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vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

FastVPN Review: 2024 - Keep This in Mind Before Buying

Our Score: 4.3/10
Ranked 258th out of 305 VPNs
Ivana Sarandeska Updated on 31st January 2024 Cybersecurity Researcher

Previously known as NameCheapVPN, FastVPN is the domain name registrar’s first foray into the VPN market.

Since I’ve never had problems with other Namecheap products and services, I decided to take FastVPN for a test run.

I found that NameCheap’s VPN has some strong positives; it’s fast on local servers, it can unblock a number of streaming platforms, including Netflix and HBO Max, and it lets me cover all of my devices. Unfortunately, an odd privacy policy lets FastVPN down — especially considering the VPN is located in the US and under 5 Eyes jurisdiction. Read the full review to find out how FastVPN compares to the best services we’ve tested.

Try FastVPN Free for 30 Days

Short on Time? Here Are My Key Findings

Namecheap VPN Features — 2024 Update

3.5
💸 Price 1.57 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 1000+
🛡 Kill switch Yes
🗺 Based in country United States
🛠 Support 24/7 Live Chat Support
📥 Supports torrenting Yes

Streaming — Great Performance

FastVPN unblocked most of the platforms I tested.

The VPN helped me access various Netflix libraries, BBC iPlayer, HBO Max, and more. However, my speed took a big hit on its faraway server — I couldn’t watch in 4k, and if my connection was any slower, I probably wouldn’t be able to stream at all.

Sadly, I couldn’t access Hulu and Disney+ as they wouldn’t load at all.

Unblocks: Netflix US, UK, France, Amazon Prime Video, HBO Max, Peacock TV, fuboTV, BBC iPlayer, iTV Hub, and YouTube

Using the US servers, I unblocked Netflix, Amazon Prime Video, Peacock TV, and fuboTV. It gave me a great HD picture quality with no interruptions such as annoying lag or buffering.

But not all the US servers had the same unblocking capabilities. In my tests, only the Boston, Dallas, and Phoenix servers allowed me to access Netflix.

Graphic showing Netflix US using FastVPNs US serverI could watch Netflix US, but my speed wasn’t fast enough for ultra-HD

I managed to watch HBO Max with the Atlanta server, but other US locations I tested couldn’t get past its geoblocks. However, I could stream Peacock TV and fuboTV with all the US servers I tried.

Graphic showing FastVPN accessing HBO MaxI could enjoy HBO Max with FastVPN’s US server

I had a similar experience with the UK servers. I could only stream Netflix with the London server, while BBC iPlayer and ITV Hub worked with all its UK locations.

Graphic showing BBC iPlayer streaming with FastVPNAll of the UK servers I tested worked with iPlayer

I could also access Netflix France, Spain, and Canada.

YouTube TV worked flawlessly. I could access country-specific content with all the servers I tried.

Blocked By: Hulu and Disney+

FastVPN couldn’t unblock Hulu and Disney+.

Hulu detected the VPN right away. I didn’t even have a chance to log in.

Graphic showing Hulu blocking access using FastVPNHulu recognised that I wasn’t in the US and blocked my access

Disney+ wouldn’t load at all, I got a black screen and the general login screen switched to the login screen that was specific to my country. Even after clearing my browser history and cache, Disney+ knew I wasn’t in the US.

Overall, I was surprised by FastVPN’s unblocking capabilities. It helped me access more platforms than I expected for a relatively small service. But, if you need to access other streaming services, then I recommend you take a look at these best VPNs for Hulu.

Speeds — Slow Speed on Distant Servers

I got good results from its local server. My tests showed that I had enough to stream in HD without lag or buffering. However, I had significant drops when I tried its US and Australian locations.

My ping also stayed low on local servers, but shot up when I tested distant locations.

The tests I used measured:

  • Download speed — this is the amount of data you can transfer per second. Faster download speeds mean you won’t experience buffering and lag while you stream.
  • Upload speed — Upload measures how much data you can send through your internet connection.
  • Ping — Ping is how long it takes for your data to reach its location. The higher your ping number, the more lag you’ll have.
screenshot of FastVPN's speed test results on its UK serverI had impressive speeds on FastVPN local servers

My base speed without a VPN was 36.91 Mbps, with 9.31 Mbps upload and a ping of 18 ms. When I tried its UK server, I only experienced a 16% drop in download speed. You can expect a drop of between 10-20% when you connect to a strong VPN, but this was a good result. My ping and upload speeds also stayed stable on its UK servers.

