HideMyAss VPN Expert Review: Very simple to use VPN

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Rating ?
4.4 / 5.0
Features 4.4 / 5.0
Ease of Use 4.7 / 5.0
Pricing 4.8 / 5.0
Reliability & Support 4.3 / 5.0

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in ...

HideMyAss VPN User Reviews
3.6
Ross
Sep 16, 2017
  •  5
I keep coming back to HMA.

We've tried many other VPNs in the past when our HMA subscription runs out but we keep coming back because of the wide array of IPs worldwide. Also they have fast and reliable connections worldwide. We highly recommend.


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Malissa Kaopua
Sep 14, 2017
  •  4
Best way to give you that piece of mind while online!

Everything works great. It is easy to use and has many options. No issues so far, always connects fast and also easy to change connections. I use it on my computer, phone and tablet. At home, work or while traveling.


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Yves Blondeau
Sep 14, 2017
  •  5
Great program, fast and reliable. Love it.

HMA is very user friendly. Great way to connect with the rest of the world. Since a friend introduced me I have been using it a lot. I do not have anything negative to report. Plus customer service is very fast and friendly. Thank you.


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Compare HideMyAss VPN with the top alternative VPNs
Features Description
Number of Server Locations (countries) 190
Number of servers 850
Number of IP Addresses 110000
Does VPN keep logs Yes
Includes Kill Switch Yes
Devices per license 2
How to use HideMyAss VPN 4.7 / 5.0

1. To download Hide My Ass! you need to follow a few simple steps. To begin, you need to sign into your account on their website.
2. You then click on ‘Software and Help’, then ‘Download’ for the correct operating system.
3. Go to your ‘Download’ folder or select HMA! From the Downloads bar at the bottom of the screen. Right-click the HMA! File and select ‘Run as Administrator’. When asked if the program can make changes to your computer, select ‘Yes’.
4. Continue through the install wizard to install the program on your computer.
5. Open the application via the desktop icon by right-clicking it and selecting ‘Run as Administrator’. Again, allow the program to make changes to your computer.
6. When the program opens, enter your HMA! Username and password.
7. Select either OpenVPN or PPTP in the protocol section, then use the drop down box to select the server which you wish to use. Then click the ‘Connect to VPN’ button at the top of the dashboard. A dialogue box will pop-up to show that your connection has been successful.
8. Click ‘Verify New IP Address’ – you are now free to browse as normal. Just click ‘Disconnect’ when you wish to stop using the VPN.

Click here for a detailed step by step installation and use guide.

Download

Pricing 4.8 / 5.0
12-Month Plan
$6.55/month
6-Month Plan
$8.33/month
1-Month Plan
$11.52/month

HideMyAss offers a 1, 6, and 12-month programs, with big savings the longer you choose to subscribe. The 1-year subscription fee, at 4.99EUR/month, cuts the 1-month trial subscription fee in half, making it the most value-for-money offering. Safe, SSL protected payments can be made via Visa and MasterCard through the online registration platform, and are recurring.

Reliability & Support 4.3 / 5.0

The service has a comprehensive support forum that features an extensive, user-friendly FAQ, as well as a number you could call at any time to get support. Hide My Ass! is not only secure, but very reliable – we have had no connection issues when starting up or using the service. If you do experience any problems with the VPN, there are several ways you can resolve them; they not only have a well-maintained support website with numerous FAQs and help videos, you can also contact them through several different social media sites (including Facebook and Twitter). They also offer a live chat option which is available through the working day, the staff are very nice and quick to resolve any issues. Some regions even offer a contact phone number.

The Bottom Line
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)
The most servers of any VPN and top notch customer service, though a little pricey and a bit lacking in customization

Making your decision about a VPN can be tough, as a lot of providers boast similar benchmarks in tech-jargon that’s almost as scary as getting spied on. Yet with a TrustPilot score of 7.8/10 based on over 1,800 ratings, a formidable network of world-encompassing servers, and minimalist, user-friendly experience, HideMyAss is a good go-to VPN service provider. Not to mention they have more servers than any other provider with 940 around the world. A couple of downsides: They are a bit pricey compared with other VPNs who offer comparable service (though not as many server choices), and they don't have specialty servers, many are covering their e-asses because they understand the importance of privacy, so we recommend them.

4.4 / 5.0
Detailed expert review
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

 

User Experience

So your virtual behind is in need of virtual camouflaging, but you’re worried it may be too techy for you to handle – it won’t be with HideMyAss. The service’s desktop client (we’ve tested the latest version on macOS) couldn’t be simpler.

It offers three modes:

The ‘Instant Mode’ allows you to secure your connection with the click of a button, and is essentially the ‘auto’ mode of the app. HideYourAss takes the wheel and, well, hides your ass in the server nearest to your physical location (for example, if you’re in London, you’ll be connected to the London server).

HMAVPN_INSTANTMODE

The second ‘Location Mode’ offers a bit more flexibility, enabling you to choose the location – right down to the city! - of the server you’d like to access the web through, thus allowing you to access content that’s otherwise blocked in your region – a good example are pesky YouTube videos that the uploaders have made unavailable in your region – thought you wouldn’t be able to see those guys jump into a cactus didn’t you? Well, you totally can (and totally should!).

