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SurfEasy VPN Review & Test (2021) - Why It's NOT For Everyone

Author Image Guy Fawkes
Guy Fawkes | Anonymous Cybersecurity Experts

SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (IPVanish and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.

The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia, France, Canada, Italy, Germany, the Netherlands, Japan, Singapore, Norway, the United Kingdom, Spain, and the United States.

It’s a good choice for unblocking Netflix, but it’s lacking in other areas. Why not check out our top recommended vendors for unblocking Netflix? Not only are they reliable for bypassing geoblocks, but they have feature-rich packages that offer greater value for money, too.

This company network is a no log network, meaning they do not store your originating IP address when you connect to their servers, so they cannot identify users when they are provided IP addresses of the servers. In addition, they cannot disclose information about their services, applications, or websites that their users use while they are connected to their VPN service because they do not store this information. If they don’t store it, they can’t reveal it.

This company offers several different services. They offer Torrent Protection, so your ISP cannot tell that you’re using a torrent and kick you off their service. They offer anonymous web browsing, so you don’t have to worry about what you’re doing on the web. They also hide your IP address, unblock websites, and offer Wi-Fi hotspot security, so you don’t have to worry about someone hacking into your connection and stealing your information.

You can stay protected and use SurfEasy on up to 5 devices at once. With over five years of experience, this company will offer you the best service possible.

BitTorrent is allowed on this service, and their dedicated servers will keep your download speeds as quick as they can. There’s absolutely no logging, so what you torrent is your business and no one else’s, and they don’t keep logs because there’s no reason to. You’ll enjoy unlimited bandwidth without any throttling, and you can download as much as you want without having to worry about restrictions. You can download this service for Mac, Windows, OS X, Android, iPad, iPhone, Opera, Amazon, and Chrome.

They offer support in EST time, Monday through Friday from eight in the morning to eight at night, and Saturday and Sunday from nine in the morning to five at night. You can submit an online ticket at any time and expect a response between the hours listed, or you can choose to speak with a representative over the phone, chat, or through e-mail.

Both credit cards and PayPal are acceptable payment methods.

There is a 14-day money back guarantee for all subscriptions. However, overall: there are definitely more reliable and trustworthy VPNs out there. We’ve spent a lot of time and effort reviewing providers like IPVanish and ExpressVPN, and it’s hard to argue to choose this one over providers we consider to be more trustworthy.

If streaming is your main priority, I’d definitely suggest one of these vendors instead. While SurfEasy can unblock Netflix, it’s no match for our most highly-rated vendors that have servers in all Netflix locations, the fastest speeds available, and top-notch security.

Price $2.49/month
Money Back Guarantee 14
Does VPN keep logs? No
Number of servers 1000
Number of devices per license 5
Kill switch No
Based in country Canada
Supports torrenting No

Compare SurfEasy VPN with the top alternative VPNs

9.9
9.5
9.3
9.3

The Bottom Line

Slightly pricey but good quality with the perk of a private browser in the form of a USB stick

With 5 simultaneous connections and a no logging policy (though they are in Canada, a five-eyes country), Surfeasy, an offshoot of Opera browser, has some strong suits. And with 5 simultaneous connections and decent speeds, we are likely to recommend them. One downside is their customer service, which offers no live chat, though they do generally respond within 24 hours. They also offer a private browser in the form of a credit-card shaped USB stick, which is shipped to you when ordered. Though slightly pricey, Surfeasy provides a good VPN.

Money Back Guarantee (Days) : 14
Mobile app :
Number of devices per license : 5
VPN Plans: www.surfeasy.com

SurfEasy VPN User Reviews

4.5
Based on 28 reviews in 6 languages
Nikki
They are Scammers - 2
Nikki

I paid to upgrade my service. They took my money and didn't upgrade. I tried to get customer service to help on this, but they denied that I paid them, even after sending them a screenshot of my charge on my bank account. These guys are scammers.

James McMurdo
It acts more like SPAM - 2
James McMurdo

I tried the free trial and was not overly impressed. I turned it off and since then have been trying to remove it from my computer. Every time I log onto my computer I am reminded of my error by a log-in box for SurfEasy. I have tried to remove the program but am continuously met by a dialog box that tells me I cannot continue because the program is running....when it is not. I want it off my computer and will not consider using it again. I had to give it one star to get it to send my review...there is no other reason for the star.

Anonymous
Used to be ok - 2
Anonymous

Have used it for several years but in the last few months have become more or less unusable. Takes forever to connect and usually fails. Currently have been trying to connect for about 3 minutes (and I'm still able to send this review).

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  • Features

    8.4
  • Ease of Use

    8.6
  • Pricing

    6.5
  • Reliability & Support

    8.6
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