vpnMentor contains reviews that are written by our community reviewers, and are based on the reviewers' independent and professional examination of the products/services.
• Ownership
vpnMentor is owned by Kape Technologies PLC, which owns the following products: CyberGhost, ZenMate, Private Internet Access, and Intego, which may be reviewed on this website.
• Affiliate Commissions
While vpnMentor may receive commissions when a purchase is made using our links, this has no influence on the reviews content or on the reviewed products/services. We provide direct links to purchase products that are part of affiliate programs.
• Reviews Guidelines
The reviews published on vpnMentor are written by experts that examine the products according to our strict reviewing standards. Such standards ensure that each review is based on the independent, professional and honest examination of the reviewer, and takes into account the technical capabilities and qualities of the product together with its commercial value for users, which may also affect the product's ranking on the website.
These three VPN vendors are very different with unique services and approaches to privacy. Of the three, VPN Unlimited is the only vendor who does not keep any logs at all. Hotspot Shield keeps partial logs, while Betternet openly collects information related to its financial model and advertising. Hotspot Shield however, which does not openly talk about its privacy policy, has been investigated for its data collection methods. In terms of other security features none of the vendors offer kill switches, yet all three offer 128-bit AES data encryption. Hotspot Shield also offers 256-bit encryption on some operating systems, which is a step up. VPN Unlimited and Hotspot Shield have a similar number of server locations, which is around seven times more than Betternet. VPN Unlimited has the greater number of servers, and like Hotspot Shield offers five simultaneous connections per license. It’s hard to compare these three different VPNs, so read more to see which one is the best.
Features
8.3
Pricing
6.2
Ease of Use
8.7
Reliability & Support
8.5
Features
8.0
Pricing
9.0
Ease of Use
9.0
Reliability & Support
8.6
Features
7.8
Pricing
8.8
Ease of Use
8.6
Reliability & Support
7.0
Rating
Features
8.3
8.0
7.8
Pricing
6.2
9.0
8.8
Ease of Use
8.7
9.0
8.6
Reliability & Support
8.5
8.6
7.0
Reviews
Review by our expert
Katie Kasunic
Technology Researcher
8.0
Betternet VPN has received a lot of criticism in the past few years after an academic study came out in 2016 that listed Betternet as one of the top five Android VPN apps with the most third-party tracking software.
Since then, Betternet has made a few changes to the service, including the release of a paid premium plan in addition to their popular free tier. One continuing downside (okay, two...
Good AppAbsolutely free VPN. BTW just click the exit button to close the free-trial box. It will continue to run without it. I don't experience any ads that I am aware of but I have an ad-blocker and a no-script installed on my browser which may account for that. I get a better connection on public WiFi generally. Their Terms and Conditions state they do not keep log files of your actual IP address or sites accessed; and they do not sell your information for money. They are supposed to be paid by premium accounts and the ads generated which, like I previously stated I haven't really seen much of. Lastly, they allow p2p and torrenting, though they will collect your data if they get subpoenaed to for illegal downloads. Overall, excellent VPN app in my opinion.
Latest negative user review
Shen
2.0
Very confusingIt turned off every 5 seconds! For weeks. Never ever worked. I always had to manually turn it back on just to have it immediately turn off again. I also could not understand one word of the responses from customer service. Now that I canceled, it shows it’s connected! No clue, crazy. Like I can’t get rid of it
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 80+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol...
Probably RecommendedI personally would recommend it, I have been using it for quite some times and it works perfectly for me both on Mac pc and phone, In fact, I always give them 5 stars when disconnecting, I don't know if that's why I get a full service, thanks for the service tho love it.
Latest negative user review
Steve
2.0
Too slow to be of any useI get 18 MPs without it but down to less than 5. Another VPN is much faster I now use an alternative which is giving around 12 to 14. I bought a lifetime membership a few years ago and since then it has steadily got worse.
Alex (Shurf) Frenkel
Ex-Hacker and Technical Researcher
6.6
VPN Unlimited is headquartered in New York and is the subsidiary of KeepSolid. While the fact that VPN Unlimited is US-based in New York does not thrill us (as opposed to, say, ExpressVPN, which runs out of the British Virgin Islands) VPN Unlimited provides users with a solid VPN service.
With its server locations and data centers in more than 39 countries and 50 regions respectively, VPN Unli...
Reliable and effective all the time!Everything works well and the smart DNS 100% allows viewing BBC. Cheap and good!
