Review by our expert
Katie Kasunic
Technology Researcher
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 55+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol,
Read all
Latest positive user review
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JoeR
Fast VPN!
Based on my trial tests, I am very pleased with the speed and access to streaming sites like Hulu and Amazon Prime. I knew I will get good speed in the US. I am impressed with the speed internationally. I haven’t tried additional services yet.
Latest negative user review
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Anonymously
Now worthless
They have gotten rid of cities, cutting down their servers, my speed went from 136mbps to 38 - 82.5 mbps. their support is either dishonest or does not know what they are doing. They kept sending me emails to go to their site and sign in, even gave me a new password, because mine no longer worked, and the new password would not let me log into answer. Now they have closed the dispute. I am cancelling and moving to ExpressVPN or Surfshark, my friends have switched over also. Once the best out there, now the worst.....I would give -5 stars if I could.
Review by our expert
Katie Kasunic
Technology Researcher
TorGuard is best known for its large server network and strong torrenting support.
Is TorGuard really privacy-friendly? How does TorGuard perform in other areas, such as streaming?
We tested TorGuard’s VPN service across a number of categories to find out its strengths and weaknesses.
TorGuard’s best features include robust security, a built-in adblocker, P2P support, a strict no-logs
Read all
Latest positive user review
![]()
Anonymously
Using it since a week, speed is good and chat support is faster.
I had some issues with the setup, the executive via chat helped me to fix the issue.
I tried using the torrent and speed reduced to like 5% than before. Also, I got a 50% discount on purchase which is inexpensive comparing to competitors.
Latest negative user review
![]()
Anonymously
Now worthless
They have gotten rid of cities, cutting down their servers, my speed went from 136mbps to 38 - 82.5 mbps. their support is either dishonest or does not know what they are doing. They kept sending me emails to go to their site and sign in, even gave me a new password, because mine no longer worked, and the new password would not let me log into answer. Now they have closed the dispute. I am cancelling and moving to ExpressVPN or Surfshark, my friends have switched over also. Once the best out there, now the worst.....I would give -5 stars if I could.
Review by our expert
Katie Kasunic
Technology Researcher
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 55+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol,
Read all
Katie Kasunic
Technology Researcher
TorGuard is best known for its large server network and strong torrenting support.
Is TorGuard really privacy-friendly? How does TorGuard perform in other areas, such as streaming?
We tested TorGuard’s VPN service across a number of categories to find out its strengths and weaknesses.
TorGuard’s best features include robust security, a built-in adblocker, P2P support, a strict no-logs
Read all
Latest positive user review
![]()
JoeR
Fast VPN!
Based on my trial tests, I am very pleased with the speed and access to streaming sites like Hulu and Amazon Prime. I knew I will get good speed in the US. I am impressed with the speed internationally. I haven’t tried additional services yet.
![]()
Anonymously
Using it since a week, speed is good and chat support is faster.
I had some issues with the setup, the executive via chat helped me to fix the issue.
I tried using the torrent and speed reduced to like 5% than before. Also, I got a 50% discount on purchase which is inexpensive comparing to competitors.
Latest negative user review
![]()
Anonymously
Now worthless
They have gotten rid of cities, cutting down their servers, my speed went from 136mbps to 38 - 82.5 mbps. their support is either dishonest or does not know what they are doing. They kept sending me emails to go to their site and sign in, even gave me a new password, because mine no longer worked, and the new password would not let me log into answer. Now they have closed the dispute. I am cancelling and moving to ExpressVPN or Surfshark, my friends have switched over also. Once the best out there, now the worst.....I would give -5 stars if I could.
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Herman
Awful Service
These guys don't care about customer service. They advertise having South African IP addresses and then don't. I paid for an account and sent the details to my assistant because this was for her, because of the December holidays she only started using this after 10 days and then realized that TorGuard does not have the IP addresses that they advertised.
I asked their sales team to cancel, but they just give me the run around -- quoting their 7 day refund policy -- they don't give a damn.
Unethical company -- steer clear.
JoeR