Country Download Speed Upload Speed Ping
My location 36.91 Mbps 9.31 Mbps 18 ms
The UK 31 Mbps (16% decrease) 8.69 Mbps (6% decrease) 20 ms
The US 13.34 Mbps (63% decrease) 5.77 Mbps (38% decrease) 153 ms
Australia 19.93 Mbps (46% decrease) 5.91 Mbps (36% decrease) 245 ms

Tests showed that my download speed dropped to just 13.34 on its US servers. Although I expect a drop on more distant servers, this was a 63% decrease. With just 13 Mbps, it surprised me that I could watch shows on HBO without any buffering.

screenshot of FastVPN's speed test results on its US and Australian serversIt’s Australian and US servers slowed me down

I decided to push my luck and try another distant server, this time in Australia. My ping rate shot up to 245 ms. This ping would make gaming pretty much impossible. However, the download speed stood at 19.93 Mbps, which was faster than the US server.

Because of these test results, I wouldn’t recommend FastVPN for its speeds. Although the speed I experienced on local servers was strong, when I tried more distant servers it had a huge impact on my download readings.

I was fortunate that it didn’t impact my streaming tests, but usually such a drop in Mbps would have impacted my viewing experience dramatically. Instead, try one of these tried-and-tested VPNs that performed highly in all speed tests.

Are FastVPN’s Speeds Fast Enough for Gaming? No

I wouldn’t recommend using FastVPN for gaming. While the VPN provided good results on local servers, I experienced high latencies on its US and Australian servers.

On average, you want a ping of around 50 ms or lower for a decent gaming experience. Anything at 100 ms or higher can cause you to experience disconnects and lags. If I wanted to play online with my Australian friends, I would have to deal with ping rates of 245 ms, probably meaning that I’d be left behind the other players as my screen buffered.

Alternatively, you can take a look at our list of the best gaming VPNs to find a faster option.

Server Network — Small, But Nicely Distributed

The VPN has a decent network with 1,000 servers in 50 countries, providing solid worldwide coverage.

I had access to servers in:

  • Europe: Albania, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
  • Americas: United States, Canada, Mexico, Argentina, Brazil, Chile, Columbia, Costa Rica, Peru
  • Asia: India, Japan, Malaysia, Singapore, South Korea, Taiwan, United Arab Emirates
  • Oceania: Australia, New Zealand
  • Africa: Nigeria, South Africa

The app’s server list provides information about each server’s load and ping. I tested ping myself and found that the information provided was mostly accurate. I noticed a discrepancy of around 10 ms on more distant servers where the ping was over 100 ms.

You can also click the small star and add a specific server to your favorites list, making selecting a server faster. I found all servers to be dependable, connecting within 10-20 seconds.

Graphic showing FastVPN's server information including load and ping ratesBeing able to see load and ping reading helped me choose the best option

The “Best Available” option connects you to the server that’s geographically closest to your actual location. But, if you prefer to connect to a different location, you can easily find a server that provides a stable connection and decent speeds.

One thing I wanted to check out were some online rumors that FastVPN was just a rebranded version of IPVanish. Some sources claim NameCheap’s VPN is a white-label service. However, the live support team assured me that this is not the case. When I asked about the rumors, the rep told me FastVPN is a proprietary app from NameCheap and owns all the servers in its network.

Security — Basic, But Keeps You Safe

FastVPN offers strong encryption and a good selection of protocols.

As expected, the VPN uses industry-standard AES-256 bit encryption. It is practically unhackable, so all your online interactions and actions should remain safe.

The protocols it employs are IKEv2 and OpenVPN with UDP and TCP. It also offers a scrambling feature as an additional layer of obfuscation for OpenVPN, allowing you to bypass network traffic sensors that detect the use of VPNs and block them.

You can manually configure your device and set up a PPTP or SSTP (available only on Windows) connection. However, I wouldn’t recommend using either — PPTP is not very secure and SSTP is only really useful if you’re trying to get around a particularly tough firewall. PPTP, though, is compatible with a range of Smart TVs, which does make it desirable for some users.

Only the Windows app has a kill switch and it’s turned off by default. I found this a little frustrating as the kill switch is there to prevent data leaks by shutting down your internet connection in case the VPN drops. I’d prefer it was automatically enabled so I don’t have to remember to switch it on. It was equally disappointing that the kill switch is not available on the other apps.

FastVPN also uses Namecheap’s own secure DNS to reduce the chance of leaks. I ran several IP and DNS leak tests and found that the VPN is leakproof. There were no IP, DNS, nor WebRTC leaks. Meaning, your IP address, and browsing activity aren’t ever accidentally exposed.

screenshot of FastVPN IP, DNS, and WebRTC leak testsFastVPN prevented leaks and kept my private data safe

Even though it lacks bonus security features like an ad blocker and split tunneling, FastVPN is at least safe to use from a security standpoint. If you’re looking for more than basic security, check out one of my top choices for keeping your devices and data safe while you’re online.