Easy to use in iOS, Mac, Win 10 (for me)
Customer service responded promptly though no much issue to ask for help so far.
Latest negative user review
Ricardo
2.0
Worst of the worstsCustomer service pretends to be stupid when you report problems. This VPN no longer protects your privacy, first they changed port numbers, 443 and 80 are no longer available, so now everybody can easily guess what you are up to, just by looking at what port you connect over. They force you to use either 1194 or 22. Then they changed MSS so the use of OpenVPN can be easily detected. Finally, Netflix no longer works over dedicated us-stream.vpnunlimitedapp.com servers. To watch Netflix they now want you to know to pay extra money for their SmartDNS service. The very dishonest company, by blocking Netflix they essentially defrauded clients who purchased VPN service!
Betternet VPN has received a lot of criticism in the past few years after an academic study came out in 2016 that listed Betternet as one of the top five Android VPN apps with the most third-party tracking software.
Since then, Betternet has made a few changes to the service, including the release of a paid premium plan in addition to their popular free tier. One continuing downside (okay, two...
Hotspot Shield is a popular VPN service with over 650 million users and multiple servers in 80+ countries.
In fact, the website claims it is the #1 grossing app for productivity in the US App Store. (When we checked the App Store source, it actually indicated #8, which is still an impressive ranking.)
One of the features that make Hotspot Shield special is its unique Catapult Hydra protocol...
VPN Unlimited is headquartered in New York and is the subsidiary of KeepSolid. While the fact that VPN Unlimited is US-based in New York does not thrill us (as opposed to, say, ExpressVPN, which runs out of the British Virgin Islands) VPN Unlimited provides users with a solid VPN service.
With its server locations and data centers in more than 39 countries and 50 regions respectively, VPN Unli...
Good AppAbsolutely free VPN. BTW just click the exit button to close the free-trial box. It will continue to run without it. I don't experience any ads that I am aware of but I have an ad-blocker and a no-script installed on my browser which may account for that. I get a better connection on public WiFi generally. Their Terms and Conditions state they do not keep log files of your actual IP address or sites accessed; and they do not sell your information for money. They are supposed to be paid by premium accounts and the ads generated which, like I previously stated I haven't really seen much of. Lastly, they allow p2p and torrenting, though they will collect your data if they get subpoenaed to for illegal downloads. Overall, excellent VPN app in my opinion.
Paite
10.0
Probably RecommendedI personally would recommend it, I have been using it for quite some times and it works perfectly for me both on Mac pc and phone, In fact, I always give them 5 stars when disconnecting, I don't know if that's why I get a full service, thanks for the service tho love it.
Anonymously
10.0
Reliable and effective all the time!Everything works well and the smart DNS 100% allows viewing BBC. Cheap and good!
Easy to use in iOS, Mac, Win 10 (for me)
Customer service responded promptly though no much issue to ask for help so far.
Latest negative user review
Shen
2.0
Very confusingIt turned off every 5 seconds! For weeks. Never ever worked. I always had to manually turn it back on just to have it immediately turn off again. I also could not understand one word of the responses from customer service. Now that I canceled, it shows it’s connected! No clue, crazy. Like I can’t get rid of it
Steve
2.0
Too slow to be of any useI get 18 MPs without it but down to less than 5. Another VPN is much faster I now use an alternative which is giving around 12 to 14. I bought a lifetime membership a few years ago and since then it has steadily got worse.
Ricardo
2.0
Worst of the worstsCustomer service pretends to be stupid when you report problems. This VPN no longer protects your privacy, first they changed port numbers, 443 and 80 are no longer available, so now everybody can easily guess what you are up to, just by looking at what port you connect over. They force you to use either 1194 or 22. Then they changed MSS so the use of OpenVPN can be easily detected. Finally, Netflix no longer works over dedicated us-stream.vpnunlimitedapp.com servers. To watch Netflix they now want you to know to pay extra money for their SmartDNS service. The very dishonest company, by blocking Netflix they essentially defrauded clients who purchased VPN service!
VPN Unlimited offers the greater number of servers and is the only one of the three vendors that does not keep any logs or data at all. While it offers the same level of encryption as the other providers, its additional features improve the privacy and security of users. All three services can be used to access geo-restricted content, including Netflix, and work across a range of operating systems. Betternet’s free service needs to be weighed against its financial model and data usage policy, while Hotspot Shield’s logging policies needed to be considered against its 45-day money back guarantee and the inclusion of Catapult Hydra data compression technology. Even so, make sure you check out Hotspot Shield's great coupon discounts and take advantage on their limited deals.
