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IPVanish Review 2022 — A Safe VPN, But Is The Service Good?
IPVanish offers high-speed connections and an impressive list of advanced security features at a budget-friendly price. So, I was eager to test it out for myself.
Overall, I can say that IPVanish is a safe and reliable option with fast speeds and a decent network of servers. However, I was disappointed that it doesn't unblock all popular streaming platforms, unlike other premium VPNs. If you decide to give IPVanish a try, you can take advantage of IPVanish's 30-day money-back guarantee. If you’re not happy with it, getting a refund is hassle-free.
Easy to use. IPVanish is suitable for both beginners and experienced users and you can connect as many devices as you want at the same time. It has native apps for all of the major operating systems and devices, including Amazon FireStick. Learn more about its different apps here.
Streaming — A Reliable Choice for Unblocking Streaming Platforms
IPVanish has significantly improved its streaming capabilities in recent times. While it previously could only unblock Netflix US, it has now added more sites to its repertoire. I tested multiple server locations with a dozen streaming platforms and had a high success rate.
Unblocked: Netflix US, UK, India, Japan, and Kodi
The first platform I tried to unblock was Netflix, which was mostly issue-free. The first 3 US servers I tested (New York, Los Angeles, and Houston) could access the US Netflix library without any problems. But the following 3 servers I used (Miami, Chicago, and Seattle), couldn’t unblock the site. But considering that even the top VPNs can struggle to unblock Netflix from time to time, this wasn’t surprising.
IPVanish doesn’t mention the servers that can unblock Netflix and couldn’t provide the answers when asked, so you’ll probably need to do a bit of testing for a working server. But once you find one, it’s very reliable. I could stream both Radium Girls and New Girl in UHD without any interruptions.
In addition to Netflix US, IPVanish managed to unblock Netflix libraries in the UK, India, and Japan. I didn't experience any buffering or connection issues on any of these servers, including the UK servers, which were the furthest away at over 10,000 kilometers. The waiting time for my videos to load was around 7-10 seconds, which was very similar to my non-VPN connection.
While it’s not a streaming site, IPVanish is compatible with Kodi, a home theater software that lets you stream P2P files. I could watch Sita Sings the Blues while connected to an IPVanish server in Miami and stream without buffering. However, please note that plenty of P2P files available through third-party Kodi apps are protected by copyright. We do not condone any illegal activity, so I recommend that you check that the files you stream aren’t protected under copyright.
I had no issues unblocking Hulu on the 3 US servers I tested, and my load times were under 10 seconds each time. This was quite pleasing considering most VPNs struggle to unblock Hulu. As soon as I accessed the site, I watched Kardashians in UltraHD for over an hour on its Dallas server, and my stream didn't lag the entire time.
I tested 4 US servers with Disney+ and all of them unblocked the platform with ease. After a load time of around 5 to 7 seconds, I managed to stream Hollywood Stargirl and Luca on its Dallas and Denver servers without buffering. The picture was crystal clear the entire time, too. Next, I tested IPVanish’s servers in Canada and Australia with Disney+, and again I had no issues. The only difference was that my load times were closer to the 10-second mark.
Unblocking HBO Max with IPVanish was easy. After connecting to a server in Los Angeles, I watched Game of Thrones without any interruptions for an extended period. The load time was around 8 seconds and the quality was UltraHD. Then, I streamed Euphoria on its Las Vegas server, and again, I had no issues with the load time or picture quality. Considering I’m a big fan of Game of Thrones, I was very pleased with the result.
IPVanish’s UK servers proved to be reliable, as I streamed shows on BBC iPlayer and ITV without any issues. I began my tests by connecting to its London and Glasgow servers, which unblocked both platforms in a little under 10 seconds.
While I was watching The Queen and Love Island UK, my streams were smooth and the picture quality never dropped below HD the entire time. Since most VPNs focus mainly on unblocking US platforms, I was pleasantly surprised.
Sports lovers will be pleased that IPVanish can unblock ESPN and ESPN+, meaning you’ll never miss out on important matches. I didn’t experience any lag or delay while I streamed an NBA match on its Dallas server, and the load time was a little over 10 seconds. While this was a bit slower than other platforms, I thought it was still worth the wait as everything else ran smoothly.
