NordVPN vs Private Internet Access vs 2017

After comparing these VPNs, we have a winner!

 
 

Which VPN is better?

Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert
Both NordVPN and PIA have a lot going for them. Both have strict no-logging policies, and both offer many forms of payment (including Bitcoin), though PIA offers many widely popular forms of payment, such as Amazon Checkout and even gift cards. In the simultaneous connection department, NordVPN comes out ahead by 1 (it allows 6 over PIA’s 5). Nord also has additional server configurations such as Double VPN and Tor-over-VPN. PIA does not work well with Netflix, whereas NordVPN has dedicated servers called Ultra-fast TV, which usually are successful at staying under Netflix’s radar. As far as speed goes, unless you are running an exceptionally fast connection to begin with, the difference is negligible but good for both. Nord, with its built-in obfuscation devices, works very well in China, whereas PIA is more likely to be blocked. Finally, PIA normally comes out ahead in terms of price-point - though many find that NordVPN’s options make it worth the extra few dollars but Nord has a great coupon, making the prices just about the same.
 
Rating
Features
  • 4.9
  • 4.5
Pricing
  • 5.0
  • 4.9
Ease of Use
  • 5.0
  • 4.3
Reliability & Support
  • 4.9
  • 4.4
 

Reviews

Expert Review

Daniel Krohn
Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert
  • 4.9

It’s no big secret that NordVPN is reputed as the best VPN out there. It has excellent reviews nicely propped on the homepage from very happy customers, as well as links to articles by big wig industry publications like PC Mag, Forbes etc. You get the point. I wanted to figure out what all the fuss was about, so I took it upon myself to do my own audit: NordVPN really speaks to its users. It

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Latest positive user review
Jason
  • 5.0
Good speeds Speeds for my usual activities are pretty good, I get about 50Mbps. Of course sometimes I have to search for server which are not overcrowded, but it's not a big issue for me. Nord's Sports Hub is awesome. I was able to watch Spurs vs Warriors without restrictions. After some improvements it will be the greatest tool to watch sports
Latest negative user review
Darren
  • 1.0
I rated Nord VPN and they downgraded me NordVPN is not one of the big players in the VPN world and I'm all about supporting the smaller companies, but my connection regularly drops out without warning (despite me selecting the option to be notified when the connection drops out, which by the way is as useless as a paper airplane to fly to the moon). I initially rated NordVPN 3/5 stars none the less, however, since doing so, NordVPN has decided that I am now running a "test version" of the app and now I cannot rate the app which I find very suspicious. I'm not saying don't buy this VPN, but I have to say I have lost trust in this company and now rate it a 1/5 stars accordingly. sorry.
Expert Review

Ariel Hochstadt
Ex-Google, International tech speaker
  • 4.5

I found PIA very simple to install on Windows and Android and, although I didn’t try it out, would assume a similar standard for other platforms, like Linux and Mac. While it isn’t the fastest VPN out there, speeds are consistent, with a little more latency in areas where there are fewer servers, such as Hong Kong and Australia. While I found it a little frustrating that PIA doesn’t not enable

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Latest positive user review
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
Latest positive user review
Jason
  • 5.0
Good speeds Speeds for my usual activities are pretty good, I get about 50Mbps. Of course sometimes I have to search for server which are not overcrowded, but it's not a big issue for me. Nord's Sports Hub is awesome. I was able to watch Spurs vs Warriors without restrictions. After some improvements it will be the greatest tool to watch sports
Cerkaz
  • 5.0
Perfect vpn It's cheap, it works, super fast connection. Only downside is that you can't stream Netflix, sometimes they renew the IP's but else you can't. The UI is super nice and quick, not a big ugly box each time you open the vpn.
Latest negative user review
Darren
  • 1.0
I rated Nord VPN and they downgraded me NordVPN is not one of the big players in the VPN world and I'm all about supporting the smaller companies, but my connection regularly drops out without warning (despite me selecting the option to be notified when the connection drops out, which by the way is as useless as a paper airplane to fly to the moon). I initially rated NordVPN 3/5 stars none the less, however, since doing so, NordVPN has decided that I am now running a "test version" of the app and now I cannot rate the app which I find very suspicious. I'm not saying don't buy this VPN, but I have to say I have lost trust in this company and now rate it a 1/5 stars accordingly. sorry.
Anna
  • 1.0
Zero Customer Service - do not buy! This VPN is not performing as advertised. I have opened three trouble tickets & sent two emails, all in an effort to cancel the service within the 7 day trial period for a full refund. It has been three days and I have not received any response (other than the auto reply that they are busy and will answer in their own sweet time). Their inability to reply to a simple request in three days is unacceptable.
 

Pricing

Starting price $2.75/ month $3.33/ month
Money Back Guarantee (Days) 30 7
Devices per license 6 5
See plans & pricing See Plans See Plans
 
 

 The Bottom Line

Daniel Krohn
Technical writer, ex-robot manual creator gone privacy enthusiast/VPN expert

While we would comfortably recommend both NordVPN and PIA to any of our users, NordVPN clearly comes out ahead in our analysis and we could not recommend them more highly. PIA offers very good value, especially for their more-than-fair price. NordVPN, however, offers more options, such as specialty servers and the option of a private IP in the US & UK; all at a marginally higher price. For some, PIA is a great option, while others want a little more from their VPN. For them, there is NordVPN. More Info