Brilliant Service

I'm in the UK & have tried most VPN's, Air is pretty good & obviously run by people who know what they are doing. I have a two year plan & yet to have an issue. The two best VPN's in all review sites are not in the same league as AIR, great service, thanks AIR. Paul Berkshire UK

Working perfect

I like this excellent service a lot. It is working absolutely perfect. I have been using it for a couple of weeks, in my PC, in my mobile and also in an Asus router. It is easy to order and setup, no matter which device.

Really safe, fast and great tech support

I heard about this firm and the policy through a friend working with internet safety and hacking for a VPN. His advice was simple: the location of the firm is the most important thing. In the US and europe the government can do strange things with privacy. Beware of their illegal monitoring.

Scam artists that target desperate

The Linux client is buggy, the Android client doesn't even attempt to block your IP, servers are often extremely laggy (less than 100mbps) forcing you to reconnect to continue usage, and - they may very well block you from using not only their servers, but their website as well for absolutely NO REASON. Meaning you can't get in contact with them for support unless you make a public Tweet about it... which they will delete... and still give you no answer on why they blocked you. I'm not a "hacktivist", I'm "Russian", and I just needed a secure VPN fast so I could continue working and going to school. These people are NOT serious at all about this service. The positive reviews here are probably from friends of theirs, and not anyone that has any random real-world experience with their service as a stranger. Pay attention to the negative reviews - they are the ones telling the TRUTH. There are similar VPNs out there which render better service, real customer support that isn't limited to a website they can freely block you from at random, and genuine security. I paid for a year of service, and only got 6m out of that.

Definitely not recommended

HMA has helped several times in the past to identify individual users for the judiciary through corresponding logs. HMA has completely failed. A VPN provider that is able to identify individual users specifically in their usage behavior is extremely bad.

10USD package purchased, was not able to log in once to the desired HUB

I guess i have not been as lucky as other users. I am based in France, i'll share that much about me. it's impossible for me to log in to many of the proposed hubs. server not responding ... unable to connect... . customer service is promised to you within a few hours, i have contacted them 3 days ago, all i get is messages thanking me for my patience and how my ticket is escalated to higher authority .... when you pay for a service that is billed per day, i suggest customer support to be more efficient, my package arrive at it's end in 3 days. The only hubs I manage to log in on are Canada and France, on the so many that are proposed to use. i haven't use it for those hubs, those i need are not reachable ... Kuddos Proxy Sh on the un usable VPN service, Kuddos on billing customer above average price, Kuddos on the not responding customer support, Kuddos on everything really, a well deserved one star rating.