SurfEasy VPN Review & Test (2020) - Why It's NOT For Everyone

Guy Fawkes | Updated on 3rd February 2020
Anonymous Cybersecurity Experts

SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (NordVPN and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.

The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia, France, Canada, Italy, Germany, the Netherlands, Japan, Singapore, Norway, the United Kingdom, Spain, and the United States.

It's a good choice for unblocking Netflix, but it's lacking in other areas. Why not check out our top recommended vendors for unblocking Netflix? Not only are they reliable for bypassing geoblocks, but they have feature-rich packages that offer greater value for money, too.

This company network is a no log network, meaning they do not store your originating IP address when you connect to their servers, so they cannot identify users when they are provided IP addresses of the servers. In addition, they cannot disclose information about their services, applications, or websites that their users use while they are connected to their VPN service because they do not store this information. If they don’t store it, they can’t reveal it.

This company offers several different services. They offer Torrent Protection, so your ISP cannot tell that you’re using a torrent and kick you off their service. They offer anonymous web browsing, so you don’t have to worry about what you’re doing on the web. They also hide your IP address, unblock websites, and offer Wi-Fi hotspot security, so you don’t have to worry about someone hacking into your connection and stealing your information.

You can stay protected and use SurfEasy on up to five devices at once. With over five years of experience, this company will offer you the best service possible.

BitTorrent is allowed on this service, and their dedicated servers will keep your download speeds as quick as they can. There’s absolutely no logging, so what you torrent is your business and no one else’s, and they don’t keep logs because there’s no reason to. You’ll enjoy unlimited bandwidth without any throttling, and you can download as much as you want without having to worry about restrictions. You can download this service for Mac, Windows, OS X, Android, iPad, iPhone, Opera, Amazon, and Chrome.

They offer support in EST time, Monday through Friday from eight in the morning to eight at night, and Saturday and Sunday from nine in the morning to five at night. You can submit an online ticket at any time and expect a response between the hours listed, or you can choose to speak with a representative over the phone, chat, or through e-mail.

Both credit cards and PayPal are acceptable payment methods.

There is a seven-day money back guarantee for all subscriptions. However, overall: there are definitely more reliable and trustworthy VPNs out there. We've spent a lot of time and effort reviewing providers like NordVPN and ExpressVPN, and it's hard to argue to choose this one over providers we consider to be more trustworthy.

If streaming is your main priority, I'd definitely suggest one of these vendors instead. While SurfEasy can unblock Netflix, it's no match for our most highly-rated vendors that have servers in all Netflix locations, the fastest speeds available, and top-notch security.

Features Details
Number of countries with servers 13
Does VPN keep logs? No
Does VPN include a kill switch? No
Number of devices per license 5
The Bottom Line

Slightly pricey but good quality with the perk of a private browser in the form of a USB stick

With five simultaneous connections and a no logging policy (though they are in Canada, a five-eyes country), Surfeasy, an offshoot of Opera browser, has some strong suits. And with 5 simultaneous connections and decent speeds, we are likely to recommend them. One downside is their customer service, which offers no live chat, though they do generally respond within 24 hours. They also offer a private browser in the form of a credit-card shaped USB stick, which is shipped to you when ordered. Though slightly pricey, Surfeasy provides a good VPN.

  • A seven-day money back guarantee, no matter what
  • No logging, so all data is secure
  • Both online and phone support
  • 1,000 servers in 13 countries
  • Get started with SurfEasy VPN now
Money Back Guarantee (Days) : 7
Mobile app :
Number of devices per license : 5
VPN Plans: www.surfeasy.com
SurfEasy VPN User Reviews
2.5
Barry
  •  1
New version is Rubbish

The new version does not work most of the time, it says I have no internet connection when I clearly have as both Chrome and Firefox both connect without any problems. I have tried logging in and out of Surf Easy to no avail. I will not be renewing my subscription. Hello Nord


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    John Stek
    Feb 9, 2020
    8 trackers come with this app.

    It would be nice if the review would give a judgement on the trackers that are downloaded with this app. There is no need for them in my opinion, certainly when you pay for the app.


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    Skippy
    •  5
    Been using for over a year with no issues

    It works well on my Android phones. I've had no issues with speed, dropped connections, etc. What I did find interesting with this pages review is that they recommend NordVPN over SE because "it's more trustworthy", yet Nord was hacked recently. So in the end, no VPN could be safe.


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      Bill Nelson
      •  1
      This is a Scam

      I inadvertently downloaded Surf Easy. It locked my computer so the only web page was SE. It also transferred me from my hard wired home network to a WiFi network called "network". I called Norton and they said it was a legitimate vpn and not covered by my subscription. $69 and 1 hr on day 1 and 1 hr on day 2 surf easy has been erased from my computer. Do not use surf easy..


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