Mozilla VPN Review 2020 - Just Not There Yet

Kristin Hassel | Cybersecurity Researcher
Updated on 31st August 2020

US-based Mozilla VPN is a newcomer to the VPN market but it’s grabbing the attention of the online community. Despite the buzz, Mozilla VPN still has a long way to go before it can compete with tried and true VPNs.

On the upside it features WireGuard, a fairly new protocol that’s in the early stages of use in VPNs. WireGuard only uses around 4,000 lines of code, compared to the 70,000 required by OpenVPN. This makes it easier to find and repair issues, which lessens vulnerabilities.

Sadly all you gamer’s out there will be disappointed. Mozilla VPN isn’t compatible with routers , Xbox, or PlayStation. In fact, Mozilla VPN is only available for Windows 10 (64-bit), Android, and iOS. The developers are working on compatibility for macOS and Linux, but there’s no word on exactly when it will happen.

Mozilla VPN runs on Mullvad VPN’s server network, offering 280+ servers in over 30 countries.

Mozilla VPN is only available in six countries, including the US, UK, Canada, New Zealand, Singapore, and Malaysia. That means if you live outside these areas, you’ll need a VPN to even install it.

In terms of additional security, it doesn’t have a lot of extras except a kill switch. The kill switch is only on by default for Windows 10 (64-bit) systems. If you’re using Android or iOS, it’s worth noting that you’ll need to turn it on manually.

Mozilla VPN can’t unblock Netflix or Hulu, although it does bypass blocks for Showtime and YouTube. So if you love Netflix, Disney+, and Hulu, you’d be better off with a VPN built for streaming.

Unfortunately, I can’t honestly say it’s no logs even though it claims to be.

Mozilla VPN prides itself on following the strict Data Privacy Principles practiced by Mozilla, but what does that mean? I checked it out for myself. According to the policy, the VPN collects the following data from its users: Firefox account information, interaction and technical data, and location. Since account information includes your location, email address, and IP address, it seems like pretty identifiable information to me.

Not only that, but it also shares some data with its third-party affiliates. Mullvad receives the encrypted internet traffic from the VPN since it uses their servers, and Mozilla’s payment processing vendor Stripe receives user payment information. Mullvad and Stripe are under a contractual obligation with Mozilla VPN not to share user information, and Mozilla swears their affiliates never share the information they receive.

Features Details
Number of countries with servers 30
Number of servers 280
Does VPN keep logs? No
Does VPN include a kill switch? Yes
Number of devices per license 5

Ease of Use

5.6

Mozilla VPN is easy to use, simply install the app from your compatible devices app store and follow the prompts. The mobile app takes less than 10 minutes to install and setup, and the interface is extremely intuitive.

On the main interface toggle the switch to on, and then connect to a server in your desired location. To choose a server use the drop-down menu located under the toggle switch, on the main interface.

The main interface for Mozilla VPN also shows you how many devices you currently have attached to the license, which is a nice extra.

Compare Mozilla VPN with the top alternative VPNs

Pricing

4.0
Mozilla VPN
$4.99 /month

Mozilla VPN is an affordable option if you're on a budget. For $4.99/mo you get lighting-fast speeds, unlimited bandwidth, and use on up to five devices per license.

Reliability & Support

3.6

Overall, the app is reliable and customer support is easy to use.

Mozilla offers users support via phone, and you can call and get help 24/7. Users can join the online Mozilla VPN community to get assistance from peers who also use the program, and the VPN has an expansive knowledge-base as well.

The Bottom Line

Fast and affordable, but it has a questionable logs policy.

The fast connections, unlimited bandwidth, and affordable monthly plan are great features. It offers a kill switch, ultra-secure WireGuard protocol, and holds its affiliates to a contract in terms of how it uses customer information.

Still, the no-logs policy isn’t as solid as Mozilla claims and that could potentially put your data at risk.

  • Fast Speeds and Unlimited Bandwidth
  • 30-Day Money-Back Guarantee
  • 380+ Servers Worldwide
  • Kill Switch is Default for Windows
  • Apps for iOS and Android Devices
  • Get started with Mozilla VPN now
Money Back Guarantee (Days) : 30
Mobile app :
Number of devices per license : 5

Mozilla VPN User Reviews

6.0
Based on 1 reviews in 1 languages
Decent VPN - 6
Anonymous -
Oct 8, 2020

It's a decent VPN. The most simple and basic VPN I've personally used. It's one of the cheapest monthly VPN I've come across that doesn't require you to commit for years. I am planning to move to another VPN as soon as I find one because I find it to something interfere with my connection when my phone switches from wifi to mobile. I notice this VPN breaks a lot of apps as well.

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