Privacy — No Logs Policy, But With a Catch

FastVPN claims to have a no-log policy. But I reviewed the small print and found some concerning clauses that sound like logging.

The policy states that, while it does not log any user activity (sites visited, DNS lookups, emails, etc.), it does create VPN-specific user IDs under which it collects some personal data — including name, email, phone number, billing info, and IP address. The policy says that all of this data is collected for “provisioning the product, auditing sales/usage, and troubleshooting.”

The VPN also logs connection attempts. It claims this data is collected using a third-party processor, anonymized, and not shared. It also explains the data is used for troubleshooting, product analysis, and improvements.

screenshot of FastVPN's I turned FastVPN’s “Log Details” feature off

The app includes a "Log Details" feature that can be switched on or off. This data, when activated, is meant to be visible only to the user and is utilized for problem-solving purposes. However, it will also be accessible to the VPN. Given that the VPN acknowledges recording connection data, the actual impact of this feature being enabled or disabled is unclear.

In general, I did not find the privacy measures of the VPN to be entirely reassuring. While FastVPN asserts that its logged data is anonymized, the fact that user IDs are created raises a concern for me.

This is especially concerning as the VPN is headquartered in the USA and so falls under American jurisdiction. The US is a member of the 5 Eyes Alliance and is known for its online surveillance of citizens. So I’d be really cautious if you use this VPN; there is a risk that your data and personal information could be handed over to the US government.

If anonymity and privacy are as important to you as they are to me, perhaps look at this list of VPNs that guarantee your online privacy.

Torrenting — Supported on All Servers

You can use all FastVPN servers for torrenting, although it doesn’t have any servers dedicated to P2P traffic.

However, I didn’t feel truly comfortable torrenting with the service since FastVPN doesn’t have the most reassuring privacy policy and is based in the US (which is known for its online surveillance). You need a truly private and anonymous VPN to torrent in complete safety.

Remember that downloading copyrighted content is illegal in most parts of the world. To stay on the safe side, check every file you access so you don’t end up downloading copyrighted material.

Does FastVPN Work in China? Yes, It Does

As per FastVPN's informational resources, the VPN is operational in China. They suggest using the OpenVPN UDP or TCP protocols. If both of these protocols don't work, activating the Scramble feature is recommended.

Graphic showing where to find FastVPN's scramble featureScramble allows you to connect in China if OpenVPN or TCP protocols fail

Additionally, the article suggests using US west coast servers in Los Angeles or San Jose. These are the best locations to connect to from China as they provide optimal speeds and are reported to safely bypass the Great Firewall.

Simultaneous Device Connections — Unlimited

FastVPN allows unlimited device connections. The VPN is compatible with most major platforms and I connected multiple devices to the same server without any issues or drop in performance.

Device Compatibility — Multi-Platform Support

FastVPN currently offers native apps for Windows, macOS, Android, iOS, Linux, and VPN-enabled routers. Additionally, it can be manually configured on other devices including Android TV, Apple TV, Amazon Fire TV, Smart TVs, PS4, Xbox, Chrome OS etc.

screenshot of FastVPN's device compatibilityI could install FastVPN on all my devices

Keep in mind though, that there are some differences between the apps. For example, only the Windows app has a kill switch. Other useful features like “open on startup” and “auto-connect” are available on all devices and clients, along with simple on/off toggle functions so you can set them to your preference.

Overall, I was impressed with FastVPN’s compatibility offering. The only thing missing at the moment is a browser extension.

Installation & Apps

5.3

Set-Up & Installation — Confusing at First

FastVPN’s website is a little confusing. First, you choose your subscription plan and make your payment.

I became quite frustrated when I paid for my subscription as I wasn’t too sure where to go to get the actual VPN download. The website is jam-packed with NameCheap’s other services, so unlike VPN-only companies, I found it a little frustrating.

At first, I searched for VPN and ended up in a manual download area which was quite advanced. I realized this wasn’t correct, and eventually found my way to the right place, where the Download button was now visible. Starting off a VPN experience getting frustrated doesn’t bode well, and I wish FastVPN would make the download process a little more straightforward.

screenshot of NameCheap's websiteIt took me a while to navigate to the right page

Once you’ve downloaded it, the app display contains the menu on your left-hand side, a full server list is placed centrally, and a big Connect button with a “Best Available” option is to the right. You can also manually select a location by scrolling through the server list. Each server location has a drop-down list that reveals available cities along with ping and current load — making it easy to choose the best and fastest server. Underneath, you can see the server location you are connected to along with information about speeds, protocol, and IP address.

