SurfEasy VPN Review & Test (2020) - Why It's NOT For Everyone

Guy Fawkes | Anonymous Cybersecurity Experts
Updated on 2nd October 2020

SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (NordVPN and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.

The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia, France, Canada, Italy, Germany, the Netherlands, Japan, Singapore, Norway, the United Kingdom, Spain, and the United States.

It’s a good choice for unblocking Netflix, but it’s lacking in other areas. Why not check out our top recommended vendors for unblocking Netflix? Not only are they reliable for bypassing geoblocks, but they have feature-rich packages that offer greater value for money, too.

This company network is a no log network, meaning they do not store your originating IP address when you connect to their servers, so they cannot identify users when they are provided IP addresses of the servers. In addition, they cannot disclose information about their services, applications, or websites that their users use while they are connected to their VPN service because they do not store this information. If they don’t store it, they can’t reveal it.

This company offers several different services. They offer Torrent Protection, so your ISP cannot tell that you’re using a torrent and kick you off their service. They offer anonymous web browsing, so you don’t have to worry about what you’re doing on the web. They also hide your IP address, unblock websites, and offer Wi-Fi hotspot security, so you don’t have to worry about someone hacking into your connection and stealing your information.

You can stay protected and use SurfEasy on up to five devices at once. With over five years of experience, this company will offer you the best service possible.

BitTorrent is allowed on this service, and their dedicated servers will keep your download speeds as quick as they can. There’s absolutely no logging, so what you torrent is your business and no one else’s, and they don’t keep logs because there’s no reason to. You’ll enjoy unlimited bandwidth without any throttling, and you can download as much as you want without having to worry about restrictions. You can download this service for Mac, Windows, OS X, Android, iPad, iPhone, Opera, Amazon, and Chrome.

They offer support in EST time, Monday through Friday from eight in the morning to eight at night, and Saturday and Sunday from nine in the morning to five at night. You can submit an online ticket at any time and expect a response between the hours listed, or you can choose to speak with a representative over the phone, chat, or through e-mail.

Both credit cards and PayPal are acceptable payment methods.

There is a seven-day money back guarantee for all subscriptions. However, overall: there are definitely more reliable and trustworthy VPNs out there. We’ve spent a lot of time and effort reviewing providers like NordVPN and ExpressVPN, and it’s hard to argue to choose this one over providers we consider to be more trustworthy.

If streaming is your main priority, I’d definitely suggest one of these vendors instead. While SurfEasy can unblock Netflix, it’s no match for our most highly-rated vendors that have servers in all Netflix locations, the fastest speeds available, and top-notch security.

Features Details
Number of countries with servers 13
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 5

Compare SurfEasy VPN with the top alternative VPNs

The Bottom Line

Slightly pricey but good quality with the perk of a private browser in the form of a USB stick

With five simultaneous connections and a no logging policy (though they are in Canada, a five-eyes country), Surfeasy, an offshoot of Opera browser, has some strong suits. And with 5 simultaneous connections and decent speeds, we are likely to recommend them. One downside is their customer service, which offers no live chat, though they do generally respond within 24 hours. They also offer a private browser in the form of a credit-card shaped USB stick, which is shipped to you when ordered. Though slightly pricey, Surfeasy provides a good VPN.

  • A seven-day money back guarantee, no matter what
  • No logging, so all data is secure
  • Both online and phone support
  • 1,000 servers in 13 countries
  • Get started with SurfEasy VPN now
Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 5

SurfEasy VPN User Reviews

4.6
Based on 24 reviews in 6 languages
Used for 2 years and THEN - 2
Matt -
Nov 13, 2020

I canceled my subscription for about a month and then went back. The front page of their site advertises features they no longer offer. When you ask for a refund they try to upsell you on the features that were already included based on their advertisement and take forever to refund. RUNAWAY if you are looking for a cheap VPN use wevpn.

Do not buy, sadly up to the last few months they were solid, if I could give a minus review I would - 2
Gavin

The software was fine the service desk does not listen they constantly talk about their problems as if as a customer I care. Started out years back with them and then at some point they updated the software and I had to interact with the support cause the new software on a regular basis stops working. Sorry have had enough if you cannot even confirm after 5 tries you are a customer for 4 years plus and I cannot just pay for a whole year rather than this mess every month their back end purchase processing sucks and their customer service does not listen or believe you even if you send screenshots

New version is Rubbish - 2
Barry

The new version does not work most of the time, it says I have no internet connection when I clearly have as both Chrome and Firefox both connect without any problems. I have tried logging in and out of Surf Easy to no avail. I will not be renewing my subscription. Hello Nord

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