Amazon Prime Video and DAZN users will be disappointed to know that IPVanish can’t unblock either platform. When I tested 4 US servers with Amazon Prime Video and used the OpenVPN protocol, I had no success at all. The same thing happened when I tested a couple of US servers with DAZN.
IPVanish provides fast speed on both short and long-distance servers, making it one of the fastest VPNs available. Long distances tend to slow speeds because your data needs to travel further. So, I was impressed that even though the speeds on the faraway servers were slightly slower, they were still fast enough for streaming and torrenting. Gaming, however, was a different story.
I conducted my speed tests on my MacBook Pro and used Ookla’s speed test to get the figures. As I was testing different locations, I only used the OpenVPN TCP protocol to ensure consistent results. This is the default protocol for IPVanish. After my location tests, I tested the different protocols using the Quick Connect feature, which automatically connects you to the best server available.
During my tests, I looked at 3 factors:
Download speed. This is the time it takes to receive data. It’s measured in megabits per second (Mbps) and indicates how quickly you can load web pages and content.
Upload speed. This refers to how fast you can send data, such as uploading videos, sending emails, sharing files, and more. Like the download speed, it’s measured in Mbps. But it’s always slower because a lot more data is received than sent.
Ping. This measures how long it takes for data to travel and is an indicator of latency. A low ping rate indicates a more responsive connection, which is ideal for gaming. It’s measured in milliseconds (ms).
I tested servers across 9 spread-out locations at different times of the day, which didn’t record any drastic slowdowns. This was all done from my location in New Zealand, and none of my speeds dropped below 29 Mbps the entire time.
My non-VPN speed came in at 104.65 Mbps, while the total average of the servers I tested was 56.84 Mbps (that’s an average drop of 46%). The underlying trend was that the short-distance servers provided the fastest speeds. On the Auckland server the drop was 20%, whereas on the Sydney server it was only 8%. For reference, a speed reduction of 10-20% is expected on short-distance servers. Anything above a 40% drop in speed on long-distance connections I would consider a bad result.
The long-distance servers proved to be inconsistent, although fast. Los Angeles showed excellent results with just 24% drop, considering it’s more than 10,000 km away from me. São Paulo performed a bit slower with 41% speed drop, while on the Dubai and Frankfurt servers I noticed around 65% drop, which is quite a lot. Tokyo was one of the slowest servers at 29.44 Mbps, even though it’s the third closest of the locations I tested. Only London was slightly slower at 29.38 Mbps, which is understandable since it’s the furthest.
It’s normal for a VPN to slow down your speeds because of encryption. Nevertheless, this is still quite a big drop of 72% on these 2 servers, but it wasn’t an issue for me since my non-VPN speed is quite fast. However, if your base speed is 20 Mbps or lower, you might experience some lag and slowdowns.
Next, I tested all of IPVanish’s protocols on my home servers in New Zealand to see if there were any differences in speed. To my surprise, the differences were very minimal. The fastest protocol was WireGuard, with a download speed of 99.15 Mbps. I expected this since it’s a modern protocol that’s purpose is to provide strong security without noticeably reducing speeds.
Also, keep in mind that the volatility of your internet connection has a bigger impact on speeds than the VPN you use. However, percentage drops in speed tend to be similar no matter your base speed, so you can use those numbers to determine how IPVansh will affect your connection.
Are IPVanish’s Speeds Fast Enough for Gaming? Mostly, Yes
IPVanish’s short-distance servers are fast enough for gaming, but its long-distance servers proved otherwise. The underperformance of its long-distance servers was primarily attributed to high ping rates. Higher ping rates equal higher latency, which results in slower response times and in-game lag.
I played Age of Empires 2 Definitive Edition for my tests on a local server in New Zealand and long-distance servers in the US and UK. The protocol I used was WireGuard, as it gave me the fastest speeds. The game can get pretty full-on when the battles take place, so having low latency is crucial.
While gaming on its New Zealand server, I recorded an average ping rate of 12 ms, which is very low latency. A ping rate of under 100 ms is deemed suitable for gaming, so this was highly sufficient. It did not affect the performance of the game: with every press of a button, the action took place almost immediately, as if I wasn’t connected to a VPN at all.
