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SurfEasy VPN Review & Test (2023) - Why It's NOT For Everyone

Author Image Guy Fawkes
Guy Fawkes Anonymous Cybersecurity Experts

SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (IPVanish and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.

The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia, France, Canada, Italy, Germany, the Netherlands, Japan, Singapore, Norway, the United Kingdom, Spain, and the United States.

It's a good choice for unblocking Netflix, but it's lacking in other areas. Why not check out our top recommended vendors for unblocking Netflix? Not only are they reliable for bypassing geoblocks, but they have feature-rich packages that offer greater value for money, too.

This company network is a no log network, meaning they do not store your originating IP address when you connect to their servers, so they cannot identify users when they are provided IP addresses of the servers. In addition, they cannot disclose information about their services, applications, or websites that their users use while they are connected to their VPN service because they do not store this information. If they don’t store it, they can’t reveal it.

This company offers several different services. They offer Torrent Protection, so your ISP cannot tell that you’re using a torrent and kick you off their service. They offer anonymous web browsing, so you don’t have to worry about what you’re doing on the web. They also hide your IP address, unblock websites, and offer Wi-Fi hotspot security, so you don’t have to worry about someone hacking into your connection and stealing your information.

You can stay protected and use SurfEasy on up to 5 devices at once. With over five years of experience, this company will offer you the best service possible.

BitTorrent is allowed on this service, and their dedicated servers will keep your download speeds as quick as they can. There’s absolutely no logging, so what you torrent is your business and no one else’s, and they don’t keep logs because there’s no reason to. You’ll enjoy unlimited bandwidth without any throttling, and you can download as much as you want without having to worry about restrictions. You can download this service for Mac, Windows, OS X, Android, iPad, iPhone, Opera, Amazon, and Chrome.

They offer support in EST time, Monday through Friday from eight in the morning to eight at night, and Saturday and Sunday from nine in the morning to five at night. You can submit an online ticket at any time and expect a response between the hours listed, or you can choose to speak with a representative over the phone, chat, or through e-mail.

Both credit cards and PayPal are acceptable payment methods.

There is a 14-day money back guarantee for all subscriptions. However, overall: there are definitely more reliable and trustworthy VPNs out there. We've spent a lot of time and effort reviewing providers like IPVanish and ExpressVPN, and it's hard to argue to choose this one over providers we consider to be more trustworthy.

If streaming is your main priority, I'd definitely suggest one of these vendors instead. While SurfEasy can unblock Netflix, it's no match for our most highly-rated vendors that have servers in all Netflix locations, the fastest speeds available, and top-notch security.

SurfEasy VPN Features — Updated in January 2023

💸 Price 2.49 USD/month
📆 Money Back Guarantee 14 Days
📝 Does VPN keep logs? No
🖥 Number of servers 2000+
💻 Number of devices per license 5
🛡 Kill switch No
🗺 Based in country United States
📥 Supports torrenting Yes
Compare SurfEasy VPN With The Top Alternative VPNs

The Bottom Line

Slightly pricey but good quality with the perk of a private browser in the form of a USB stick

With 5 simultaneous connections and a no logging policy (though they are in Canada, a five-eyes country), Surfeasy, an offshoot of Opera browser, has some strong suits. And with 5 simultaneous connections and decent speeds, we are likely to recommend them. One downside is their customer service, which offers no live chat, though they do generally respond within 24 hours. They also offer a private browser in the form of a credit-card shaped USB stick, which is shipped to you when ordered. Though slightly pricey, Surfeasy provides a good VPN.

  • A 14-day money back guarantee, no matter what
  • No logging, so all data is secure
  • Both online and phone support
  • 2,000 servers in 31 countries
Money Back Guarantee (Days): 14
Mobile app:
Number of devices per license: 5
SurfEasy VPN User Reviews (User reviews are not verified)
Based on 30 reviews in 6 languages
Write a Review on SurfEasy VPN

Please rate VPN.

MacPro....Crashes every other use

I've given up on the product. Contacted their tech support a dozen times over the last year. The same thing......remove and reload the app. There is a persistent problem with this product and it is very frustrating. Moving on to another provider.

Charles Tuna Starkist
Charles Tuna Starkist
Frustrated with SurfEasyVPN

After I installed the free version of SurfEasyVPN, I got an error message when I would log in to my laptop. Here is what it says, "Sign in error. Session timed out. Quit SurfEasy and try again or contact support at support@surfeasy.com". When I click this message, it disappears. When I find the icon for it, nothing happens when I click on this icon. I can not open this application in order to turn it off because it stays on. I have tried to uninstall SurfEasy but I get an error message saying that I must turn it off first, which is impossible. I contacted SurfEasy support twice, stating that I want to get rid of it. Hopefully, it will disappear. Another thing that happens when I log in. Sometimes I cannot access the internet. SurfEasy blocks it. I must restart it, sometimes several times a day, especially if I leave my computer inactive but logged on. I am very frustrated with this free software.

They are Scammers

I paid to upgrade my service. They took my money and didn't upgrade. I tried to get customer service to help on this, but they denied that I paid them, even after sending them a screenshot of my charge on my bank account. These guys are scammers.

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