HideMyAss! (HMA) is a well-established VPN provider with an exceptional service built around a network of 900+ servers in over 190 countries. TunnelBear is also a popular VPN provider, with a smaller network of around 20 servers in 20 countries. TunnelBear does not offer refunds on subscription plans, whereas HMA provides a 30-day money-back guarantee. However, TunnelBear does offer a free limited version of its service, so you can try it out before subscribing. When it comes to security, both VPN providers offer a kill switch, strong 256-bit encryption, and support for multiple protocols including OpenVPN and IKEv2. These VPNs differ in their advanced security features, however, with HideMyAss! providing IPv6 leak protection, while TunnelBear competes with a DoubleVPN feature. Support for P2P activities is only available with HMA. Furthermore, If you need to reach out to these providers for assistance, you’ll find that HMA provides 24/7 live chat support, whereas TunnelBear users have to rely on email and support tickets. However, the TunnelBear website does include many helpful support articles. We’ve provided a more detailed analysis of these two providers below to settle the matter of which one is better.
HideMyAss! wins this contest by providing an exceptional service that includes a far larger network of servers and access to more features than you can get with TunnelBear. HMA also provides excellent 24/7 support via live chat, a service not available with TunnelBear. The fact that it more reliably unblocks Netflix-USA seals HMA’s victory. That being said, TunnelBear remains a very good VPN provider that maintains a very public, transparent profile, something that few VPN companies do and that we greatly admire.
Interestingly, if you compare HideMyAss! VPN with NordVPN, which is our top ranked vpn, you'll see that HideMyAss! VPN can learn a lot from NordVPN. Compare HideMyAss! VPN with NordVPN
Katie Kasunic
Hans Bladby
Kate Veale