But when I tested its US and UK servers, everything changed. The US server in Los Angeles gave me a ping rate of 168 ms, while the UK server in London came in at 254 ms. There were times where the gameplay would freeze for up to 5 seconds, while my scrolling and command inputs would take a bit longer to catch up. With such a disadvantage, I frequently lost my battles on those servers. For the best gaming experience, try one of the top-level VPNs.
Server Network — Large Network of Self-Owned Servers
IPVanish has an extensive server network of 2,000 servers in 75 countries, with the US, UK, Canada, Australia, and Germany having the most servers. You can choose city-level servers in these countries, as well as Brazil. There are even some servers in Africa and South America, which most VPNs don’t cover. However, no servers exist in restrictive countries like China, Russia, and Saudi Arabia. The domain "ipvanish.com" is blocked in these countries, too.
Having an extensive server network is beneficial because it can provide faster speeds with less overcrowding and give you more IP addresses to access more global content and protect your privacy.
What’s most impressive is that IPVanish owns its entire server network and doesn’t rent any servers from a third party. This provides increased security since it’s very unlikely that your data will ever fall into the wrong hands. IPVanish doesn’t use any virtual servers either, which means all of its servers are physically located in their respective countries.
Connecting to the best server available is easy, too, as IPVanish has a Quick Connect feature. When I used it, it connected me to a nearby server in Auckland that was slightly faster than the others. All you need to do is select the country or city you want to connect to and click “Connect”. You can also filter servers by latency, country, or protocol to manually select one. In addition to choosing a server from a drop-down box, you can use its interactive map to find a server. Being able to zoom in and out of the map makes it easy to use.
Similar to other VPNs like ExpressVPN and CyberGhost, all of IPVanish’s servers are P2P-friendly, which means you can freely torrent on them without any restrictions. There are no limits on server switches, too, meaning you can change as many times as you want.
Security — Robust Features With Limited Customization
IPVanish is a safe VPN and one of the main reasons for that is its world-class security features. These features include military-grade encryption, a kill switch, DNS/IP leak protection, split tunneling, and advanced protocols. There’s even a Scramble feature for the OpenVPN protocol, making it look like you’re not using a VPN by obfuscating your traffic. Its main function is to help bypass tough firewalls.
Unfortunately, it doesn’t have its own malware or ad blocker, which are handy features I always like to see in a VPN. Another security feature it lacks is multi-hop, which adds extra encryption layers to your connection. However, IPVanish has split tunneling, although it's only available on the Android app. Split tunneling lets you redirect some of your internet traffic through a VPN so that you can get the best of a VPN and non-VPN connection at the same time.
Military-grade encryption, also known as AES 256-bit encryption, is the highest level of encryption available and is very secure. 256 refers to how long the character key is, which protects your data like a password. The longer the character key, the better, as it takes more time to crack it. In fact, 256 bits is so long that it would take several lifetimes for the world’s most powerful supercomputers to break it.
It also uses the SHA512 algorithm for authentication and the DHE-RSA 2048 key exchange that supports perfect forward secrecy. These encryption standards ensure that none of your data can be read even if a hacker gets hold of the decryption key (which is very unlikely, anyway).
IPVanish has a reliable kill switch and it performed well during my tests. This is a feature that has become standard with VPNs, so I expect to see it. The kill switch cuts off your internet connection if your VPN malfunctions. It is available on the macOS, Windows, and Android apps, but not on iOS. The benefit is that it prevents any accidental exposure of your data. This makes it a handy feature to use on public WiFi networks because hackers can easily intercept your connection if it’s unprotected even for a minute.
Enabling or disabling the kill switch is very easy on desktops. On Windows, there’s a kill switch check box in the main window, you don’t need to open your settings at all. On macOS, it can be toggled on or off by going to your OpenVPN settings under Preferences.
Enabling the kill switch on Android is a bit more complicated. You have to turn it on in your Android’s advanced connection settings. Under the “Connection” tab in the IPVanish app, you’ll see a section called “Android OS kill switch”. When you tap it, a popup will explain exactly how to enable it. It still only took me about 15 seconds to activate.
