you prefer a more private option.
I found VeePN to be good value for money given its security features, ease of use, and that it supports up to 10 simultaneous device connections.
Reliability & Support
VeePN offers support via live chat and email, but the live chat is not available 24/7.
The first time I used live chat during setup, I received a prompt and friendly reply that really helped me. However, when I tried using it again to ask a question about the server network, I got no response at all. I was disappointed to find that customer support was inconsistent.
However, I did like that all my chats were automatically sent to the email address I provided, so you can refer back to them at your convenience.
I found the setup instructions helpful and friendly during my first live chat experience, but other attempts were less successful
Overall, I found VeePN’s ease of use, connection speeds, and strong security features to be good value for the price.
It needs to update its website with accurate information about the server network, and increase the reliability of its live chat support. I found customer service to be very friendly when they responded, but they didn't always respond.
However, it let me down on streaming. If you mainly want a VPN for getting around geoblocks to use streaming platforms, this may not be the best option for you.