Review by our expert
Katie Kasunic
Technology Researcher
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 55+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol,
Read all
Latest positive user review
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JN
So good
Best for BBC Iplayer, channel 4, channel 5, zdf, orf.
Everything is better than 2018, the chat service is so nice, I had some problems, they solved the problems for me. The helping center is so kind, I was used to be a member of Astrill VPN and they were very aggressive, very bad one, I must pay more for private IP for an UK country.(exclude from yearly package 99 USD)
So impress, The price is reasonable and friendly.
Latest negative user review
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Teri D. Springer
Not Worth the Headaches
I tried this. Kept getting blocked d/t usage. Even after paying for the "Elite" service I would be blocked & receive a notice that "You have used up your bandwidth. Please buy more or upgrade" & this CONTINUED after I had paid for 2 YEARS of "Elite" service. It was also telling me my subscription had "expired" even tho I had had the service for less than a month. Repeated emails to support got me canned answers to change my password (??). Even after changing it 6 times in a matter of an hour I STILL could not get my "Elite" account to work. Finally did get an answer from a "live" person (I think) who was able to do nothing except keep telling me to change my password. After a week of trying to get help, I gave up and asked for a refund. ExpressVPN is SO much easier.....don't even waste your time here on a FREE account.
Review by our expert
Katie Kasunic
Technology Researcher
TorGuard is best known for its large server network and strong torrenting support.
Is TorGuard really privacy-friendly? How does TorGuard perform in other areas, such as streaming?
We tested TorGuard’s VPN service across a number of categories to find out its strengths and weaknesses.
TorGuard’s best features include robust security, a built-in adblocker, P2P support, a strict no-logs
Read all
Latest positive user review
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Alan
Working Nicely
I have had quite a few vpn services in my time, although the app needs a small UI update which is coming they say it works fantastically well, it is very effective on what it does - every feature is designed perfectly well.
Latest negative user review
![]()
Teri D. Springer
Not Worth the Headaches
I tried this. Kept getting blocked d/t usage. Even after paying for the "Elite" service I would be blocked & receive a notice that "You have used up your bandwidth. Please buy more or upgrade" & this CONTINUED after I had paid for 2 YEARS of "Elite" service. It was also telling me my subscription had "expired" even tho I had had the service for less than a month. Repeated emails to support got me canned answers to change my password (??). Even after changing it 6 times in a matter of an hour I STILL could not get my "Elite" account to work. Finally did get an answer from a "live" person (I think) who was able to do nothing except keep telling me to change my password. After a week of trying to get help, I gave up and asked for a refund. ExpressVPN is SO much easier.....don't even waste your time here on a FREE account.
Review by our expert
Katie Kasunic
Technology Researcher
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 55+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol,
Read all
Katie Kasunic
Technology Researcher
TorGuard is best known for its large server network and strong torrenting support.
Is TorGuard really privacy-friendly? How does TorGuard perform in other areas, such as streaming?
We tested TorGuard’s VPN service across a number of categories to find out its strengths and weaknesses.
TorGuard’s best features include robust security, a built-in adblocker, P2P support, a strict no-logs
Read all
Latest positive user review
![]()
JN
So good
Best for BBC Iplayer, channel 4, channel 5, zdf, orf.
Everything is better than 2018, the chat service is so nice, I had some problems, they solved the problems for me. The helping center is so kind, I was used to be a member of Astrill VPN and they were very aggressive, very bad one, I must pay more for private IP for an UK country.(exclude from yearly package 99 USD)
So impress, The price is reasonable and friendly.
![]()
Alan
Working Nicely
I have had quite a few vpn services in my time, although the app needs a small UI update which is coming they say it works fantastically well, it is very effective on what it does - every feature is designed perfectly well.
Latest negative user review
![]()
Teri D. Springer
Not Worth the Headaches
I tried this. Kept getting blocked d/t usage. Even after paying for the "Elite" service I would be blocked & receive a notice that "You have used up your bandwidth. Please buy more or upgrade" & this CONTINUED after I had paid for 2 YEARS of "Elite" service. It was also telling me my subscription had "expired" even tho I had had the service for less than a month. Repeated emails to support got me canned answers to change my password (??). Even after changing it 6 times in a matter of an hour I STILL could not get my "Elite" account to work. Finally did get an answer from a "live" person (I think) who was able to do nothing except keep telling me to change my password. After a week of trying to get help, I gave up and asked for a refund. ExpressVPN is SO much easier.....don't even waste your time here on a FREE account.
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Arvid
Much talk little job
They talk very much about how much they can support, best support etc.
But in the end you stay here waiting for them like a three.
Sucks, i want my money back.
They told me in the chat "i am available now, send the teamviewer info" I was like oh great wait 10min and you will get it.. and then i am here waiting for over 2 hours. He is gone.
Why do you say you are free if you are not. And why does your tech support don't have any chat.
Like i said, much talk but sucks in the end.
JN