VPN Unlimited offers the greater number of servers and is the only one of the three vendors that does not keep any logs or data at all. While it offers the same level of encryption as the other providers, its additional features improve the privacy and security of users. All three services can be used to access geo-restricted content, including Netflix, and work across a range of operating systems. Betternet’s free service needs to be weighed against its financial model and data usage policy, while Hotspot Shield’s logging policies needed to be considered against its 45-day money back guarantee and the inclusion of Catapult Hydra data compression technology. Even so, make sure you check out Hotspot Shield's great coupon discounts and take advantage on their limited deals.
Betternet allows torrenting across all its servers, however, its limited number of servers and data usage may be a cause for concern for users. Hotspot Shield does not allow torrenting at all, while VPN Unlimited allows it through specific server locations only.
Betternet allows torrenting across all its servers, however, its limited number of servers and data usage may be a cause for concern for users. Hotspot Shield does not allow torrenting at all, while VPN Unlimited allows it through specific server locations only.
All three providers work on the Windows operating system. Hotspot Shield’s Catapult Hydra technology means that users get faster speeds with a paid subscription, however user guides are unclear and there is no live chat support available. VPN Unlimited connects through OpenVPN on Windows, which supports 256-bit encryption, as well as KeepSolid Wise and other extensions that increase the users’ security and privacy.
All three providers work on the Windows operating system. Hotspot Shield’s Catapult Hydra technology means that users get faster speeds with a paid subscription, however user guides are unclear and there is no live chat support available. VPN Unlimited connects through OpenVPN on Windows, which supports 256-bit encryption, as well as KeepSolid Wise and other extensions that increase the users’ security and privacy.
All three services work on Android platforms, but VPN Unlimited users can benefit from OpenVPN. The Hotspot Shield app is easy to download and install and users are automatically connected to a proxy browser. The Betternet app is similarly easy to download and use.
All three services work on Android platforms, but VPN Unlimited users can benefit from OpenVPN. The Hotspot Shield app is easy to download and install and users are automatically connected to a proxy browser. The Betternet app is similarly easy to download and use.
All three providers offer native apps for the Mac operating system. All are easy to set up and use, however, Betternet’s smaller number of servers limits users’ connection options. Hotspot Shield’s use of Catapult Hydra technology improves speeds for users, while VPN Unlimited’s Mac app connects through L2TP / IPSec and PPTP protocols, rather than OpenVPN.
All three providers offer native apps for the Mac operating system. All are easy to set up and use, however, Betternet’s smaller number of servers limits users’ connection options. Hotspot Shield’s use of Catapult Hydra technology improves speeds for users, while VPN Unlimited’s Mac app connects through L2TP / IPSec and PPTP protocols, rather than OpenVPN.
VPN Unlimited’s iOS app includes access to its KeepSolid Wise service, as long as users are running iOS 9 or later. Both Hotspot Shield and Betternet also provide native apps for iOS.
VPN Unlimited’s iOS app includes access to its KeepSolid Wise service, as long as users are running iOS 9 or later. Both Hotspot Shield and Betternet also provide native apps for iOS.
All three vendors have servers in the USA, although Betternet has far fewer servers and server locations than both VPN Unlimited and Hotspot Shield. All three are currently able to bypass geo-restrictions, although only Hotspot Shield and VPN Unlimited specifically state that they can be used to access US Netflix.
All three vendors have servers in the USA, although Betternet has far fewer servers and server locations than both VPN Unlimited and Hotspot Shield. All three are currently able to bypass geo-restrictions, although only Hotspot Shield and VPN Unlimited specifically state that they can be used to access US Netflix.
All three vendors provide good levels of encryption, offer reasonable speeds, and support all major operating systems. However, VPN Unlimited is the only provider that does not keep logs and offers additional security features to ensure privacy online. Hotspot Shield users benefit from faster speeds due to its Catapult Hydra data compression technology. The major concern with Betternet and Hotspot Shield is their approach to users’ data.
Honesty and Transparency are two core values of vpnMentor. VPN Companies can't pay to change or delete reviews. When readers choose to buy a vpn service, we sometimes earn affiliate commissions that support our work. Here is an explanation of exactly what we do, and how to support our work.