DNS/IP Leak Protection — No Leaks Detected
IPVanish provides both DNS and IP leak protection on all of its apps and it worked really well during my tests. This ensures that both your DNS requests and actual IP address remain hidden, so no one can uncover your browsing activity, location, and identity. These features are already in place, so you don’t have to enable them manually.
I tested 6 different servers (in the US, UK, Australia, Germany, Japan, and France) for any DNS/IP leaks on ipleak.net. No leaks were detected.
IPVanish provides strong security through several protocols: OpenVPN (TCP and UDP), WireGuard, IKEv2, IPSec, and L2TP. These protocols allow you to customize your connection for whatever you’re doing online, mainly through speed and security. The default protocol is OpenVPN TCP, which can be changed in the settings menu.
OpenVPN: A highly secure protocol that is open-source. This means that its code is always visible, which allows people to examine and improve it. It comes with 2 options, TCP and UDP, which produced very similar speeds in my tests.
IKEv2: A fast protocol that works well on mobile devices. This is because of its ability to auto-connect, which protects you while you switch between a mobile and WiFi network. However, it’s not as fast as OpenVPN or WireGuard.
WireGuard: The newest protocol that provides a good balance between speed and security. It gave me the fastest speeds out of any protocol, although not by much. For this reason, I recommend it for streaming, video calls, and browsing.
L2TP: A good protocol to use on mobile devices that don’t support OpenVPN. It was designed to improve the old PPTP protocol, although it produced the slowest speeds in my tests.
IPSec: A safe protocol that provides a framework for secure transport by encrypting IP packets. While it’s predominantly used for security, it still produced fast speeds in my speed tests, coming in as the 3rd fastest.
Overall, the protocol I’d recommend is WireGuard since it offers strong security without compromising your speeds as was evident in my speed test results.
Privacy — Has a No-Logs Policy that's independently audited
Does IPVanish Keep Logs? No
IPVanish follows a no-logs policy. This means it won’t collect or record your data, such as the websites you visit, DNS queries, and connection timestamps. However, it collects random bits of data to help improve its product performance. But says this is anonymously collected, so it can’t be traced back to you.
The collected information includes user language preference, device model, UI interactions, country, and session lengths. Also, you need to provide your email address, name, and payment information when signing up. And since you can’t pay with cryptocurrencies, there’s no way to pay anonymously.
Ownership and Headquarters — Inside the 5/9/14 Eyes Alliance
A bigger concern with IPVanish is that its home base is in the US, which is at the heart of the 14 Eyes Alliance. This is a global surveillance network where member nations share data about their citizens. Plus, they have the power to make third parties hand over this data by law.
This actually happened when the FBI requested IPVanish to hand over user data in 2016, which proved it was collecting user logs. They complied with the FBI as part of a criminal investigation after 2 requests.
Torrenting — Allows P2P Sharing on All Servers
IPVanish is a great option for torrenting since its entire network works for P2P file-sharing. It also has unlimited bandwidth and no data caps, so you can torrent as much as you want, for as long as you want.
Using a VPN for torrenting is recommended since it hides your online identity and location while encrypting your data. This keeps you well protected from malicious parties on the other end. Just make sure you turn on your kill switch in case you disconnect from your VPN.
During my tests, I connected to its US, UK, and New Zealand servers to download a movie on uTorrent. I got an average speed of 1.3 Mbps while torrenting Mabel’s Strange Predicament on its New Zealand server, which took less than 2 minutes to complete. It was a 700MB file, so this was really fast. However, IPVanish lacks port forwarding, which can help you find a larger number of seeders.
But keep in mind that your torrenting speeds are largely determined by the number of seeders and leechers that are assigned to your torrent and not by your internet speeds or VPN. Additionally, the IPv6 protection, DNS leak protection, and no-logs policy let you torrent safely.
IPVanish also offers SOCKS5 proxies in more than 25 locations. You can manually configure this in your BitTorrent client to hide your IP address. Since it doesn’t encrypt your traffic, you’ll get much faster speeds for downloading. My speeds were 25% faster using the proxy address in Sydney as they were using the regular VPN server.
Even though the proxy offers good speeds, keep in mind that it is less secure since it doesn’t encrypt your data. You can access the full list of SOCKS5 proxy addresses in your IPVanish dashboard and there are guides on its website to help you set it up.