What I didn’t like about the Windows app is that I couldn’t close the server list nor the options menu and the app window covered most of my screen. On the other hand, everything is very accessible and you can easily toggle options like the kill switch, auto-connect, or security protocol.

Screenshot of FastVPN UIFastVPN’s Windows app has a simple UI and is easy to use

Once you’ve got past the download, you should find FastVPN’s apps easy to use even if you’re new to VPNs.

Pricing

5.3
1-year Plan
$ 1.57 / month per month
Monthly Plan
$ 7.88 / month per month

FastVPN supports several payment options: debit/credit card — Visa, MasterCard, American Express and Discover — PayPal, or your NameCheap account funds.

You can top up your account funds using a credit card, PayPal, or any of the following cryptocurrencies: Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Wrapped Bitcoin (WBTC), Dogecoin (DOGE ), Litecoin (LTC), and 5 USD-pegged stablecoins (GUSD, USDC, USDP, DAI, and BUSD).

I found the prices relatively affordable; get a subscription for as low as $1.57/month. There’s a 1-month free trial and you can grab a 30-day money-back guarantee on all plans. If you’re not happy with it, you can get a no-questions-asked refund.

Reliability & Support

3.3

FastVPN has great customer support. There’s a 24/7 live chat and a very thorough Help Center where materials are separated into several categories: knowledge base, guru guides, blogs, and how-to videos.

The dedicated knowledgebase on the website offers step-by-step tutorials for setting up different protocols or manual installation. If you don’t find a solution to your problem you can submit a ticket to the appropriate department.

I tested the live chat support on multiple occasions. The agents were very responsive and super helpful.

Compare Namecheap VPN With The Top Alternative VPNs
Our Score: 9.9
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Our Score: 9.4

The Bottom Line

Final Verdict

FastVPN has all the makings of a solid service. It offers impressive and consistently fast speeds and decent (if not basic) security features. Its unblocking capabilities are good too. I could access several Netflix libraries, Amazon Prime Video, BBC iPlayer, and more. But I’d like to be able to stream platforms like Hulu and Disney+.

In addition to its excellent compatibility, the service allows for unlimited device connections. If you encounter any difficulties, you can rely on a plethora of helpful guides and round-the-clock live chat support to assist you.

Unfortunately, the vague privacy policy is a letdown. It’s particularly concerning as the VPN is based in the US. If I’m going to use a US-based VPN, it really needs a watertight zero-logs policy I can trust.

If you just want a fast VPN for streaming a limited number of platforms, FastVPN might suit you. However, there are faster VPNs with better unblocking abilities and safer privacy policies for around the same cost.

  • 1,000 servers in 50 countries
  • Unblocks Netflix US
  • Unlimited devices per license
  • Auto-connect, 256-bit encryption, and no logs

FAQs on FastVPN

Is FastVPN safe?

I wouldn’t call FastVPN 100% safe to use. The VPN has basic but decent security features including strong encryption and a good choice of protocols. There are also no data leaks. But, I found the privacy policy a little lacking. The service is also headquartered in the US, meaning it’s inside the 5/9/14 Eyes jurisdiction and your privacy is not guaranteed.

Can FastVPN unblock Netflix?

Yes, FastVPN can unblock some Netflix libraries. You can’t access all Netflix libraries, but you’ll be able to stream content from some of its most popular locations. I was also able to access BBC iPlayer, Amazon Prime Video, ITV Hub, and more.

Will FastVPN slow my speeds down?

Yes, depending on where you connect to. During testing, I hardly noticed any speed drops. There were no delays or slow loading times. The only issue I found was the high ping on more distant servers, which could become problematic if you want to use the VPN for gaming.

Can I run FastVPN on Ubuntu?

Yes, you can use FastVPN on Ubuntu. It has great device compatibility and you can find easy-to-use guides on its website. If you run into any issues, you can also contact its 24/7 live chat support team.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: Unlimited
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 as an independent site reviewing VPN services and covering privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize the independent, professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Namecheap VPN User Reviews (User reviews are not verified)
10.0
Based on 1 reviews in 1 languages

Write a Review on Namecheap VPN

Please rate VPN.

All Speed Streaming Security Сustomer service
Maximiliano
Maximiliano
10/10
Incredibly good and at a great price

After using this product for 1 year I can really say that I am satisfied, it meets all expectations: speed, quality, and security. Surprisingly, I can assure you that for its price it is the best on the market and can be compared to expensive VPNs, except for privacy, which is the only weak point (Based on US). Overall, I give it a 9/10.

    About the Author

    Ivana Sarandeska is a former writer for vpnMentor. She specialized in researching and writing articles about data security and accessing popular streaming platforms.

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