Users have a love-hate relationship with Hide My Ass (HMA). This VPN offers a 30-day money-back guarantee with restrictions but redeems itself with an extensive server network spread out in over 180 countries. Still, HMA falls short in many areas; it does not accept bitcoin while PIA does, and its support for only two simultaneous connections is miserly compared to PIA’s five. Both VPNs offer strong encryption through OpenVPN but HMA’s use of unsecure 1024-bit RSA algorithm is a red flag. HMA will unblock Netflix but may not be the best client for bypassing robust firewalls in China. While HMA offers friendly customer support via live chat, PIA falls to its knees with mediocre customer support but unlike HMA comes with additional features such a kill switch and DNS leak protection for added privacy and security, as well as impressive speeds that HMA does not match up to.