Constantly drops on my Mac, even worse on iPad
I have been a Witopia user for at least 4 years. When I chose them they were the best rated and I liked their polices and ethics better than others. However, a persisting problem is that their connection drops, sometimes every few hours. When I first contacted support they blamed the issue on my ISP, saying that they were severing the connection between my Mac and the VPN server and they couldn't do anything about it. And discussions with support over the years have only ended with the company still claiming that a solution was out of their hands. What kind of tech company is this, so non-inventive.
Time passes and I can't find a VPN that I can trust. I purchase an iPad 6th gen a month ago, and setup the VPN. Unlike the experience on the Mac, the VPN drops sometimes in as little as three minutes and at other times remains connected for up to 30 minutes before dropping. I contacted Apple support, completed a diagnostic which found that the problem is not with the iOS, which only leaves Witopia as the problem.
The least that Witopia could do is develop a notification that alerts the user, telling them that the connect is about to drop. That way the browser(s), could be closed before the true IP address is revealed. My subscription expires soon and I won't be renewing.