Best VPN I have used.

I'm a genuine customer about to renew for the 7th year - I have no issues with it. I get 3/4 of my 1Gbps speed and it stays connected for weeks at a time using a MAC. You get what you pay for and I am happy with that. I contacted support earlier today and got a reply by e-mail within minutes. I like the fact they scramble your data and I can remove any connection logs on demand. I also like they way they have an office in a tiny little place in the Indian Ocean - makes it extra easy to not keep logs. I'll be renewing on Black Friday but for now I am taking a year at full cost. For reference I am in the UK and I don't need a VPN but I use this on my mobile and laptop and it gives me security when using Hotel and public WiFi.

Anonymous you want, Anonymous is what you get

I think the ghost is great for keeping you anonymous which i have tested and my computer isn't showing to the world. So all in all and with all the options this is a must get VPN, i certainly will renew my contract in 2yrs time. Thank you Cyberghost.

Perfect VPN

This is a real VPN Provider!! They take care about your privacy!! Yes, it is NOT Cheap but you GET what you PAY for!!! So when i compare to other VPN Provider they really have Privacy. And yes, if you lose your Password there is no recovery because they don't know your account because IT IS Anonymous!! Think about this when you choose another VPN Provider ;)

Terrible company

This company sold me a VPN router that never functioned properly, I was with technicians on remote for two days after trying to install. Then the router stopped working completely. Now they are refusing to replace the router. I am baffled, this was a good company but I will make sure no one uses this company from here on. I was a customer for over five years and will never use this company again.

Not a good experience overall

First, this feedback form came with no options to enter anything and suddenly it says thank you. Second, the kill switch cannot be disabled, and so every time my computer goes to sleep, I have to take care of that before I can do anything. Then, once in a while, i won't be able to unblock the connection, nor reconnect the vpn because the cyberghost app says : unable to connect. Duh. BLOCKING THE CONNECTION !!!!! Then every support request is the same : please re-install. Please check your configuration. Please please please. Just fix your code and stop asking your customers to do the work for you.

Dont do it, its sketchy.

If you like me, cannot find a way to cancel your payment (Its through paypal.) then you are outta luck. Also, its easy to lose your password because they give you a temp password with NO means of recovery for your password if you lose the email with the temp password. Whats worse is if you lose that then you are going to have to contact them and hope they can give your password to you which good luck with that, when I contacted them for a refund and asked them for my password, instead they went to berate me. Terrible service, "I'm sure that Paypal is on our Side, because it was your fault." Yep, a rep literally said this in an email when I was asking for a refund and he wouldn't give it so I went to paypal for it. He said, "Its your fault for not canceling the service sooner." when literally I couldn't find a way to cancel it for HOURS because I couldn't find my password. I gave up at one time and forgot about it and then I went at it again. I used their service for literally a day. So do NOT buy this service, on top of all this its actually very hard to find a server with good ping and actual space for MB also, if someone enters the server and fills it up to max, it slows the server down for EVERYONE so there is going to be severe lag spikes that will happen utterly randomly. I was going to use it to block ads on twitch but I can just go to literally any other VPN with ad blocking.