Please note a lot of torrents are protected by copyright, and we do not condone any illegal activity. Always make sure you refer to the laws in your country before torrenting and don’t download anything protected under copyright.
IPVanish doesn’t work in China. The country has blocked all of its servers and IP addresses and access to the IPVanish website. Even its obfuscation tool called Scramble cannot bypass the great firewall of China and other restrictive nations. I confirmed this by asking customer support.
IPVanish’s apps are beginner-friendly but function slightly differently depending on which operating system you use. However, even with the differences, I found the individual apps and their settings easy to navigate, whether you’re a beginner or an experienced user.
The settings are organized in tabs. The Quick Connect tab lets you connect to your best server location, while the Server List tab lets you manually select a server and offers filtering options to streamline the selection process. You can also save your favorite servers here by clicking the star symbol on the right. In addition, this tab has an interactive world map you can use to select a server geographically.
The settings menu (or preferences on macOS) is where you can choose your security protocol, toggle the OpenVPN scramble feature on/off, and enable or disable DNS and IP leak protection. There are also several options to personalize how IPVanish will connect upon startup, including an automatic connection feature that you can customize based on server location or speed.
There’s also a Diagnostics tab under settings where you can pinpoint connectivity issues and lodge them to be fixed. Even if you don’t understand what any of the information there means, you can share it with support, who will then be able to help solve any issues more efficiently.
While IPVanish’s apps aren’t overly complicated, this simplicity and its design did give it a bit of an outdated feel. I’ve used VPNs with much sleeker and more modern designs, but this is just personal preference. Overall, the apps are user-friendly, even though navigation is slightly different on each one.
IPVanish has native apps for Windows, macOS, iOS, Android, and Amazon FireStick. There is also a native app for Chrome OS, but it can only be installed if your Chrome OS device can run Android apps through its Play Store. Unfortunately, IPVanish doesn't have a Smart DNS service, which makes it easier to use it on devices that don't support native apps.
Furthermore, you can use IPVanish on Linux, Roku, gaming consoles, and Raspberry Pi if you install it on a router first. The router option is great because it will secure all your home devices at once. If you’re running Linux, you can manually configure the VPN on your device through OpenVPN (with the help of the step-by-step guides on IPVanish’s website if you need them).
Here’s an overview of what each app offers:
Windows: You can get this app for Windows 7 SP1 and higher. It offers many security features, including LAN blocking, OpenVPN Scramble, a kill switch, and IPv6 leak protection. It also comes with a wide choice of protocols — OpenVPN, WireGuard, IKEv2, PPTP, L2TP, and SSTP. The app also allows you to change the level of encryption from AES 256-bit to 128-bit with the Scramble feature. Furthermore, you can change the language to your liking and enable audible speech feedback, making it more accessible to a wider scope of users.
macOS: This app is available for macOS 10.13 and above. It also comes with a kill switch, OpenVPN Scramble, and API load balancing that helps you find the fastest server, but there’s not an option to change the AES 256-bit encryption to a lower level. It works with the OpenVPN protocol, WireGuard, IKEv2, IPSec, and L2TP. The app also allows you to choose IPVanish’s private DNS or a third-party DNS.
Android: This app is compatible with Android 5.1 and newer. It offers a combination of features from the other apps, including a kill switch, API load balancing, and OpenVPN Scramble with AES 256-bit encryption. It offers split tunneling, which allows you to choose which traffic runs through the VPN and which doesn’t. Its default protocol is WireGuard, and it also supports OpenVPN and IKEv2.
iOS: You can get this app on devices with iOS 11 or higher. Unfortunately, it doesn’t have a kill switch or split tunneling, but it has the auto-connect feature, API load balancing, and you can choose if you want to use IPVanish’s DNS or a third-party DNS. It offers AES 256-bit only and fewer protocols in comparison to the other apps — WireGuard, IKEv2, IPSec, and L2TP.
Amazon Fire TV: This app works on the Gen2 Fire TV Stick or newer. It comes with the OpenVPN Scramble feature, split tunneling, and AES 256-bit encryption. This app only offers 2 protocols: OpenVPN and WireGuard and can be downloaded directly from the Amazon App Store to the device.
