TunnelBear and SurfEasy are two closely matched VPNs in terms of the features they offer. Both provide access across 5 devices and are suitable for use with Windows, Mac OS and Android systems. Take a look under the bonnet of these VPNs and you’ll quickly discover some important differences which can have a big impact on the end user experience. TunnelBear has managed to stay under the radar of the Netflix campaign to block VPN access whereas SurfEasy users are no longer able to connect to the popular streaming service. It’s also worth noting that SurfEasy is based in Canada which is a 5 eyes country, but do not record access logs from their users. Unfortunately, neither VPN comes with a preloaded kill switch to protect your anonymity in the event of a dropped connection; however SurfEasy does provide customers with a private browser in the form of a physical USB stick, which is a fantastic security feature.
Features
8.4
Pricing
6.5
Ease of Use
8.6
Reliability & Support
8.6
Features
9.0
Pricing
7.5
Ease of Use
8.4
Reliability & Support
9.0
Rating
Features
8.4
9.0
0.0
Pricing
6.5
7.5
0.0
Ease of Use
8.6
8.4
0.0
Reliability & Support
8.6
9.0
0.0
Reviews
Review by our expert
Guy Fawkes
Anonymous Cybersecurity Experts
8.2
SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (NordVPN and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.
The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia
Been using for over a year with no issuesIt works well on my Android phones. I've had no issues with speed, dropped connections, etc. What I did find interesting with this pages review is that they recommend NordVPN over SE because "it's more trustworthy", yet Nord was hacked recently. So in the end, no VPN could be safe.
Latest negative user review
Gavin
2.0
Do not buy, sadly up to the last few months they were solid, if I could give a minus review I wouldThe software was fine the service desk does not listen they constantly talk about their problems as if as a customer I care.
Started out years back with them and then at some point they updated the software and I had to interact with the support cause the new software on a regular basis stops working. Sorry have had enough if you cannot even confirm after 5 tries you are a customer for 4 years plus and I cannot just pay for a whole year rather than this mess every month their back end purchase processing sucks and their customer service does not listen or believe you even if you send screenshots
TunnelBear is a high-speed VPN that operates servers in 20+ locations. It offers some of the best security features around, including high-end encryption and an automatic kill switch.
Streaming - Does TunnelBear Work with Netflix?
Netflix US: No.
Hulu: No.
HBO GO: Yes.
BBC iPlayer: No.
Unfortunately, TunnelBear wasn’t able to unblock Netflix US, Hulu, or BBC iPlayer during my t
It works great all the time for me!No problems at all using netflix through the VPN! I have had the error message appear in previous VNPs such as Disconnect, but no problems at all with Tunnelbear, not in the paid version or even in the free version, and this is without even using their Ghostbear feature that is supposed to solve these kind of problems (or if you are in China for example).
Latest negative user review
Gavin
2.0
Do not buy, sadly up to the last few months they were solid, if I could give a minus review I wouldThe software was fine the service desk does not listen they constantly talk about their problems as if as a customer I care.
Started out years back with them and then at some point they updated the software and I had to interact with the support cause the new software on a regular basis stops working. Sorry have had enough if you cannot even confirm after 5 tries you are a customer for 4 years plus and I cannot just pay for a whole year rather than this mess every month their back end purchase processing sucks and their customer service does not listen or believe you even if you send screenshots
SurfEasy is a VPN only provider from Opera, a Canadian software company with many years of experience. Like our top VPNs (NordVPN and ExpressVPN, which we suggest you take a look at), SurfEasy offers the general package of what you would expect with a VPN.
The service offers protocols and encryption. They have over a thousand servers in thirteen different countries, including Brazil, Australia
TunnelBear is a high-speed VPN that operates servers in 20+ locations. It offers some of the best security features around, including high-end encryption and an automatic kill switch.
Streaming - Does TunnelBear Work with Netflix?
Netflix US: No.
Hulu: No.
HBO GO: Yes.
BBC iPlayer: No.
Unfortunately, TunnelBear wasn’t able to unblock Netflix US, Hulu, or BBC iPlayer during my t
Been using for over a year with no issuesIt works well on my Android phones. I've had no issues with speed, dropped connections, etc. What I did find interesting with this pages review is that they recommend NordVPN over SE because "it's more trustworthy", yet Nord was hacked recently. So in the end, no VPN could be safe.
Ignacio
10.0
It works great all the time for me!No problems at all using netflix through the VPN! I have had the error message appear in previous VNPs such as Disconnect, but no problems at all with Tunnelbear, not in the paid version or even in the free version, and this is without even using their Ghostbear feature that is supposed to solve these kind of problems (or if you are in China for example).
Latest negative user review
Gavin
2.0
Do not buy, sadly up to the last few months they were solid, if I could give a minus review I wouldThe software was fine the service desk does not listen they constantly talk about their problems as if as a customer I care.
Started out years back with them and then at some point they updated the software and I had to interact with the support cause the new software on a regular basis stops working. Sorry have had enough if you cannot even confirm after 5 tries you are a customer for 4 years plus and I cannot just pay for a whole year rather than this mess every month their back end purchase processing sucks and their customer service does not listen or believe you even if you send screenshots
David Ross
2.0
DANGEROUS for CANADIANSI live in the GTA, everything was fine "until" I installed TunnelBear on one of my 7 devices, now I can no longer watch any USA TV stations on line on any of my other 6 devices, this company is scum, they hid something in there that disabled all my other devices unless I buy their VPN, well, not going to buy their garbage, can't believe how much it slowed my device, I would rather wipe all my drives than give TunnelBear one cent!
Whilst both services have their own advantages and disadvantages, SurfEasy just edges ahead of TunnelBear when looking at the overall benefits. Offering customers a private browser through a USB stick is a testament to how seriously they take their customers’ privacy while they overcome the downside of being from a 5 eyes country by refusing to log user information. Although SurfEasy are slightly more expensive on their monthly and annual plans, customers have the peace of mind of knowing that they are backed by internet heavyweights, Opera, who bring more than 20 years of industry experience to the table compared with TunnelBear’s 5.
Interestingly, if you compare SurfEasy VPN with NordVPN, which is our top ranked vpn, you'll see that SurfEasy VPN can learn a lot from NordVPN. Compare SurfEasy VPN with NordVPN
Honesty and transparency – our two core values – make the internet a friendly place. Our reviews are written by users themselves, and are not influenced by VPN companies. When you purchase a VPN, we sometimes earn affiliate commissions that support our work. Here is an explanation of exactly what we do and how to support our work.
Guy Fawkes