HMAVPN_LOCATIONMODE

Lastly - and this is where HideMyAss allows you to make a sweet, camouflaged statement - the third ‘Freedom Mode’ pairs you to the nearest server in a country with free speech! When Voltaire said our true leaders are the only ones we can’t criticize, he clearly wasn’t HidingHisAss.

HMAVPN_FREEDOMMODE

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

You can use HMA for torrents, but only on selected servers. As a result they are not the fastest VPN service if you want to use it primarily for torrenting.

That said, torrenting is allowed, and you can ensure that you download with complete security and anonymity.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

HMA's Windows console boasts a lot of useful features to help improve the user experience, with options clearly labelled intuitively so it's not difficult to get the hang of.

As with most of these services, downloading and installing is pretty straightforward. Once it has been installed, the dashboard will appear showing you connection status and location options. You can connect with a single click to the nearest server — automatically filtered to the top of the list — or to any chosen server in the world.

OpenVPN and PPTP are the standard connection protocols, but you need to install additional software in order to use L2TP. If you have any problems setting it up, the support services are known for being very helpful and quick to come to your aid.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

 

 

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

In getting the Android app, it took a while to realize that you have to sign-up using your Google+ account to be able to get the download from the Play Store. The app itself is very simple and only allows you to connect, and choose your location but, for a mobile device, this is usually more than enough. This is always done using the OpenVPN protocol. Although the Android version doesn't have all of the options available on the desktop versions, it connects to the network quickly enough, and keeps your browsing secure.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

HMA has put a lot of effort into overhauling the Mac client recently. They have done their best to make the layout and operation as similar to the Windows experience as possible, allowing you to use the newest features. The team has also started implementing changes suggested by customers, and as a result is now more stable than ever, whilst being easier to navigate.

This client is one of the most easy-to-use Mac clients that we have tried, and is so simple that, once set up, whenever you want to use the VPN network you can be connected and online within seconds. The default settings work fine, and we suggest you leave them as they are to connect to the nearest server, if you don't have any particular reason to want to change them. That said, changing between servers (and countries) is as simple as choosing them from a list, or from the server map-view.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

Hide My Ass has a free iOS app that can be used by the VPN’s subscribers. It can be downloaded directly from the App Store. The app requires iOS 5 or later, and is supported by iPhone, iPad and iPod Touch. The app itself has been designed to operate on iOS as similarly as possible to the Android version. Once you have input your registration details, the service is quick to set up, and runs smoothly in the background, plus there is a help function built into the app itself. There is a minimal setup required, and you can browse securely within minutes.

This can be used as one of your 2 allowable simultaneous devices, so can be used with a desktop app, without interference.

With 925 servers worldwide, HideMyAss is the largest VPN server network in the world.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. With over 940 VPN servers in over 350 locations worldwide, the service is anything but flat, allowing you to hide your e-tracks speedily and consistently, all at a total bargain. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com
Daniel Krohn
(Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert)

HMA has 925 VPN servers in 352 locations in 221 countries around the world, 409 of these servers are in North America, mostly in the USA, so it shouldn't be hard to find a server in the location you prefer to connect to. This is great for local US customers, who want the security of a VPN connection but still want the content services for their local area. This is the largest server network of any VPN service, with almost every country included, and they're continually adding more.

Don’t let AVG’s HideMyAss VPN, with its trendy and colorful flat design, fool you. Whether you’re in Europe, North America, Asia, or Central America, HideMyAss’s extensive server network ensures that your connection is not only secure and unobscured but fast and reliable as well.

Speed and consistency are key features for users considering a VPN, but as anyone who’s ever used a free one knows, speed and consistency are but myths. It’s hard to blame free services like Hotspot Shield for lagging behind – the service is free, although the infrastructure behind it is everything but; which makes HideMyAss’s sweet pricetag all the more asstastic.

Although HideMyAss’s logging policy states that the network does, in fact, keep data logs, it is important to mention that these logs are for diagnostic purposes only, meaning they record your connect/disconnect activities as well as bandwidth usage – not the websites you’ve visited nor the data that’s been transferred! Without getting too technical, it simply means your internet service provider (ISP) won’t know what you’ve downloaded or streamed, nor whom you’ve emailed or the content of your correspondence.

And if you’re going “wow, that’s great!”, it’s important to mention it’ll also appear - to whoever is seeking to potentially spy on you - as if you’re in, say, a Parisian cafe, when really you’re at home – wherever that may be! It’s hard not to be aware of the hold governments and their affiliated agencies have on the world-wide web, so a VPN, while daunting to some, will be as essential as the web-browser.

Another great feature HMA provides is a fast file uploading service, allowing you to share large files for free. Best of all, this service bypasses regular email providers and ftp websites. When I tried using it, uploading was fast and, best of all, I remained anonymous thanks to the security protocols and VPN tunnel.

  • World's largest network of servers
  • Often has sales with significant discounts
  • Cross-platform capabilities
  • 2 simultaneous devices
  • Great website
  • No data restrictions
  • Get started with HideMyAss VPN now
Money Back Guarantee (Days): 30
Mobile app:
Devices per license: 2
VPN Plans: www.hidemyass.com