Chrome OS: You can get this app if your Chrome device works with Android apps available on the Google Play Store. It supports L2TP and the OpenVPN protocol. Similar to the Windows app, you can change the level of encryption from AES 256-bit to 128-bit.
Routers: IPVanish offers pre-configured FlashRouters that you can purchase from its website, but if you want, you can configure the VPN on the one that you already have at home if it’s compatible. You can set it up on DD-WRT, Tomato, ASUSWRT, or ASUSWRT-Merlin routers. The VPN on routers works with the OpenVPN protocol, and offers the standard military-grade encryption, AES 256-bit.
What makes IPVanish such great value is that it allows any number of devices to be connected simultaneously. This is great if you live in a larger household where each person owns at least 1 device. Having unlimited device connections means that everyone under the same roof will have their device secured with just a single IPVanish subscription.
I tested this out by connecting my MacBook Pro, smartphone, Android tablet, and Windows laptop to watch Netflix. It didn’t feel any different at all, and I noticed no slowdowns. The streaming quality was HD at all times. The average number of simultaneous connections that most VPNs allow is 5. The fact that IPVanish doesn’t limit this shows that it really sets the bar high compared to other VPNs.
Set-Up & Installation — Straightforward and Hassle-Free
Downloading and installing the IPVanish app is very easy and requires no technical knowledge. However, if you want to install it on a router, it can be a bit more difficult, but the step-by-step guides are very easy to follow and the support team is always there to assist you.
Installing it on my MacBook Pro took me less than a minute. I went to its Apps page on the website, and clicked “Download” on the macOS app. After opening the app, I just logged into it with my credentials and was ready to start using it. The process was the same for the Windows app and it’s very straightforward to install it on smartphones, too. The only difference is that you can download the mobile apps from the Play Store (Android) or the App Store (iOS). The installation of the Chrome OS app is similar to the Android app since you’ll need to get it from the Play Store.
To install the Amazon Fire TV app, the steps are similar to those for the mobile devices. When you turn on your Fire TV/FireStick, press on the Home button on your remote. Next to it, you’ll see the search icon that looks like a magnifying glass. After you type “IPVanish” there, you can just select the app, click “Download”, and “Open” when it has finished downloading.
For Linux and routers, the process is a bit more complicated. Installing it on Linux requires doing so through OpenVPN since there’s no native app for it, but there are guides on IPVanish’s website that make it easy enough. For routers, you’ll need to make sure your router is compatible with IPVanish (you can check on its website). However, I’d recommend getting a pre-configured FlashRouter with the VPN since it saves time (although it can get a bit pricey).
Quick Guide: How to Install IPVanish in 3 Easy Steps
Select a plan. Go to the IPVanish website and choose one of the pricing plans that are listed. Create your account through the website — this way you won’t have to deal with third-party app stores if you want to claim a refund using the money-back guarantee.
Install the app. Choose the app for your device, download it and follow the installation prompts. Log in using the login credentials you created when you signed up.
Enjoy safe browsing. Simply find and connect to a server in 1 click and use the internet with peace of mind.
You can choose between 3 pricing options with IPVanish: the monthly, quarterly, and yearly plans. These plans have the same features, but only the 1-year plan comes with a 30-day money-back guarantee. It is also the cheapest, providing a 77% discount compared to the monthly plan. I wasn't too happy that the price for the yearly subscription increases after the first year (almost double), so if you plan to start a new term with IPVanish, you will pay significantly more than your initial one.
In addition to your IPVanish subscription, you can choose to add a cloud storage solution called SugarSync or an antivirus software called VIPRE. Both have monthly, and yearly plans and are a bit more expensive (around $2 more than the regular monthly subscription). These are labeled as “IPVanish + Backup” and “IPVanish + Antivirus” on its website. Unfortunately, static IP addresses aren't available.
There are 2 payment options available with IPVanish — credit card and PayPal. This means that billing information is collected for payment processing but won’t be shared. Unfortunately, cryptocurrency payments like Bitcoin aren’t accepted, so you can’t pay anonymously.
Its 30-day money-back guarantee is legitimate and truly no-questions-asked. You don’t have to provide a reason for requesting a refund and you don’t even have to speak to a customer support representative. I just logged into my account and clicked on “I wish to cancel my subscription”. So it was really no hassle at all. I received an email confirmation and my money was back in my account after 3 days.
Reliability & Support
IPVanish’s support is prompt, informative, and available in almost every language. There are 3 ways to contact IPVanish for support: 24/7 live chat, email/ticketing system, and phone.
When you initiate a live chat, it’ll connect you to a bot first before you can speak to a real human. Even though I found the bot to be slightly irritating, it managed to direct me to a number of links on the support center that were relevant to my search. I found the live chat to be relatively prompt and helpful, as the representative was polite and answered all of my questions with clarity. I only waited for around 10 seconds in the queue before speaking to the representative. The live chat supports any language too, making it very accessible.
You can also choose to submit a ticket if you require further assistance. When I did so, I got an email response within 2 hours.
What I found really unique is that IPVanish offers over-the-phone customer support in 8 countries. It has phone lines in the US, UK, Australia, Germany, Spain, Portugal, Mexico, and Brazil. These lines are open from 9am to 5pm, 7 days a week in their local times. Not many VPNs give this option to their users, so kudos to IPVanish for implementing it and making it accessible in different countries.
Lastly, IPVanish offers a support page that’s full of helpful content. You can enter a query in the search bar in the knowledge base, or check out the FAQ questions or support categories below to find what you’re looking for. These categories include troubleshooting tips, installation guides, announcements, and billing questions. Every time I had some questions, I first visited its knowledge base and found answers almost immediately, so I didn’t have to contact customer support for each small query I had.
Final Verdict — Offers Great Security, Fast Speeds and Is Good for Streaming
IPVanish’s robust security features make it a super-secure VPN. It also provides fast speeds across its global server network, and the fact that you get unlimited simultaneous device connections makes this VPN really good value. Plus, its customer support is reliable and available in almost every language (there’s even phone support in 8 countries!).
While it can unblock most streaming platforms, I wasn't able to access Amazon Prime Video. Another concern is its US home base and past compliance with the FBI. However, IPVanish has updated its privacy terms, been audited by a reputable third party, and found trustworthy.
All-in-all I found IPVanish delivers an excellent service and is an easy-to-use VPN. Plus, it’s money-back guarantee is very straightforward. So, you can test IPVanish out for yourself for 30 days knowing you can easily get a refund if you change your mind.
Fast speeds across all distances
Vast server network of 2,000 servers in 75 countries
No, there isn’t a free version of IPVanish. However, there is a way you can use it for free for a limited time. It does offer a 30-day money-back guarantee, which allows you to claim a full refund within the guarantee period. You can get all your money back without providing a reason for your request or talking with a customer support representative. You just need to log into your IPVanish account on the website and click on “I wish to cancel my subscription”. The refund will be automatically processed (if requested within those 30 days). Unfortunately, the guarantee is only offered on the annual plan, so you will have to pay a bit upfront to use it.
The app supports several features including server switching, advanced protocols, split tunneling, and auto-reconnect. It’s supported on every FireStick except the first generation.
Where is IPVanish based?
IPVanish is based in the US, which is part of the 5/9/14 Eyes Alliance and not ideal since the alliance members can share user data between them if needed. However, IPVanish has a strict no-logs policy in place, so there shouldn’t be any data to hand over to anybody.
The 5/9/14 Eyes Alliance is a network of countries that conduct online surveillance and agree to share data with each other for various purposes. Companies under the Alliance’s jurisdiction can be subjected to investigations that force them to hand over data.
How much does IPVanish cost?
IPVanish subscriptions start at $2.50/month. That is for the annual plan. The prices increase the shorter term you choose, so you'll pay considerably more per month if you sign up for the monthly membership. If you only intend to use IPVanish for the short run, then the monthly plan would be a good option. But if you want a bigger discount in the long run, it’s best to sign up for the yearly plan.
What’s the best protocol for IPVanish?
The best protocol depends on what you’re doing online. But overall, my favorite protocol is WireGuard, as it provides the best balance of speed and security. During my speed tests, it came out as the fastest, even though there wasn’t much difference between the other protocols. If security is your concern, then I’d recommend OpenVPN because it’s open-source and regarded as the safest security protocol out there. IKEv2 is a good option for mobile as it enables auto-connecting, so you can switch networks without losing your connection.